Senior Manager of Product Management, Rover
Network of pet sitters and dog walkers
Open for applications
Network of pet sitters and dog walkers
1001+ employees
Open for applications
1001+ employees
Company mission
Rover's mission is to improve and simplify life for pet parents and the dogs they love.
Role
Who you are
- The ideal candidate for this role is an experienced product leader with prior experience operating in an online marketplace, and driving growth through product
- Setting Vision and Strategy: Experience working with senior stakeholders to understand key business drivers and define, sequence, and execute strategic product investments that effectively move key metrics
- Data-driven Product Decisions: Deep expertise working with complex data to articulate key insights. Measure the impact of features, channels, and investments in moving key marketplace metrics (new customer acquisition, engagement, and retention) as well as financial metrics
- Servant Leadership: Experience putting the right people in the right roles - hiring, developing, and driving outcomes through senior individual contributors
- User centricity: Experience building great online experiences for users (user-facing customer experience)
- Stakeholder collaboration: In this role, success will come from an in-depth partnership with leaders across the organization to meet our customer needs, and to foster product-led growth. Demonstrated experience effectively partnering with engineering, design, analytics, and marketing to drive results is also a must
- Getting to the right answer for the business is more important than the short term answer. You lift your head up to see the big picture and use that to inform how you prioritize bets
- Above all, you seek the truth. You know your market, customers and competition better than anyone, and you excel at integrating this information into your strategies and making hard calls
- You anticipate challenges before they arise and communicate consistently and clearly with stakeholders across many functions
- You are highly effective at prioritizing, sequencing, and ensuring high quality execution from your team
- You have been a part of global teams
- You never hesitate to roll up your sleeves and tackle something hands-on, you persevere when others fall away
- You are passionate about our business. You will instinctively dig into every aspect of what it means to be a dog sitter and a dog owner on the Rover platform
- 8+ years of hands-on Product management experience in the tech industry. Preferably in a two-sided marketplace
- 4+ years leading teams of product or technical product managers
- Experience measuring and driving customer acquisition, engagement, and retention
- Excellent organizational and analytical skills with strong technical abilities
- Very comfortable with SQL, Google Analytics, Tableau, Periscope, or other data visualization tools; additional experience with customer operations or CRM tools like Zendesk preferred
- Proven ability to motivate teams to produce quality results within challenging timeframes and ongoing change
- BS/MS/MBA in Business, Computer Science, Mathematics, Economics or a related technical field or equivalent practical experience
- Experience bringing thoughtful and impactful product solutions to market
- Experience leading teams through challenging prioritization decisions, creating clear and transparent frameworks that lead to well defined and impactful roadmaps
- Experience working with remote stakeholders and engineering teams
What the job involves
- In this role, you are the strategic leader for accelerating both the owner and sitter experience in the marketplace
- You will be responsible for leading the team that builds the strategy and product roadmaps of one of the core business areas of Rover’s product, plus owns the delivery of product investments through to the end user in partnership with key stakeholders across Product, Marketplace, and Marketing
- You will be responsible for leading and developing a team of experienced product managers who work closely with internal stakeholders to identify and prioritize business opportunities at both strategic and tactical levels
- You will lead the clarification of customer needs, pain points, expected value, and acquisition channels for the users of our product
- You will set the strategic bets, the metrics to watch, and the priorities and direction for your Product team in partnership with the Director of Product
Our take
Rover.com connects pet parents with the nation’s largest network of loving and trustworthy pet sitters and dog walkers. Through Rover, pet parents can discover, book, and manage personalised care for their dogs, including pet sitting, dog walking, in-home dog boarding, and doggy day care.
Rover has fundamentally changed the U.S pet services industry, a market which is worth $10+ billion, by improving the way pet owners find and book pet care. Rover’s app is now the most downloaded and best-reviewed dog walking and pet sitting app in North America.
Although they hit a very rough patch during the pandemic, the company's successful bounce-back has led it to a successful IPO and significant growth even after. Pet spending is on the rise and Rover seems perfectly positioned to ride the wave right along.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
7% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
May 2018
$125m
LATE VC
Jul 2017
$65m
SERIES F
Total funding: $280.9m
Company benefits
- Dogs and Cats: We’ll provide $1000 to help you adopt or foster a dog or cat. And whenever you need to get away, we’ll help cover your pet’s staycation with a sitter on Rover.
- Treats: Enjoy stocked fridges, coffee, soda, and lots of treats (for humans and dogs), including regular chair massages. Every other week, we offer a company lunch for all employees.
- Health: Taking care of yourself and your health comes first. We offer a competitive benefits package that includes medical, dental, vision, commuter benefits, and life insurance.
- Compensation: We offer competitive compensation as well as RSUs, 401K match, holiday pay, and pet assistance funds.
- Time Off: Family and life events will always trump business. We offer 4 weeks of paid time off annually, as well as 10 paid holidays.
- Parental Leave: Work shouldn't get in the way of life. That's why we offer maternity leave (10 weeks fully paid and up to 7 weeks of STD at 60%) and paternity leave (10 weeks fully paid)
Company values
- Commitment to our community
- No office politics
- Intentional balance of pace and precision
- Focus on Impact
- Discipline in the way we debate
- Devotion to each other as people
- Relentless pursuit of inspiring outcomes
Company HQ
Belltown, Seattle, WA
Articles
Leadership
Greg Gottesman
(Board Member)Previously worked as an Associate at BCG and as an Adjunct Professor in the Computer Science & Engineering Department at the University of Washington. He was also a Board Member at Tally, Lumatax, NextStep and Boundless Immigration
Philip Kimmey
(VP of Engineering)Previously worked as an Intern at the Washington School of Medicine and at the Center for Strategic and International Studies
Salary benchmarks
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