• Bachelor’s degree with 8-11 years of relevant work experience or Master’s degree with 6-7 years of relevant work experience, preferably in identity and access management
• Proficiency in Directory Services, Group Policy Management, DNS, and other related technologies
• Ability to effectively communicate technical concepts to non-technical stakeholders and collaborate cross-functionally
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and drive resolution
• Collaborative mindset with the ability to work effectively in a fast-paced environment and adapt to changing priorities

Desirable

• As an Identity Infrastructure Operations Engineer at CrowdStrike, you will play a vital role in maintaining and enhancing our identity infrastructure stack, particularly within the Government Cloud ("GovCloud") systems
• Your primary focus will be on ensuring operational excellence, security, and scalability while supporting internal applications and user access within FedRAMP environment
• Manage operational tasks related to identity provider operations, application lifecycle management, and documentation
• Work closely with Engineering and IT teams to integrate solutions, address identity-related issues, and ensure compliance with FedRAMP/DoD requirements
• Implement and maintain security measures, conduct security impact analysis, and ensure adherence to government security controls
• Identify and automate repetitive tasks, develop automation workflows, and contribute to the development of monitoring and alerting tools
• Provide tier 2 and tier 3 support for architecting/designing solutions, troubleshooting complex issues, and conducting root cause analysis
• Regularly update stakeholders on the status of support requests and coordinate support activities with IT personnel
• Contribute actively to the IT Federal Engineering team, including participation in the on-call rotation for federal cloud support

• Expected Close Date of Job Posting is:07-30-2024