Senior UX Designer, SPG

Salary not provided
Adobe Creative Suite
Sketch
Figma
Senior level
London

More information about location

2+ days a week in office

SPG

Digital payment solutions

Job no longer available

SPG

Digital payment solutions

101-200 employees

FintechB2CPaymentsSaaS

Job no longer available

Salary not provided
Adobe Creative Suite
Sketch
Figma
Senior level
London

More information about location

2+ days a week in office

101-200 employees

FintechB2CPaymentsSaaS

Company mission

To create trusted payment experiences that customers love and a company that people love to work for.

Role

Who you are

  • Proven experience in UX design, preferably within the fintech or financial services industry
  • Proven track record of delivering user-centered B2B design solutions that drive business outcomes
  • Experience and understanding of customer verification (e.g. Know Your Customer and Know Your Business) and domestic and/or international payments
  • Strong skills in conducting user research, usability testing, and data analysis. Ability to translate user insights into actionable design improvements
  • Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, and prototyping tools
  • Strong portfolio showcasing a range of design projects and your design process
  • Excellent verbal and written communication skills, with the ability to articulate design decisions and advocate for the user perspective
  • Strong presentation skills
  • Proven ability to work effectively in cross-functional teams and collaborate with diverse stakeholders
  • Experience leading design projects and guiding junior designers
  • Creative problem-solving skills with a passion for innovation. Ability to balance user needs with business goals and technical constraints
  • High level of attention to detail and commitment to delivering high-quality design work
  • Strong organizational and time management skills
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously
  • Resilience and adaptability in the face of evolving challenges
  • As we are dedicated to fostering an inclusive environment where every individual is valued, respected, and empowered to use their voice, we’ll expect you to demonstrate a likeminded approach to how you communicate and collaborate with others
  • We don’t like old fashioned corporate hierarchy
  • Instead, we like to empower our people and be autonomous in their role
  • You should be adaptable and thrive in a fast paced, dynamic environment
  • We're building a vibrant community full of the best people the fintech world has to offer
  • You should be enthusiastic about our industry and able tap into your experience and expertise to help take Shieldpay to the next level

What the job involves

  • Having recently launched a new platform to capitalise on our growth and a number of new market opportunities that have recently been secured, we are now looking to expand our Product team with a talented Senior UX Designer that can help to continue our mission to be the payment partner of choice for the legal industry
  • With strong support from both the Chief Product and Technology Officers, This is a unique opportunity to play a key role in shaping the growth of our platform and user experiences, it is also an opportunity to be at the forefront of shaping the future of how the legal sector operate their payments services
  • Conduct user research and analyse user behaviour to understand their needs, goals, and pain points
  • Translate these insights into actionable design solutions
  • Develop and implement user-centered design strategies that align with Shieldpay’s business objectives
  • Create wireframes, prototypes, and high-fidelity designs that enhance the user experience
  • Work closely with product managers, technical leads, developers, and other stakeholders to ensure a cohesive and seamless user experience across all Shieldpay products
  • Provide design leadership and advocate for best practices in UX design
  • Plan and conduct usability testing to gather feedback and iterate on designs
  • Ensure that final products meet usability and accessibility standards
  • Contribute to and maintain Shieldpay’s design system, ensuring consistency and scalability across all products
  • Establish and document design guidelines and standards
  • Stay up-to-date with the latest trends and best practices in UX design, incorporating new techniques and tools to continuously improve Shieldpay’s user experience

Salary benchmarks

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

Shieldpay is quickly becoming one of the leaders in securing high-value transactions. Whether an individual or business, its services allow instant digital escrow payments to be created in a very fast, streamlined and cost-effective manner.

In little over a decade we’ve become accustomed to organising most of our lives with a tap or a swipe, and this attitude exists in individual consumers all the way up to multinational businesses. But whilst speed is a virtue when it comes to financial transactions, consumers are not willing to compromise on security. With digital fraudsters able to cash-in on unprotected digital users, the need for online financial transactions to be kept secure is more pressing than ever.

It is these dual demands - speed and security - which Shieldpay claims to be able to fulfil. Their secure payments solution verifies the identity of both sides of any transaction, ensuring that money only goes where the parties intended it to. As well as appealing to the everyday consumer, Shieldpay's enhanced security can make the entire business of corporate or property transactions much faster and more efficient than ever before. Its potential market, therefore, spans a considerable range of financial services and consumers.

Backed by considerable funding, and with its foundations already laid amongst leading companies such as law firm White & Case, the upwards potential for Shieldpay is massive.

Insights

Top investors

45% female employees

-9% employee growth in 12 months

Company

Employee endorsements

Opportunities to learn

"Since Joining SPG I've been involved in every type of onboarding possible, for every product. You're given responsibility for many tasks and trusted..."

Funding (2 rounds)

Jun 2018

$6.4m

SEED

Aug 2017

$5.6m

SEED

Total funding: $12m

Company benefits

  • Share options
  • Private medical
  • Unlimited Holiday
  • Enhanced allowances
  • Mental well-being support
  • Flexible working
  • IDEA ~ Inclusion, Diversity, Equality, Awareness
  • Mental well-being days
  • Life assurance
  • Pension
  • Season ticket loan
  • Personal Development

Company values

  • Do the right thing, not the easy thing
  • Bring your ideas to life
  • Support each other
  • Think big be ambitious
  • Put our customers at the heart of all we do
  • You be you!

Company HQ

City of London, London, UK

Founders

Also the Founder of Shopa Ltd, which won European Startup of the Year in 2013. They are a Founder and CEO of Shieldpay and Paycast.

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