Interaction Designer, Lloyds
Mass Affluent
£68.2-75.8k
+ An annual performance-related bonus + Share schemes
More information about location
2 days a week in office
Retail and commercial bank
Job no longer available
Retail and commercial bank
1001+ employees
Job no longer available
£68.2-75.8k
+ An annual performance-related bonus + Share schemes
More information about location
2 days a week in office
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- You’re passionate about delivering all things UX and product design
- You’re highly skilled and competent at what you do. You pride yourself on your work and have a strong attention to detail
- You’ve designed for iOS / Android apps before and are always up to speed with best practices
- You always take ownership of your work and are good at managing your own time. You’re able to balance multiple tasks at once
- You care about your craft and ultimately want to make a difference
- You’re an advocate for simplicity, usability and accessibility
- You’re proactive, always looking for the next innovation or efficiency
What the job involves
- We’re part of the Mass Affluent lab at Lloyds Banking Group, focused on delivering an enhanced proposition for an underserved, high-value customer segment within the bank
- Our work is predominantly app focused, across the three main brands of Lloyds, Halifax and Bank of Scotland
- The design team works closely with product, analytics and engineering to solve problems for the Mass Affluent segment—researching, crafting and delivering new and innovative propositions and features. We often see our most successful solutions later rolled out to benefit all customers, too
- You’ll design the app experience for two feature teams
- You’ll contribute to discovery workshops, conduct competitor research, create wireframes and journey maps, support user research, and more
- You’ll work closely with the rest of the design squad, proactively communicating, contributing ideas, and challenging each other’s thinking
- You’ll live in Figma and Figjam. Whiteboard sessions, wireframing and prototyping are your bread and butter
- You’ll enjoy and contribute towards a bold, positive and inclusive team culture
- You’ll be equally comfortable running a stakeholder call to share a new concept, being heads-down working on a new flow, or listening in to a usability test with a customer
Application process
- End Date: Saturday 07 September 2024
- Please provide a portfolio link with your application
Salary benchmarks
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy – including for its handling of PPI complaints in 2015, and the 2009 European Commission ruling that forced it to part ways with TSB – but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
Of the company’s 26 million customers, over 18 million of them are online, making it the largest UK digital bank. As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its current technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
Recently, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on FinTech Action Labs (a FinTech accelerator programme) to bring its industry expertise to early-stage FinTechs. As well as investment in digital transformation and AI, the company is enhancing its wealth product and corporate banking offerings, as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist
Insights
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company values
- We trust each other to achieve more together. We listen to, and are honest with, each other. We take things on, see them through, and give others the space and support to do the same.
- We put people first, and empower our colleagues to go the extra mile for our customers and communities. We treat everyone as individuals, and we don’t put processes ahead of real people’s needs.
- We embrace our differences to value everyone. We seek out diverse perspectives in order to learn about people’s different and changing needs, and to see how we can best support these.
- We’re bold and take action to drive the best outcomes for our customers. We champion ideas that move us forward, and we innovate for better results. We challenge things that aren’t right and make it our job to change them.
Company HQ
City of London, London, UK
Articles
Leadership
Charlie Nunn
(Group Chief Executive, not founder)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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