Solutions Marketing Manager, PagerDuty

$120-187k

Senior level
San Francisco Bay Area

1 day a week in office

PagerDuty

Digital operations management platform

Open for applications

PagerDuty

Digital operations management platform

1001+ employees

B2BEnterpriseInternal toolsSaaSDevOpsCloud Computing

Open for applications

$120-187k

Senior level
San Francisco Bay Area

1 day a week in office

1001+ employees

B2BEnterpriseInternal toolsSaaSDevOpsCloud Computing

Company mission

To revolutionize operations and build customer trust by anticipating the unexpected in an unpredictable world.

Role

Who you are

  • The ideal candidate will have a strong background in B2B marketing, experience with CRM integrations and cloud technologies, and a proven track record in driving successful marketing strategies
  • 5+ years of experience in product, solutions or partner marketing for a SaaS-based or software businesses
  • Proven experience in developing and executing successful GTM strategies with a solutions-first, customer-focused orientation

Desirable

  • Excellent written and verbal communication skills targeting an executive audience
  • Strong project management skills with the ability to handle multiple projects simultaneously
  • Creative thinking and problem-solving abilities
  • Strong attention to detail and organizational skill, working across multiple projects simultaneously
  • Understanding of complex enterprise sales cycles
  • Bachelor's degree in Marketing, Communications, Business, or a related field (preferred, but not required)

What the job involves

  • In this role, you will focus on building and executing marketing strategies for key solutions, such as Customer Experience Operations and other solutions
  • This is an exciting opportunity to help grow our solutions business
  • Develop clear and compelling positioning and messaging for key solutions that resonate with target audiences, including customers, partners, and industry analysts
  • Create and implement marketing plans to drive more adoption of key solutions
  • Produce compelling marketing materials, including solution briefs, case studies, whitepapers, presentations, videos, and blog posts
  • Develop and deliver sales enablement tools and training materials to support the sales team in effectively selling solutions
  • Collaborate with product management, sales, and other stakeholders to define the go-to-market strategy and ensure alignment with product roadmaps

Our take

PagerDuty helps businesses monitor their tech stacks, manage incidents and alert engineers when things go wrong. Serving more than 10,500 enterprises including customers like GE, Capital One, IBM and Spotify, the company has become a key player in the space.

While it’s best known for its alerting capabilities, PagerDuty has expanded well beyond that over the years, though it’s still a core part of its service. For example, the company released AIOps services that aim to help businesses reduce the amount of noisy and unnecessary alerts. All-in-all, PagerDuty has become an essential product for DevOps teams, which has greatly contributed to its success.

In 2022, the company was recognized in the Regional and Global AWS Partner Awards as playing a key role in driving innovation and building solutions for the space. Off the back of post-IPO funding, it has continued to release new features and update its core products, towards proving cutting-edge services into the future.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

39% female employees

7% employee growth in 12 months

Company

Funding (last 2 of 5 rounds)

Sep 2018

$90m

SERIES D

Apr 2017

$43.8m

SERIES C

Total funding: $173.6m

Company benefits

  • 20 hours per year of paid volunteer time
  • Health insurance
  • Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time
  • Generous paid parental leave and return to work policy to help with transition back
  • Generous paid time off
  • Hands-on career and leadership development programs
  • Flexible workplace/WFH

Company values

  • Champion the customer - We put users first, make it easy, and build great products.
  • Run together - We create belonging, deepen bonds, and team up.
  • Ack and own - We see opportunities, make it yours, and do right.
  • Take the lead - We disrupt more, improve everywhere, and learn forever.
  • Bring your self - We earn trust, are present, and have heart.

Company HQ

SoMa, San Francisco, CA

Leadership

Alex Solomon

(GM (Platform))

Previously an Engineer at Amazon. Was also CEO at PagerDuty for 10 years


People progressing

Joined as a Business Development Representative. Promoted to Inside Sales Representative after 1 year and is currently an Enterprise Account Executive

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 32 more jobs at PagerDuty