Senior UX Researcher, Click Therapeutics

Contract

Salary not provided

Hourly rate of $80-$110

Senior and Expert level
New York

More information about location

3+ days a week in office (Tribeca, NYC)

Click Therapeutics

Developing software as prescription treatments

Open for applications

Click Therapeutics

Developing software as prescription treatments

101-200 employees

HealthcareB2BSaaSBiotechnology

Open for applications

Salary not provided

Hourly rate of $80-$110

Senior and Expert level
New York

More information about location

3+ days a week in office (Tribeca, NYC)

101-200 employees

HealthcareB2BSaaSBiotechnology

Company mission

To deliver safe and effective digital treatments to patients in need.

Role

Who you are

  • You’ll bring a strong mix of qualitative and quantitative research methods, design-thinking methodology and a rigorous human-centered design perspective to the team
  • 6-7 years + of experience conducting UX Research
  • Significant work history orchestrating and conducting a wide range of generative and evaluative user research studies using quantitative and qualitative methodologies
  • Experience creating artifacts such as personas, experience journeys, and data visualizations to tell compelling stories
  • Experience leading or collaborating in end-to-end research projects, including creating research plans, running recruitment and scheduling, developing research guides and surveys, conducting interviews, and leading synthesis
  • Excellent organization skills and ability to support more than 1 workstream simultaneously
  • Experience managing or leading other researchers

Desirable

  • Experience conducting diary/longitudinal studies
  • Experience working in healthcare
  • Proficiency in research tools such as Dscout or UserTesting.com
  • Bachelor’s or Master's degree in Human Computer Interaction, Cognitive Psychology, Information Science, Anthropology, Sociology, or related technical field

What the job involves

  • We’re looking for a Senior UX Researcher to join our team for 5-6 months starting mid-October, although there’s some flexibility on the start date
  • In this role, you’ll report to the Associate Director of User Research and work alongside UXR, Product, Design, and Science teams
  • You will join a small but growing team of UX researchers who are passionate about designing products that improve health outcomes for patients
  • You will collaborate closely with design, product, engineering, and science to understand, imagine, develop, and validate digital therapeutics that address specific health conditions
  • You’ll play an integral part in the entire product development cycle, from research and ideation, through delivery and iteration
  • Lead research initiatives across a core product, using a combination of exploratory and evaluative research methods to serve as the voice of the patient in helping make product design decisions
  • Collaborate with researchers, clinical science partners and product designers to plan and/or execute several key longitudinal studies
  • Rely on different research methods and tools to validate both low and hi-fidelity concepts and prototypes gathering feedback from patients
  • Use qualitative and quantitative research to surface learnings around the patient journey, identify new opportunities to improve patient experiences and engagement, and validate product solutions
  • Act as the patient advocate on cross-functional teams, ensuring that we create exceptional experiences that deliver on our promise to “place patients and their loved ones at the center of what we do.”
  • Generate and socialize actionable insights and recommendations to drive stakeholder decision making
  • This is a freelance role (anticipated 40 hours/week.)

Application process

  • Click Therapeutics will conduct interviews face-to-face over Zoom

Our take

Prescription medical treatments have historically been comprised only of pharmaceutical drugs and therapies, but digital therapeutics present an effective and low-cost alternative. With treatment provided through a clinically trialled app, these solutions have found success in tackling major medical issues such as type 2 diabetes, depression and and smoking.

Click Therapeutics is one company working in this field, providing prescription software as a treatment for patients with unmet and high-burden needs such as chronic pain, major depressive disorder and migraines. There are other companies working in this area such as OurPath, Soma, and Ieso, but the global digital therapeutics market is estimated to be worth up to $18 billion by 2027 and is still largely untapped, leaving plenty of room to grow.

Click Therapeutics has raised funding through several investment rounds and debt financing. It is using this capital to accelerate the development of its products and further improve the performance of its platform. As the efficacy of digital therapeutics becomes more widely-known, Click Therapeutics is in a strong position to grow.

Freddie headshot

Freddie

Company Specialist

Insights

Few candidates hear
back within 2 weeks

18% employee growth in 12 months

Company

Funding (last 2 of 9 rounds)

Oct 2021

$52m

SERIES B

Oct 2018

$19m

EARLY VC

Total funding: $96.6m

Company benefits

  • Stock options
  • 401(k) matching
  • Annual performance-based cash bonus
  • Comprehensive medical benefits through Aetna
  • Flexible Spending Accounts
  • Life insurance and disability benefits
  • Open vacation policy
  • Unlimited PTO
  • Generous paid parental leave
  • Commuter subsidies
  • Monthly catered lunches
  • Choice of Mac, Windows, or Linux equipment
  • Sponsored company events
  • Free, unlimited office snacks and beverages

Company values

  • Patients first
  • Act with integrity
  • Expect excellence
  • No jerks
  • Own it
  • Make work fun

Company HQ

Chinatown, New York, NY

Leadership

Experience as Managing Director of Opus Point Partners from 2007 to 2012. Senior Consultant of Pfizer from 2012 to 2014.

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