• 5+ years of relevant design experience
• An inspiring portfolio demonstrating end-to-end, user-centered, design solutions based on human-centered design and research data
• Strong experience working with design tools to create comprehensive high-fidelity design solutions and specifications that enforce consistency, usability, and accessibility as part of a larger system or product
• A growth mindset, continually strengthening core skills through complex assignments and varied experience
• Ability to build trusting relationships through clear and open communication

Desirable

• This role is part of our Product Design team that uses their superpower of empathizing, understanding, and applying our users’ and customers’ needs, with the mission to create product experiences they love.
• As part of the platform design team, you will design usable, scalable, best-in-class experiences that power ServiceNow's products, built on our new UI platform. We are serious about user experience.
• Our integrated team of designers, engineers, and product managers sweat the details and we are seeing the results.
• The Platform Design team is changing the way we create products—for thousands of designers and engineers inside our company and even more for our customers'
• This is a horizontal role working across many product teams to identify patterns and needs which are not currently served by the platform
• Work closely with product management and engineering, providing design perspective to help ensure a unified and cohesive experience across the ServiceNow ecosystem that solves specific customer problems
• Identify common problems and needs across multiple business units and propose new platform capabilities (such as re-usable component bundles & pages) to solve them in a scalable way. Be the “Bridge-builder across teams”
• Set standards and determine best practices that other teams should follow to build the best products
• Create components, page templates, interaction patterns, and inform the overall information architecture for many products across the company, built for different use cases
• Create specifications and usage guidance documentation that is easy to understand and supports our community