Head of QA, Charlotte Tilbury

Technology

Salary not provided
Senior and Expert level
London
Charlotte Tilbury

Makeup, skin care & beauty collection

Job no longer available

Charlotte Tilbury

Makeup, skin care & beauty collection

1001+ employees

B2CLifestyleBeautyWellbeingeCommerce

Job no longer available

Salary not provided
Senior and Expert level
London

1001+ employees

B2CLifestyleBeautyWellbeingeCommerce

Company mission

To empower everybody in the world to be the most beautiful version of themselves.

Role

Who you are

  • Ability to lead test and QA strategy across multiple teams
  • Ability to line manage teams and manage managers and lead-level positions
  • Can construct and manage a small-medium sized QA organisation
  • Can coach, manage and mentor the QAs and QA Leads/managers
  • Strong collaborative sense doesn’t throw things over the wall

What the job involves

  • Reporting to the Engineering Director, this post will take responsibility for all QA across the tech footprint, including Business systems and the Transformation teams
  • Dotted lines to Business Systems Director and Director of Business Transformation
  • Strategic leadership of the QA function including management of tools and budgets
  • Ensuring the construction and running of testing processes including UAT, regression testing, engaging with partner and client teams to ensure these are useful, productive, and run smoothly
  • QA leadership of large, cross-functional projects either directly or via the QA team
  • Manage the Engineering QA team, including Lead QA
  • Build out a wider QA/Test team to work with Business systems, transformation, and others to improve QA practice
  • Identify gaps in QA function and work with Engineering Director and Business Systems Director to build a strategy to fill them
  • Reporting key quality metrics to senior stakeholders

Salary benchmarks

Otta's take

Theo Margolius headshot

Theo Margolius

COO of Otta

Charlotte Tilbury has carved a niche in the cosmetics industry with its commitment to quality, buoyed by celebrity endorsements and a fondness for innovation. Founder Charlotte's strong personal brand has propelled the company's rapid ascent, while its embrace of cutting-edge technologies like augmented and virtual reality has unlocked avenues unexplored by traditional cosmetic brands.

The acquisition of Charlotte Tilbury by the fashion and beauty conglomerate, Puig, in 2020 marked a significant turning point, catalysing global expansion efforts and venturing into an emerging digital landscape like the Metaverse. Leveraging AI-based marketing solutions, the company has witnessed a remarkable 60% increase in conversion rates for its acquisition campaigns, highlighting its adeptness at staying ahead in the dynamic beauty market.

Charlotte Tilbury was acquired by Fashion and beauty conglomerate, Puig, in 2020. Since then, the company has been driving global growth and expanding into new digital frontiers (i.e. the Metaverse). Its use of AI-based marketing solutions has resulted in a 60% conversion rate increase in its acquisition campaigns. Charlotte Tilbury is well set to see consistent market growth.

Insights

Led by a woman
Top investors

Many candidates hear
back within 2 weeks

25% employee growth in 12 months

Company

Company benefits

  • Generous staff discount
  • Generous product gifting
  • 25 days holiday plus bank holidays
  • Hybrid, flexible working
  • Dog friendly office on Monday and Fridays
  • Access to Tilbury Treats - discounts on everything from gym memberships to cinema tickets
  • Other fabulous benefits such as life assurance, birthdays off work and pension contribution

Company HQ

London, UK

Founders

Charlotte Tilbury

(Founder)

Spent 20 years in the fashion and beauty industry as a Creative Consultant for the top beauty brands worldwide. Was the most sought-after make-up artist in the world when she founded this company.

Demetra Pinsent

(CEO, not founder)

Former Partner at McKinsey & Company. Received their M. Phil from the University of Oxford and a BA in Social Studies from Harvard University.


People progressing

Joined as Customer Service Manager in the early stages of the company, was promoted to website coordinator after 10 months, and is now Head of Digital Content.

Joined as a Junior-level producer in January 2017. She was promoted three times in 5 years, most recently to Creative Production & Project Management Director.

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