Sales Operations Manager, SharkNinja
2-3 days a week in office
Home devices and appliances
Be an early applicant
Home devices and appliances
1001+ employees
Be an early applicant
2-3 days a week in office
1001+ employees
Company mission
SharkNinja's mission is to positively impact people's lives every day in every home around the world.
Role
Who you are
- We are looking for candidates with substantial experience in multiple roles within sales and demand planning
- Experience with major French retailers is highly preferred
- Candidates must be bilingual in French and English, with a good level of proficiency in both languages
- Analytical Skills: Expert proficiency in Microsoft Excel, including advanced formulas, pivot tables, and data visualization. Proficiency in SQL and Python for data analysis and process automation is a bonus but not required
- Strategic Thinking: Ability to analyze retail sales data, anticipate market trends, and make strategic recommendations to drive business growth
- Communication Skills: Strong verbal and written communication skills, with the ability to present complex data and insights to various audiences
- Project Management: Experience in managing projects or initiatives, with strong organizational skills and the ability to handle multiple tasks in a fast-paced environment
- Problem-Solving: Ability to proactively identify, anticipate, and resolve issues efficiently
- Bachelor’s degree in business, Data Science, Supply Chain Management, or a related field
- 5+ years of experience in demand planning, supply chain management, or retail operations within the consumer products industry
- Significant experience in multiple roles within sales, demand planning, or similar fields, preferably with major French retailers
- Bilingual proficiency in French and English is required
- Past sales experience is preferred but not required
What the job involves
- As a Sales Operations Manager, you will be the primary resource for driving revenue and margin through effective demand planning, inventory management, purchase order execution, and trend analysis
- You will analyze data, monitor business trends, and implement strategic action plans to ensure business success
- Operational Strategy: Develop and implement strategies to enhance operational performance for assigned retail accounts, ensuring alignment with the company’s overall business objectives
- Customer Relations: Act as the main point of contact for customer-specific needs, ensuring timely and effective communication to meet both customer and company expectations
- Data Analysis & Reporting: Regularly generate and analyze business performance reports, identify critical insights, and proactively address risks and opportunities
- Sales & Inventory Management: Monitor and coordinate sales performance relative to promotional goals, collaborating with sales analysts to create accurate shipment and inventory forecasts
- Demand Planning: Work closely with customer demand planning teams, the sales director/account manager, and sales analysts on forecasting, inventory management, order processing, and supply chain coordination
- Forecasting & Budgeting: Lead monthly forecasting sessions with customers and internal SharkNinja teams. Participate in the annual financial budget planning process
- Operational Excellence: Ensure high levels of forecast accuracy and attainment to fulfill commitments to both the organization and retail partners. Oversee order coordination with the supply chain, managing availability dates with customers
- Promotional Planning: Input and manage confirmed promotional plans in SFO, maintaining the promotional calendar with internal and external sales analysts
- Cross-Functional Collaboration: Partner with the sales director/account manager and sales analysts to prepare customer presentations, monthly business reviews, budget reviews, and POS reports
- Product Knowledge: Develop a thorough understanding of the kitchen and floor care product categories, including consumer preferences and competitive dynamics
- Project Management: Lead special projects focused on UK business growth and operational optimization
- Product Launches: Oversee the execution of UK product launches, ensuring alignment with customer needs and timely market introduction
Our take
Consumer demand for new and better home appliances continues to grow. SharkNinja serves this demand by designing and manufacturing innovative home goods and devices. Specifically, it has a growing line of solutions that consist of Shark cleaning and home care products and Ninja kitchen appliances.
SharkNinja has been in operation since 1994, which is testament to the quality and popularity of its products. Since its initial launch in Canada, the company has expanded into the US and the UK. In 2017 SharkNinja was bought by CDH Private Equity for over $1.5 Billion, further proof of its impressive market value. Perhaps more evidence is that it brings in annual revenues of around $4B.
SharkNinja’s main challenge is facing down big-name competitors such as home appliance giant Dyson. In fact, through innovative design, it seized the market-leading spot in traditional vacuums from Dyson and is only second to iRobot in sales of robotic models. A 2023 IPO saw an extra $296 million in funding added to SharkNinja's pot and was followed by product launches in new sectors such as air conditioning and food cooling, indicating that the company is still full of new product ideas.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
10% employee growth in 12 months
Company
Company benefits
- Employer paid group benefits including medical, dental, life insurance and more
- Competitive RRSP matching program
- 16 vacation days to start
- Paid sick days
- Paid volunteer and cultural days
- Employee & Family Assistance program
- An opportunity to accelerate your career with world class brands
- Continuous development and mentoring
- Opportunity to join various employee-based affinity groups
- Diverse, inclusive, and community-minded organization
- Wellness program offering free virtual fitness classes and a fitness reimbursement
- Employee product discounts
Company values
- Never be afraid to dream big
- Relentlessly innovate
- Obsess about customer satisfaction
- Build people up
- Seize opportunities - individually and collectively
Company HQ
Needham Heights, Needham, MA
Articles
Leadership
Mark Rosenzweig
(Founder)Founded SharkNinja in 1994. Has won three Red Dot Awards for product Design.
Salary benchmarks
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Diversity, Equity & Inclusion at SharkNinja
- At SharkNinja, Diversity, Equity, and Inclusion is vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Your role in Diversifying SharkNinja:
- As a corporate citizen, learn and support SharkNinja’s Diversity, Equity & Inclusion strategy
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
- Explore SharkNinja’s DEI Groups or volunteer to serve on committees that organize diversity-related events and activities
- Participate in employee engagement surveys and respond as openly and honestly as possible
- Become culturally competent; take the time to learn about different cultures, races, religions, and backgrounds represented by your colleagues
- Ensure equitable experiences, strengthen inclusion acumen, and promote a culture of inclusivity and belonging that embraces the contributions of all team members
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