Product Owner, PlayStation
Technical Services
$138.2-207.4k
Office located in San Mateo, CA
Gaming and digital entertainment provider
Job no longer available
Gaming and digital entertainment provider
1001+ employees
Job no longer available
$138.2-207.4k
Office located in San Mateo, CA
1001+ employees
Company mission
To create a gaming experience without barriers that fits the needs of players of all abilities.
Role
Who you are
- 5+ years proven track record as a product owner in delivering high profile, business focused solutions in a fast-paced environment
- Ability to translate and articulate complex business problems into easily understood solutions
- Articulate in documenting product requirements, writing functional specs, acceptance criteria and requirements
- Proficient in process flow documentation and experience creating flows using Microsoft Visio and Miro
- Ability to work effectively and professionally with cross-functional teams worldwide and with senior partners
- Meticulous attention to detail with ability to make good, timely decisions
- Ability to multitask and context switch between low level detail and the 'bigger picture'
- Strategic problem solver with a consistent track record in leading and inspiring teams to deliver to their full potential
- Self-motivated and highly organized
- Awareness and appreciation of the principles of SAFe (Scaled Agile Framework)
- Bachelors or Master’s degree in quantitative subject area (Economics, Finance, Statistics, Engineering, Computer Science or MBA with emphasis in analytics)
- Deep experience in service repair processes
- Experience in using SAP Inventory Management Software
- Experience in Parts Management software
- Proficient knowledge of Supply Chain & Logistics Management, and Warehouse Management
- Proficient knowledge of Salesforce Service Cloud is highly desirable
What the job involves
- We are looking for an enthusiastic Product Owner who can support Technical (Repair) Services processes and platforms globally
- As a team member embedded in an engaged agile team, you will collaborate with product managers and business partners across Technical Services and various engineering teams globally for delivering high quality features!
- Collaborate and connect with global business partners, technical and non-technical teams to conceptualize, analyze, design and launch new products and improve existing products
- Maintain customer-centric focus and own the documentation of requirements
- Document business justification and projected return on investment to identify and prioritize project opportunities
- Collaborate with technical teams to clearly communicate business requirements; be an advisor during user acceptance testing and training phases
- Use data and analytics to validate strategy and success criteria
- Communicate to partners on current status and ensure the backlog is prioritized with clarity
- Obtains key inputs from leadership, enterprise architecture teams and identifies solution and interdependencies
- Maintain strong relationships with key partners within Consumer Experience and other internal teams and external 3rd parties
Our take
Since the release of the PS1 in 1994, PlayStation has been a consistent leader in the video gaming market. Its consoles are iconic in the gaming community - Playstation has produced both the top-selling and fastest-selling console of all time - and the company is still pushing boundaries. Its current flagship - the PS5 - promises to revolutionize gaming, featuring new technology that will create improvements across the board.
As well as its consoles, PlayStation has also developed online services, connecting its users and giving them access to diversified media. A PlayStation can be used for a huge range of activities - from Netflix to guided workouts - which has led to the expansion of the company's audience over time and across generations.
PlayStation faces competition in its field from the likes of Microsoft, with its Xbox range, and PC gaming, which has been becoming more popular in recent years. Regardless, PlayStation shows no signs of slowing down. The upcoming implementation of in-game ads in free games looks to significantly increase revenue, and the wider PlayStation gaming experience also appears to be evolving from plans to launch live service games in upcoming years.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Company benefits
- Private medical insurance
- Private dental insurance
- Flexible working policy (remote working, flexible hours)
- Free fruit every day in our offices
- On-site free gym (London & Liverpool)
- On-site subsidised cafés
- On-site bar (Thursdays & Fridays, London & Liverpool)
- Employee Assistance Programme
- Eye care assistance
- x2 volunteering days each year
- Group pension plan
- Discretionary bonus scheme
- Season ticket loans
- Life assurance
- Income protection
- 25 days holiday, plus Bank Holidays
- Discretionary days off over Christmas and summer
- Free giveaways of select first party products and services
- Discounts on PlayStation products
- Discounts on Sony products
- Access to other corporate discounts
Company HQ
East San Mateo, San Mateo, CA
Articles
Leadership
Jim Ryan
(CEO, not founder)Ryan joined Sony Interactive Entertainment Europe (SIEE) in 1994. Taking over as SIEE president in 2011, he later moved on to head of global sales and marketing at SIE in April 2016. Ryan has served as deputy president of SIE since January 2018, before being appointed CEO in February 2019.
Salary benchmarks
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Diversity & Inclusion at PlayStation
- We're proud to celebrate diversity at PlayStation
- Our Employee Resource groups, including Women@PlayStation, REPRESENT@PlayStation, Wellbeing@PlayStation, and our award-winning LGBTQ+ group, Pride@PlayStation, actively promote inclusion in the workplace and beyond
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