Engineering Manager, Pilot
$182-247k
+ Eligible for equity
Bookkeeping services for startups
Be an early applicant
Bookkeeping services for startups
201-500 employees
Be an early applicant
$182-247k
+ Eligible for equity
201-500 employees
Company mission
To help small businesses and startups to achieve their commercial goals by taking care of the CFO services, tax preparation and bookkeeping.
Role
Who you are
- As our ideal candidate, you will have at least two years of experience in an official managerial role, and you can demonstrate experience with most the following:
- Managing engineers’ performance: This could include managing out, performance corrections, giving continuous feedback, and investing in strong performers
- Growing teams: You can identify the need for headcount, define hiring criteria, and act as an owner throughout the entire recruiting lifecycle
- Technical execution and dependency management: Your teams have shipped complex features with dependencies or stakeholders from outside the team, and you’ve played a significant role in their execution
- Team dynamics: You’ve diagnosed a number of issues affecting morale or execution and found various solutions
- Fostering inclusion within a diverse team: We are a diverse team representing a variety of identities and experiences. Our managers must show an ability to understand and support the needs of marginalized individuals
- Relationship building: Whether it’s with your engineers, peers, customers, or vendors, you invest in relationships that benefit your team
- Technical design and strategy: While we expect little to no code output from our Engineering Managers, we look for folks with strong technical backgrounds who can hold their own in technical design discussions and represent the details of their team’s technology to others
What the job involves
- We’re looking for caring, empathetic engineering managers with a technical background that are excited to build and ship software iteratively
- We value being close to our customers, iterating quickly, and learning from what we ship
- Our teams operate on high trust, and we prioritize ownership over the outcomes you’re responsible for: building great products that move the needle for our customers
- From a technical perspective, Pilot’s backend is written in fully typed Python 3.11, and our frontend is JavaScript, TypeScript, and Vue.js. We use Terraform to manage our production infrastructure, and deploy Docker containers to ECS
- AWS CodeDeploy powers our deployments and we rely on Honeycomb for our monitoring and Postgres as our database
- Lead a team of talented engineers who like to ship code and tackle hard engineering problems
- Mentor and guide the professional and technical development of your team members. Help develop their careers, and assign them to projects tailored to their skill levels, personalities, work styles, and professional goals
- Create a team environment that values collaboration, inclusion, and respect
- Provide continuous feedback, address underperformance, and recognize the individual strengths and contributions of your team members
- Create plans for prioritizing technical and resourcing challenges within the team, within the context of the larger Engineering organization
- Instill a spirit of continuous improvement in the team’s code, architecture, and processes
- Grow the team thoughtfully by understanding business needs, addressing team skill gaps, and prioritizing a diverse top of funnel
- Work with your engineers and stakeholders to maintain a prioritized backlog and create short term and long term goals
- Help your team build relationships across Engineering, Operations, and any other stakeholders who are relevant to the team’s strategy
- Work across teams to shape development at Pilot (e.g. defining best practices, choosing technologies, evolving our tech stack)
- Think medium- to long-term. We are building for Pilot’s future accelerated growth and need someone with strong foundations who will set us up to scale
Our take
Back office operations such as bookkeeping are an unwelcome distraction and expense for businesses, but they don't have to be. Pilot is the largest provider of back office services for startups and small businesses in the US, aiming to take care of a company's back office so they can focus on their core activities.
Founded in 2016. Pilot has attracted an impressive range of customers including Bolt, r2c and Pathrise. The company's proposition is more than just bookkeeping software, providing services that would ordinarily be provided by a fractional chief financial officer. This empowers small businesses and startups to make better budgeting and spending decisions without the need of an expensive finance department hire.
The company's commitment to providing the best customer experience is a particular strength. Over 80% of the company’s business is driven by customer referrals and organic interest. It has also established a number of strategic partnerships with companies such as American Express, bill.com, Stripe and SVB, allowing it to offer a great deal of flexibility in supporting its customers whatever payment methods they use.
Going forward Pilot aims to be to startups and medium-sized firms what AWS is to cloud computing - a comprehensive, easily scalable solution that prevents the need to reinvent a necessary but non-core function from scratch. With rapid revenue growth and significant financial backing from investors, it is well poised to achieve this.
Kirsty
Company Specialist
Insights
Company
Funding (last 2 of 5 rounds)
Mar 2021
$40m
SERIES C
Jan 2021
$60m
SERIES C
Total funding: $158.3m
Company benefits
- We invest in our employees’ development and happiness because our employees are the keys to our success and ensuring happy customers
- The opportunity to join a seasoned founding team that has led companies through two prior successful startups and acquisitions (by Oracle and Dropbox)
- Flexible vacation/time-off policy
- All federal holidays are observed
- Competitive benefits package including wellness benefits such as Modern Health, Headscape, One Medical, Aaptiv and Rightway
- Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks
- 401(k) plan
Company values
- Care more than they expect - Create delight through care. Build trust through effort. Get the details right. Do the right thing, every time. Own it
- Do it well or don't do it - Focus. Maximize velocity on what matters most. Follow through. Build it well
- Fix the systematic issue - Every failure is an opportunity, but only if we take the time to learn from it. Be rigorous in our root cause analysis. Build resilient systems. Make it easy to do the right thing
- Share the work and the win - It’s only a success if we get there together. Have each other’s backs. Be a helper. Take the time to celebrate together
- Seek justice - Use Pilot as a platform to actively correct injustice in the world
- Always be closing - Fight for every customer, every candidate. Hustle. Find the path to yes. Recognize the full value of every opportunity
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Waseem Daher
(CEO)They studied at MIT before founding Ksplice, where they spent 3 years as COO, and working at Oracle and Dropbox. Having founded Zulip in August 2012, they co-founded Pilot in January 2017.
Jessica McKellar
(CTO)Previously, they were the founder and the VP of Engineering for a real-time collaboration startup acquired by Dropbox, where they then served as a Director of Engineering.
Jeff Arnold
(COO)Formerly the Senior Director of Software Development at Oracle and Head of Product at Dropbox.
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