Senior Sales Engineer, Instabase

$224-249k

+ Equity

JavaScript
Python
Java
Senior level
New York
Instabase

Automation platform for unstructured data

Open for applications

Instabase

Automation platform for unstructured data

201-500 employees

B2BArtificial IntelligenceEnterpriseInternal toolsCloud Computing

Open for applications

$224-249k

+ Equity

JavaScript
Python
Java
Senior level
New York

201-500 employees

B2BArtificial IntelligenceEnterpriseInternal toolsCloud Computing

Company mission

To build tools that will help people and organizations solve important problems, make discoveries, and create new breakthroughs.

Role

Who you are

  • 5+ years of experience in a customer-facing sales engineering role
  • Experience working with a variety of customers across different verticals i.e. insurance, financial services, healthcare, logistics, technology, etc
  • Proficient in developing custom demonstrations and scripting in at least one programming language i.e. Python, Javascript, Java
  • Comfortable with APIs and integration
  • Proven track record of leading discovery and customer pain qualification
  • Analytical thinker - you have the ability to grasp the underlying concepts in complex information, identify root causes of problems, and formulate solutions based on a synthesis of information both quantitatively and qualitatively
  • Intellectually curious - you’re driven by the desire to understand, empathize with the customer, and solve the root cause issue
  • Emotionally intelligent - you are highly sensitive to others and seek to align with them
  • Growth Mindset - you’re constantly seeking improvement in yourself; you think big, and use your team and customer collective IQ to improve customer outcomes
  • Respectful and humble - to everyone, always

What the job involves

  • As a Sales Engineer, you’re an expert in technical pre-sales, comfortable working with technical developer products, sketching out an API flow, and building great relationships with customers
  • In this role, you’re responsible for the technical journey the customer goes on from first meeting until technical acceptance - building technical champions, qualifying the best solution fit and value, demonstrating capabilities, and crafting responses to technical objections
  • Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer
  • Be hands-on, high-energy, and passionate about solving problems applying the Instabase platform
  • Develop custom demonstrations using the Instabase developer platform tailored to a customer’s specific needs and value
  • Lead deep-dive technical sessions with customer technical stakeholders on Instabase product and solutions
  • Scope, communicate, and manage proof-of-value (POV) of solutions with customers
  • Present to all levels of technical leadership with confidence and building trust - developers, enterprise architects, managers, and executives
  • Develop reusable tools and feedback - demos, product gaps, technical guides, etc

Otta's take

Sam Franklin headshot

Sam Franklin

CEO of Otta

Instabase is a platform for businesses to build customisable apps for automating different parts of their business.

For example, a bank can quickly build an app that can automatically verify customer income in a fraction of a second by combing through documents such as camera pictures or scans of payslips, tax documents, bank statements, and other similar documents submitted by the customer.

The platform comes equipped with the tools for reading documents, data extraction and classification, natural language processing, and optical character recognition. It's designed to enable creators, developers, and organizations to quickly build complex business applications based on their needs.

Instabase also offers an app store, a growing marketplace of pre-packaged business apps for different industries, such as Income Verification, Adverse Media Analysis, Identity Verification, Trade Finance, Contract Analysis, and Financial Spreading.

Insights

Top investors

Some candidates hear
back within 2 weeks

29% female employees

-11% employee growth in 12 months

Company

Funding (last 2 of 5 rounds)

Jun 2023

$45m

SERIES C

Oct 2019

$105m

SERIES B

Total funding: $177.1m

Company benefits

  • We marry the benefits of moving fast at a scaling startup with the stability of larger corporations. Instabase pays 100% of top tier employee medical, dental, vision plans and takes care of dependents. Instabase also offers an FSA company match
  • Instabase believes in investing in you and your future by providing a company 401(k) match and financial planning resources
  • Every Instabaser is eligible for paid time off to care for their newborn or adopted child. We’ve also teamed up with Carrot Fertility to help support every Instabaser on their family forming journey
  • At Instabase, we believe in providing employees the ability to rest, reflect, and recharge through unlimited paid time off and holidays
  • Instabase believes in providing access to resources that allow you to grow in your role and career
  • From home office setups to meal and Wi-Fi reimbursements, Instabase provides perks and resources that help you do your best work

Company values

  • Customer Obsessed - We always start with what is best for our customers and users -- that informs everything we do and our priorities. We must earn and maintain their trust, and invest in their long term success
  • A Healthy Disregard For The Impossible - We go after problems that most others would consider impossible. In that pursuit, we take a long term view as we execute. We are fearlessly experimental, and we are not afraid of failure
  • We Are A Community - We’re connected to each other through our shared passion and dedication for the mission. We are here to win, and in that pursuit, we’ll empower, support, and help each other. We’ll be selfless in that undertaking

Company HQ

Financial District, San Francisco, CA

Founders

Previously worked in research for 3 years at MIT and also interned at Google.

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