Senior Brand Campaign Manager, Monzo

12 Month Fixed Term Contract

£70-85k

+ Equity

Senior level
London

More information about location

Monzo

Digital-only bank platform and marketplace

Job no longer available

Monzo

Digital-only bank platform and marketplace

1001+ employees

FintechB2CB2BBankingMarketplacePersonal financeFinancial ServicesMobile

Job no longer available

£70-85k

+ Equity

Senior level
London

More information about location

1001+ employees

FintechB2CB2BBankingMarketplacePersonal financeFinancial ServicesMobile

Company mission

To build a new kind of bank that makes money work for everyone.

Role

Who you are

  • You have experience working in core marketing, with the ability to build relationships, lead creative & media agencies and pitch/present to exec level and have a high level of gravitas to work cross functionally with our external agencies as well as our internal growth, product marketing & CRM teams
  • Expert communication and influencing skills
  • Strong leadership
  • A strong understanding of the creative campaign process
  • A strong understanding of the media landscape
  • Previous experience managing large agencies
  • Digital marketing experience and aptitude
  • P&L management
  • Constant curiosity and obsession with the Brand and Customer

What the job involves

  • This is as 12 month fixed term contract
  • Campaign Planning
  • Lay out inspiring and clear vision for brand campaigns and ensure both the internal team and agency partners understand how this work ladders to company goals
  • Thoughtfully prioritise the most important campaigns and activities and actively deprioritize others against business goals and brand strategy
  • Creative Development
  • Oversee the development of marketing briefs, their socialisation and ultimate sign-off
  • Act as brand guardian responsible for managing the brand's personality, look and feel, and cohesion across campaign touchpoints
  • Partner with Design teams on the development of creative assets
  • Manage the creative production process, including all FinProm and ASA approvals as well as potential external agencies
  • Project Management
  • Accountable for a creative, production and media budget with strong P&L focus linked to business priorities
  • Build trust with cross-functional leaders by being reliable, clear, transparent, open-minded, and flexible (and mandating the same behaviour from the team)
  • Agency Leadership
  • Drive powerful relationships with numerous creative and media agencies to drive excellence in output and ways of working
  • Be the day-to-day contact and ultimate sign-off point for decision-making
  • Reporting & Analysis
  • Responsible for a setting campaign success metrics with solid rationale – and selling these into the wider business
  • Partner with Data and Growth teams to orchestrate a regular cadence of campaign reporting, using insights to power decision-making and strategic pivots

Application process

  • Our interview process involves three main stages:
  • Recruiter Call (30mins)
  • Initial Call (30 mins)
  • X2 final interviews via Google Meet (x2 60mins)
  • Our average process takes around 2-3 weeks but we will always work around your availability

Salary benchmarks

Our take

Monzo is a challenger bank that fully operates online and offers a full range of current, savings, business accounts, and more. The speed of the challenger banks to provide a great experience has been impressive, and the number of competitors appearing has proven the consumer desire for innovation.

Monzo remains one of the popular online banks, with more than 6 million customer active users. The company faces competition as more traditional banks, such as Goldman Sachs and JP Morgan, have launched their own digital banks. However, the new technologies that the company is built on enable it to expand quickly (with fewer issues) than the incumbent players' offerings.

With an increasing amount of people switching banks, the company's ever-expanding suite of banking and financial services (such as its buy-now-pay-later offering) has resulted in Monzo receiving the second-highest net switching gains among digital challenger banks (just behind Starling).

After setting U.S. expansion plans aside in 2020, the company launched in the U.S. market in early 2022, partnering with Sutton Bank to provide its U.S. accounts. After several years focused on narrowing its losses, Monzo hit profitability in the first two months of 2023. In the same year, 2 million new customers joined, tallying its customer base at 9 million in 2024.

Kirsty headshot

Kirsty

Company Specialist

Insights

Top investors

Many candidates hear
back within 2 weeks

42% female employees

19% employee growth in 12 months

Company

Funding (last 2 of 18 rounds)

May 2024

$190m

LATE VC

Mar 2024

$447.3m

LATE VC

Total funding: $1.9bn

Company benefits

  • Yearly Salary Review + Proactive pay increases to reflect growing responsibilities + Share options
  • Flexible working hours
  • Work From Home Opportunities + we'll pay for any equipment you need to do your job
  • 24 days holiday a year, plus bank holidays
  • Paid sick leave for both physical & mental health + Health insurance via AXA or Vitality + Additional health insurance through Medicash
  • Employee Assistance Programme
  • Learning budget of £1,000 a year
  • Aviva Pension Scheme + 4% Employer Contribution
  • Paid maternity, paternity, adoption or shared parental leave (after 13 weeks of employment)
  • 52 weeks of primary caregiver leave (6 months at 100% pay, 13 weeks at Statutory Maternity Pay, 13 weeks unpaid)
  • 3 months of secondary caregiver leave at 100% pay
  • Unum Life Insurance
  • Access to fertility and family-forming health benefits via Fertifa
  • Abellio Season Travel Tickets + Cycle-to-Work Scheme

Company values

  • Be hard on problems, not people 🙌 We create supportive communities to help people thrive.
  • Make a difference 🚀 We solve real problems, working on things that have the biggest impact for our customers and each other.
  • Help everyone belong 🤗 We’re building a bank for everyone. We embrace differences and make sure everyone feels welcome.
  • Think customer first; grow Monzo safely 🥕 We always do what's best for customers. It's the right thing to do and the safest way to grow.
  • Default to transparency 🎤 We’re open with each other and customers unless we have good reason not to be.
  • Think big, start small, own it 🌲 We’re ambitious and shoot for the moon, working iteratively to get the best results.

Company HQ

City of London, London, UK

Founders

Founder of HipDial. Former Software Engineer at Starling Bank.


People progressing

Joined in the Customer Operations team. Moved to be a Financial Crime Analyst after 5 months. Then moved again to be a Business Analyst after 2.5 years. Currently working as a Senior Product Manager.

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