Senior Director of Product Management, Clio

CA$240-360k

This role has a separate set of USD region-specific salary ranges. Plus variable pay that is based on company performance and equity

Expert level
Remote in US
Toronto
Vancouver
Clio

Legal practice management software

Job no longer available

Clio

Legal practice management software

1001+ employees

B2BSecurityComplianceLegalSaaS

Job no longer available

CA$240-360k

This role has a separate set of USD region-specific salary ranges. Plus variable pay that is based on company performance and equity

Expert level
Remote in US
Toronto
Vancouver

1001+ employees

B2BSecurityComplianceLegalSaaS

Company mission

Clio's mission is to build cloud-based and client-centred technology that will transform the legal experience for all.

Role

Who you are

  • Director-level experience or higher at a multi-product SaaS/Hi-tech company
  • Deep experience in B2B, Saas. (Bonus points for verticalized Saas)
  • A proven track record with multiple examples of scaling existing products as well as launching new ones
  • Ability to think and operate at a “strategic level,” but drive execution on a “tactical level” with the willingness to roll-up sleeves
  • Experience as a thought leader, defining a vision and long-term strategies
  • Skilled at bringing your product team as well as cross-functional teams along with you, motivating them to challenge and support
  • Experience working with senior leaders, and are able to easily navigate communications with the executive team
  • You can take an ambiguous problem space, quickly understand the issues and circumstances at play and create a concrete and actionable plan for your team
  • You have a track record of building and growing a high-performing team of engaged product managers

What the job involves

  • As a key member of Clio’s product leadership team, you will act as the voice of the customer for Clio’s largest product portfolio
  • The work you and your team do will shape the direction of Clio’s Manage portfolio, building alignment across all functions of the business and driving innovation that builds upon Manages’ market-leading status
  • Reporting to the VP of Product Management and working closely with the CPO, you will be responsible for the development and execution of Clio Manages’ growth strategy and share the responsibility to drive customer success and growth
  • Product Vision and Strategy (New + Existing Products):
  • Define the vision and create the roadmap for the Clio Manage business including existing markets as well as new and expansion vectors
  • Conduct detailed analysis of new opportunities, presenting detailed assessments, forecasts and opinions to drive investment decisions
  • Develop and implement strategies as new investments are green-lit. Ensure that the products are launched on time with quality and deliver real customer impact
  • Become THE expert on our customers and have a deep understanding of the environments in which they operate
  • Team Leadership:
  • Provide visionary leadership to a team of product managers, fostering a collaborative and high-performing culture
  • Hire, mentor and develop team members with product management best practices, empowering them to excel in their roles and contribute to our customers and the company's success
  • Cross-Functional Collaboration:
  • Take a holistic approach to the success of the portfolio by partnering with cross-functional teams, including engineering, marketing, sales, operations and customer success, to ensure seamless product development and go-to-market strategies and to course correct where results are lagging
  • Foster strong communication channels that breed creativity and accelerate project timelines
  • Analysis and Insights:
  • Establish and monitor key performance indicators to measure the success and impact of your teams’ efforts
  • Synthesize market research and analysis to identify emerging trends, competitive threats, and growth opportunities and create actionable plans to address
  • Utilize customer feedback, data analytics, and market intelligence to make informed decisions that enhance product offerings
  • Product Lifecycle Management:
  • Oversee the entire product lifecycle, from concept and development to launch, post-launch optimization and scale

Otta's take

Sam Franklin headshot

Sam Franklin

CEO of Otta

Modern law firms increasingly manage their work digitally but the lack of a specialised remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices.

Clio provides a legal practice management platform designed for law firms, allowing users to manage billing for legal aid cases, access and manage documents and store files across multiple devices. Whilst other startups are operating in this niche, Clio has uniquely focussed on synchronisation across remote devices and on a wide range of integrations, allowing the user to access information from other industry standard software such as Xero and Klyant from within a single interface.

Clio has raised a large amount of investment capital, most recently in a 2021 Series E round which saw the company attain unicorn status with a valuation exceeding $1 billion. This funding is being used to accelerate its product development, hire additional talent, and for expansion into new markets with a focus on the EMEA region, particularly the UK and Ireland.

Insights

Some candidates hear
back within 2 weeks

Company

Company benefits

  • Company equity
  • $500 contribution when you become a parent and/or guardian
  • 4-week minimum vacation
  • Work from home when you need to (role-specific)
  • Parental leave options for moms and dads
  • Customizable extended health benefits (including $2000 per year to spend on counseling)
  • Wellness programs including an onsite naturopath physiotherapist, and RMT (location-dependent), healthy snacks, and exercise classes
  • 401k 🇺🇸
  • RRSP-matching 🇨🇦

Company values

  • Giving Back - we’re committed to creating positive social change in the community
  • Creating Better Work Environments - we believe that a diverse and inclusive culture is a competitive advantage that benefits both our employees and customers
  • Thriving as a Team - we live by seven core values on how to thrive, have fun, and win as a team

Founders

Experience as Director of Product Development for Chenomx Inc. from 2004 to 2009. Advisor for Logikcull.com, dealcloser, and Athennian.

Rian Gauvreau

(Board Member)

Experience developing legal technology for Gowling Lafleur Henderson LLP from 2000 to 2008. Graduated the University of British Columbia with an M.B.A. in Strategic Management in 2011.

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