Sales Operations Manager, Nuna Incorporated
$96-117k
+ Equity
Healthcare data and analytics solutions
Be an early applicant
Healthcare data and analytics solutions
201-500 employees
Be an early applicant
$96-117k
+ Equity
201-500 employees
Company mission
To help make high-quality healthcare affordable and accessible for everyone.
Role
Who you are
- Comfortable interacting with executive teams and a knack for multi-tasking are essential paired with proven ability to drive sales efficiency and effectiveness within a SAAS or healthcare setting
- Bachelor’s degree in Business, Marketing, Health Administration, or a related field (MBA preferred)
- 5-7 years of experience in sales operations, sales support, or a similar role within a SaaS or healthcare environment
- Advanced expertise with HubSpot CRM, including pipeline and contact management, and automation (workflows and sequences)
- Strong analytical skills, organizational skills, and attention to detail
- Excellent communication, facilitation, and interpersonal skills with experience recapping sales calls and leading sales operations meetings
- Ability to work independently, manage multiple projects simultaneously, and adapt to a fast-paced, start-up environment with an ability to pivot and multi-task
- Self-motivated with a drive to succeed in a fast-growth tech start-up
- A passion for improving healthcare and patient outcomes is a must
What the job involves
- The Sales Operations Manager at Nuna plays a pivotal role in supporting the growth of Nuna
- This critical role involves streamlining sales processes, maintaining precise CRM workflows, and delivering actionable sales insights
- Reporting directly to the VP of Sales, the role demands a meticulous, proactive professional who thrives in a fast-paced start-up environment
- A significant focus will be on ensuring the sales team stays on task, managing follow-ups, and meeting deadlines
- CRM Management
- Maintain and update the HubSpot CRM system to ensure accurate data entry and efficient sales pipeline management, developing and enforcing data integrity standards and best practices including pipeline and contact management
- Create and manage automation workflows and sequences to improve sales efficiency
- Sales Analytics and Reporting
- Generate and analyze sales metrics to identify trends, opportunities, and areas for improvement
- Prepare regular sales reports and dashboards for the VP of Sales and other stakeholders
- Process Improvement
- Identify and implement improvements to sales processes to enhance efficiency and effectiveness
- Develop and document standardized sales procedures and workflows
- Sales Meeting Management
- Recap sales calls and meetings, ensuring appropriate notes, action items, and next steps are captured in the CRM
- Monitor follow-ups and ensure timely completion of assigned tasks
- Sales Operations Leadership
- Lead sales operations meetings, ensuring all parties are completing their individual tasks as assigned
- Coordinate and schedule sales meetings, demos, and training sessions
- Sales Support
- Assist the sales team with day-to-day operations, including managing sales documentation and preparing sales materials
- Assist with lead mining efforts as needed using tools like ZoomInfo, LinkedIn Sales Navigator, and Definitive Healthcare
- Cross-functional Collaboration
- Work closely with marketing, product, and customer success teams to ensure alignment and support for sales initiatives
- Provide feedback and insights to other departments to improve the Nuna App and its market positioning
Our take
Medical data is a highly valuable resource for delivering actionable insights into the U.S. healthcare system. However, analyzing enormous data sets to produce these insights is a fragmented and time-consuming process.
Nuna Incorporated uses cloud computing technology to provide an integrated data analysis platform for the U.S. healthcare sector. The startup unifies many analytic services into a single package including tools that handle the aggregation, processing, and analysis of data. Analyzed data is collected from employers, health plans, and insurance policies to identify cost-saving opportunities to increase access to quality care.
Whilst improving the U.S. healthcare system through mass data analysis is nothing new, Nuna's cloud-based methods present opportunities for massive improvements in the speed and quality of producing valuable insights. Ultimately, the company aims to help healthcare providers make quality healthcare more affordable to low-income Americans.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 3 rounds)
Jan 2017
$90m
LATE VC
May 2016
$60m
SERIES B
Total funding: $180m
Company benefits
- Medical, vision, and dental coverage
- 401K plans with company matching
- Commuter subsidies
- Flexible work-from-home policy
- Discretionary time off
- Free meals and snacks
- Clubs for hikers, the LGBTQIAP+ community, bookworms, karaoke stars, and more
- Tech Talks on timely healthcare and technology topics
- Presentations given by industry leaders
- Create Days (company-wide “hackathons” to solve problems at Nuna and give back to our community)
- Fitness discounts and reimbursements
- Onsite massages
- Weekly meditation sessions guided by Nuna yogis
- Team fitness challenges (bike rides, marathons, 7-Minute Workouts, and more)
Company values
- We Are All Kimong's Nuna
- Be the people we serve
- Every row of data is a life
- Clean and Crisp
- Rise by lifting others
- Own It
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Jini Kim
(CEO)Jini started her career with 6 years at Google, before co-founding Nuna in 2010. They have served as CEO ever since.
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