Product Manager, BLOK

• We’re looking for someone that wants to get stuck in and help us make a difference in the lives of our customers
• It’s a cliche, but we really mean it when we say you should thrive in a fast-paced environment. There’s always a lot going on, and because we’re a small team we all get stuck in where we need to. While most of your work will be on the problem described above, you should be excited about using tech to solve problems big and small across the business (but also strong enough to push back when something’s a distraction from our core objectives)
• You should be passionate about great UX and want to deliver only the highest quality products, but also understand the need to release rapidly and keep moving forwards as quickly as possible. You should have the skill and judgement to be able to balance those opposing forces
• We expect you to love data, and to want to talk to our customers to make rigorous decisions backed up with research, but also to back yourself to make quick, intuitive calls when you need to
• Most of all we’re looking for someone that relishes working in fast-paced teams, with talented people, on work that’s different every single day. We’ll be applying what we know and designing tests to learn what we don’t, all so we can push BLOK forwards as quickly as possible

• Our physical product has 20+ different class types across 9 disciplines, running up to 40 classes each day per site. The magic of this is that it deeply engages customers in ways that single modality studios, or big box gyms just can’t. When a customer’s tastes or interests change, they change their classes, but stay with BLOK. Retention curves for all cohorts eventually flatten, and we still have members who joined the first month we opened, in 2016
• However there’s another side to this coin. For a new customer, who’s motivated to make exercise part of their life but is early in that journey, being dumped into a schedule with 40 classes to choose from each day can be bewildering. How do they know if they'd be better doing Mat Pilates or Reformer Pilates? What about Dynamica Vinyasa vs Power Yoga vs Yin Yoga vs Yin Yang Yoga?!
• These are problems we believe we can solve using tech. And we’re not just trying to educate on the technical differences between classes. The experience we want to build is one that provides everything a person needs to build a positive habit and make meaningful change in their lives - the encouragement, the advice, the accountability, and so on. This is what you’ll be working on

• Initial 30 minute call with BLOK's CPTO

• Full access to all BLOK studios and BLOKtv for free
• Exclusive discounts at our retail partners including clothing, lifestyle and restaurant brands across London and Manchester
• We are a company focused on the wellbeing of our employees. Our Employee Assistance Programme offers free counselling, as well as financial and legal advice to everyone who works for us
• 30 days holiday a year for full time employees (the 30 days includes public holidays in England and Wales). Plus get an extra day for each year you’ve worked for BLOK (up to a max of 35)
• Access to 6 paid company sick days a year
• A BLOK Pension (4% BLOK contribution, 3% Employee, 1% Government)

The Digital Fitness market has experienced annual growth - an opportunity worth billions in a market without a clear brand leader. BLOK is a startup founded to create something new in this market. By taking great care to hire top quality trainers and develop best in class programs, BLOK has gained a loyal customer base and attracted high profile brand collaborations.