Principal Product Manager, ZoomInfo
Conversational Intelligence
$164-225.5k
2-4 days a week in office (Waltham, MA)
Market intelligence and contact details database
Open for applications
Market intelligence and contact details database
1001+ employees
Open for applications
$164-225.5k
2-4 days a week in office (Waltham, MA)
1001+ employees
Company mission
To unlock the growth potential of professionals and businesses with a modern end-to-end revenue operating system.
Role
Who you are
- 8+ years of product management experience
- Excellent presentation skills; ability to communicate strategy and vision to large enterprise customers
- Proven track record of successfully launching and scaling enterprise-grade Conversational Intelligence or Speech Analytics products
- Demonstrable experience in integrating complex AI/ML models into user-facing products
- Expert-level understanding of Natural Language Processing (NLP) and Machine Learning techniques applied to conversational data
- Proven ability to drive significant revenue growth (>$10M ARR) through product innovations in the B2B SaaS space
- Experience leading cross-functional teams to bring products to market
- Strong technical background with the ability to effectively collaborate with data science and engineering teams
- Excellent data analysis skills, including proficiency in SQL and experience with data visualization tools
- Track record of building and maintaining executive-level relationships with customers and internal stakeholders
- Prior experience in sales technology, CRM integrations, or sales enablement tools
- MBA or other advanced business degree
- Computer science degree or equivalent experience
- Experience with agile methodologies and tools (e.g., JIRA, Confluence)
- Familiarity with compliance and data privacy regulations relevant to conversational data (e.g., GDPR, CCPA)
- Demonstrated thought leadership through conference presentations, whitepapers, or industry publications
- Experience in pricing strategy and packaging for enterprise SaaS products
- Proficiency in a scripting language such as Python or R for data analysis
What the job involves
- This role will own our Conversational Intelligence product, integrating Chorus capabilities into ZoomInfo Copilot to create an AI-powered, prescriptive solution that puts the most promising accounts and next best actions in front of sellers
- You will craft intelligent workflows designed to assist sales professionals in gaining comprehensive insights into their pipeline's progression and maximizing conversion rates from pipeline to revenue
- Own Product Lifecycle: Champion the Conversational Intelligence product from integration planning, through successful launch, and into monitoring and iterative improvements
- Set Vision and Roadmap: Craft and guide the vision, strategy, and roadmap for this novel product line, ensuring alignment with user needs and ZoomInfo's overall strategy
- Customer Engagement: Regularly engage with sales professionals and RevOps teams to understand their needs and inform product decisions
- Define and Analyze Metrics: Identify key metrics for CI-enhanced recommendations, implement tracking, analyze data, and translate insights into high-impact product initiatives
- Lead Teams: Galvanize cross-functional teams including engineers, data scientists, designers, and marketers to ship best-in-class CI experiences within Copilot
- Drive Growth: Collaborate with various product and growth teams to plan and execute initiatives enhancing user experience, retention, engagement, and customer delight
- Stakeholder Updates: Drive alignment across the organization by articulating CI product strategies with compelling narratives through regular, written updates to all stakeholders (including executives)
Our take
It was only a few years ago when B2B sales teams relied on warm introductions and contact books. Now, cloud-based CRM, automation and Big Data are critical tools for any selling process. ZoomInfo’s B2B contact base has played a massive part in that journey.
The company primarily helps salespeople find potential customers. Crucially, ZoomInfo then leverages technology to help make that approach as successful as possible. Think contact details of the most likely budget holder at that company, signal for when and how to approach and crucial updates on the company’s fortunes.
ZoomInfo has grown significantly over the previous few years and is now shifting its approach to pursue more inorganic growth through mergers and acquisitions, acquiring several companies in 2022, including the job recruitment website Comparably.
The risk for ZoomInfo is that these moves represent expansion beyond its traditional strengths in top-of-funnel customer acquisition. The company will need to ensure that it maximizes synergies in order to win in these markets. The company has expanded operations in India and is set to see further expansion, as indicated by its appearance on the Fortune Future 50 list of robust and growing companies in 2023.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
7% employee growth in 12 months
Company
Funding (1 round)
Jul 2004
$7m
SERIES A
Total funding: $7m
Company benefits
- Benefits for the Best You - We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being
- Base Pay - We attract and retain the best talent with competitive compensation that aligns with industry benchmarks and merit programs yearly for promotions and salary increases based on performance, time in role, and position to market
- Bonus - When you crush it, we like to celebrate! Bonuses are awarded annually in connection with company and individual performance
- Equity - We offer each employee a generous equity award in the form of RSUs, so they can directly feel the results and success of their hard work
- Vacation & Time Off - We know everyone's needs are different so we offer flexible paid time off plans including an unlimited vacation option for many employees
- Hybrid Working Model - We offer flexible hybrid remote working models to promote equity, employee wellness, and work life balance
Company values
- We are Difference Makers
- We are One Team, One Dream
- We Define New Possibles
- We Get Stuff Done
- Out Bar is High
- We are Fanatic About Our Customers' Success
Company HQ
Vancouver
Articles
Leadership
Henry Schuck
(CEO)Originally founded DiscoverOrg which went on to become ZoomInfo through an acquisition in 2019.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 38 more jobs at ZoomInfo