Senior Staff Designer, Gusto
Mobile Core
$174-254k
Salary dependent on location
2-5 days a week in office
Automated payroll, benefits & HR platform
Be an early applicant
Automated payroll, benefits & HR platform
1001+ employees
Be an early applicant
$174-254k
Salary dependent on location
2-5 days a week in office
1001+ employees
Company mission
To create a world where work empowers a better life.
Role
Who you are
- 10+ years of product design experience, ideally with at least 3+ years of mobile design, ideally in the past 5 years
- Comfortable with complexity: You’ve led the design of approachable, guided mobile experiences in complex domains that solved a suite of problems for customers
- Product acumen: This role will contribute directly to business and product strategy. You should be comfortable working with executive stakeholders, and be able to demonstrate how you’ve shaped business decisions
- Technical acumen: This role will require a deep understanding of our technical systems and how those translate to business outcomes. You’ll work directly with your engineering partners to improve the systems that power our customer experiences. You should understand the nuances between web and native mobile design and be comfortable switching between the two
- High quality bar: This role will be a tireless advocate for our customers’ mobile experience with Gusto. You should be able to demonstrate how you’ve maintained design quality and accessibility across screen sizes, while shipping iteratively to deliver customer value early and often
- Strong interaction designer: This role will require a deep understanding of mobile-first design and common mobile interaction patterns
- Influential and patient: Gusto is on a journey to becoming a mobile first company. This role will need to lead through influence and help educate and advocate about the employer’s mobile experience
- Accessibility minded: This role will proactively design with accessibility in mind, collaborating with engineering partners to advocate for inclusive design experiences, such as the importance of VoiceOver and color contrast as important mobile considerations
- Comfortable with defining and re-designing the information architecture of a mobile application
- Bonus: Have experience creating a mobile design system in concert with an existing web-first design system
What the job involves
- Product Design at Gusto is made up of over 60 creative, collaborative people who care deeply about our mission to empower small businesses and their employees
- We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto
- We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference
- We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful
- Gusto is at a meaningful inflection point in our scale. We are launching a native mobile app experience for small business owners, and scaling a platform that other teams will use to solve small business problems
- As the Senior Staff Product Designer, Mobile Core you will play a critical leadership role in the strategy and execution of our mobile vision for small business owners
- You will collaborate with internal teams and serve a cross-organizational leader to streamline and simplify our mobile offering in coordination with Gusto web
- As a member of the Core Experiences leadership team, you will be a key partner in setting the long-term vision and strategic planning of our mobile offering; from replicating existing experiences to launching new workflows and experiences
- Design the iOS and Android user experiences for our small business owners and bring industry knowledge to the team
- Work with cross-functional partners in Product Management, Engineering, and Data Science to understand customer problems, key opportunities in the mobile domain, and define both the long term UX vision and also short term release
- Manage the tradeoffs between quick wins, (i.e. mobile web views vs native features) as you build iteratively toward a stand-alone mobile solution
- Develop and build upon a mobile design language that operates in concert with our Gusto web experiences
- Collaborate with other designers on the Core Experiences team to understand how parallel workflows translate to our mobile experiences, and understand where they must differ
- Drive company-wide impact through strengthening our teams’ collective understanding of designing mobile experiences
- Collaborate with our Research, Data Science, and Customer Support teams to build a holistic understanding of customer needs, and make sure they’re shared with your teams to inform their thinking, build empathy, and inform prioritization decisions
Our take
For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.
The company may have started slowly, as the founders focused on nailing each individual aspect of Gusto’s operations, but has now skyrocketed to unicorn status with more than 200,000 customers and a multi-billion dollar valuation. In 2021, Gusto began acquiring other companies to strengthen its offering and its position in a competitive market, including two other fintech startups, Ardius and Symmetry.
Through its continued acquisitions and fundraising efforts, the company has carved out a strong position for itself in the space. Although Gusto has found itself impacted by the macroeconomic situation, through the significant effect it has had on its clientele, the company still appears positive for the future after raising funds in 2023 that will see it reach key profitability benchmarks. It continues to consolidate its platform, for example by integrating with OpenComp to grant its users access to the company's Compensation Intelligence Platform.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 8 rounds)
May 2022
$55m
SERIES E
Aug 2021
$175m
SERIES E
Total funding: $706.1m
Company benefits
- Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
- Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
- Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
- If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
- Celebrate 5 or 10 years at Gusto and take a month off to recharge
- Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries
Company values
- Embody a service mindset - Never stop advocating for the needs of others
- Dream big, then make it real - Be ambitious. Show and do, rather than tell and talk
- Be proud of the how - Ensure deep integrity in everything you do
- Embrace an ownership mentality - Take initiative to leave things better than you found them
- Debate then commit - Share openly, question respectfully, and once a decision is made, commit fully
Company HQ
Central Waterfront, San Francisco, CA
Articles
Leadership
Joshua Reeves
(CEO)Studied Electrical Engineering at Stanford and went onto co-found Gusto in 2011.
Tomer London
(CPO)Has a PhD in Electrical Engineering from Stanford. Was a Researcher at Intel, and then interned at Bump Technologies. Co-founded Vizmo, a mobile self-service technologies company, in 2008. Co-founded Gusto in 2011.
Edward Kim
(Head of Engineering)Studied Electrical Engineering at Stanford. Was Senior Project Engineer at Volkswagen of America Electronics Research Lab and then co-founded Picwing, a printed photos company, in 2008. Co-founded Gusto in 2011.
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