Senior Resident Solutions Engineer, HashiCorp
Cloud-computing infrastructure provider
Open for applications
Cloud-computing infrastructure provider
1001+ employees
Open for applications
1001+ employees
Company mission
To help organizations to operate infrastructure in the cloud because it believes that infrastructure enables innovation.
Role
Who you are
- Candidates must be motivated to self-manage project priorities, deadlines, and deliverables
- An ideal RSE candidate will have validated experience working on platform development or SRE teams and direct hands-on experience with infrastructure automation and configuration management solutions
- Intermediate experience with Terraform including an awareness of the deployment workflow and module development
- Working proficiency with one or more HashiCorp Enterprise solutions
- Experience handling Linux systems and container orchestration systems
- Experience with system/service monitoring, observability, and alerting
- Experience handling shared, multi-tenant services. SRE experience is a plus
- Experience running public cloud infrastructure
- Experience with industry-standard infrastructure deployment and configuration management tools
- Intermediate comprehension of software development lifecycle including CI/CD and version control solutions
- Knowledge with security and compliance requirements for shared services
- A proven record of assisting with cloud transformation at one or more organizations
- Knowledge with cloud service providers and their offerings, common technical platforms, and shared service management at scale
- The ability to explain complex technical topics in simple terms
What the job involves
- As a Sr. Resident Solutions Engineer at HashiCorp, you will work with an impactful team devoted to the long-term success of our customers
- Combine your hands-on expertise in running and automating large, complex systems with an affinity for continuous improvement to implement, integrate, and operate our HashiCorp products for our strategic customers
- The Resident Solutions Engineer will team up with our Resident Solutions Architects and Sales Engineers
- Their main role is to support customers in successfully using our products as they shift to the cloud
- They will focus on helping these customers thrive and get the most out of our products
- The typical Resident Solutions Engineer's responsibilities will include hands-on development efforts to deploy, conduct, and validate HashiCorp tools, as well as integrate third-party systems with those tools
- Collaborate with the Resident Solutions Architect (RSA) on the design and execution plans regarding implementation and associated integrations of the HashiCorp tool(s) defined in the scope of the collaboration
- Complete the technical customer solution plan designed by the Resident Solutions Architect (RSA) assigned to the customer account
- Design, implementation, and management of HashiCorp enterprise solutions
- Assist in the design and configuration of third-party integrations with HashiCorp enterprise solutions
- Creation of support documentation, automation, runbooks, and similar collateral associated with HashiCorp enterprise solutions
- Assist in the application or execution of software patches and upgrades to HashiCorp enterprise solutions in non-production environments
- Consult with various application, platform, and operations teams on how to integrate their tools, applications, and services with HashiCorp tools
- Complete specific tasks throughout our customer’s cloud transformation journey as it relates to the HashiCorp product suite
- Build automation for the deployment, management, and operation of one or more of our HashiCorp solutions
- Assist customers in aligning people, processes, and workflows with the Cloud Operating Model
- Articulate and redefine the cloud consumption model in relation to HashiCorp Tao of workflows
- Directly impact developer velocity whilst satisfying the objectives of governance, risk & controls
- Be cognizant of, and appropriately communicate, the business value of the HashiCorp product suite to customers
- Articulate the technical functionality of HashiCorp products and additional 3rd party integrations to practitioners, product owners, and managers
- Educate and advise customer users on how HashiCorp tools can enable and even simplify the adoption of the Cloud Operating Model as part of their cloud transformation journey
- Train team members on managing systems and services effectively, automating tasks, and keeping an eye on systems
Our take
HashiCorp's software streamlines cloud operations for companies' teams, offering open-source solutions to facilitate cloud migration and utilization. Additionally, the company provides commercial versions of its tools, catering to businesses that prefer managed services.
With a pay-per-hour pricing model and adaptable products, HashiCorp enables companies to construct infrastructure spanning legacy systems, private clouds, and multiple cloud providers. its flagship product, Terraform, allows developers to create consistent rules, enhancing operational efficiency and reducing costs.
In a landscape increasingly reliant on AI and automation, HashiCorp simplifies the intricate architecture of data center management, ensuring a rising demand for its services. The company remains committed to enhancing its platform with new features and improving operational efficiency to fuel continued growth.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 5 rounds)
Mar 2020
$175m
SERIES E
Nov 2018
$100m
SERIES D
Total funding: $349m
Company benefits
- Medical, dental & vision
- Life & disability insurance
- Flexible spending account (FSA)
- Vacation and Other Leaves
- 401(k)
- Family Expansion Benefit
- Maternity and Parental Leave
- Expanded Mental Health Support
Company values
- We are principled: Our principles create a common language and frame of reference for our employees. You will work in a professional, kind, and supportive environment, encouraged to collectively focus on shared goals
- We are remote-oriented: Work your way, with the flexibility to create a work environment and schedule that suits your life while helping HashiCorp run and grow as effectively as possible
- We are creating opportunities: As we expand and succeed, we are creating new opportunities for you to learn new skills while doing your best work. There are always new needs arising, creating endless opportunities to blaze a new path and take ownership of your career
- We are building a once-in-a-generation company: Be a part of history. Here, you have the chance to help build a once-in-a-generation company defining and implementing the cloud operating model, which is increasingly essential for organizations to thrive in today’s multi-cloud world
Company HQ
The East Cut, San Francisco, CA
Articles
Founders
Mitchell Hashimoto
(Co-Founder)Has worked as CEO and CTO of the company. Was previously Operations Engineer at Kiip, and a Developer at CitrusByte.
Armon Dadgar
(Co-Founder & CTO)Former Software Engineer at Kiip. Worked as a Software Development Intern at Amazon.
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