Senior Data Analyst, Cuvva

£62-74k

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SQL
Python
Looker
Mixpanel
Slack
Senior level
London

More information about location

1-4 days a week in office (Farringdon, Greater London)

Cuvva

Car insurance

Job no longer available

Cuvva

Car insurance

101-200 employees

FintechB2CCarsInsuranceCustomer service

Job no longer available

£62-74k

+ Share options

SQL
Python
Looker
Mixpanel
Slack
Senior level
London

More information about location

1-4 days a week in office (Farringdon, Greater London)

101-200 employees

FintechB2CCarsInsuranceCustomer service

Company mission

We are making cars multiplayer 🚙 We’re creating truly flexible products that meet people’s real needs. Cuvva is building the future of insurance every day.

Role

Who you are

  • Curiosity, drive and initiative are attributes we value deeply here at Cuvva
  • Exceptional stakeholder management skills, with the ability to partner, coach and support your key stakeholders by asking the right questions to support their business needs, whilst keeping them up to date on agreed and set tasks/deliverables via Slack/Google Meets
  • Have strong collaboration skills and ability to work cross functionally
  • Proven and superb understanding of SQL & Python jupyter notebooks
  • Mastered the ability to build, maintain and utilise Dashboards
  • Understanding of A/B Testing & Experimentation for optimising product features, (Frequentist/Bayesian) enhancing user engagement, marketing campaigns and ultimately increasing conversion rates or other key performance indicators (KPIs)
  • Understanding of Supervised Learning Techniques such as regression, decision trees, random forests, support vector machines (SVM), and neural networks for decision making automation
  • Understanding of Unsupervised Learning: Methods like k-means clustering, hierarchical clustering, and principal component analysis (PCA)
  • Have problem-solving skills, as well as, great communication and presentation skills to explain output/information in a manner that is easily understood by your target audiences (Data storytelling/Data insights)
  • Have utilised data in your current role in a problem solving capacity either as a Data Analyst, Data Scientist, BI Analyst or Product Analyst

Desirable

  • Have experience using Looker, building insightful data visualisations
  • Have a background and or interest in Product or insurance
  • Have an interest in AI, Machine Learning & Data Science

What the job involves

  • We’re in search of a Senior Data Analyst who’ll join our Data Analytics and Science team, sitting within our Tech (Engineering) division at Cuvva
  • As our new Senior Data Analyst, you’ll be at the heart of ensuring we hit our team Mission and Vision
  • You’ll play a crucial part in driving change in how we report, measure, test & scale
  • At Cuvva, our Data Teams are not seen as a support function whereby you wait for requests to come in and react to change
  • Instead, our Data teams are embedded partners, where you’ll proactively help to identify ground breaking opportunities, thought provoking insights, as well as, have a lens on what other interesting information we may want to track
  • It’s a true partnership where you’ll also be tasked with establishing best practices whilst acting as a business partner for your key stakeholders
  • Product is the key area where you’ll be expected to make an impact, though in keeping with our Data Team way of working, you’ll also drive information, solutions and analytical output within the wider Cuvva community (Marketing, Finance, Operations etc)
  • We have a healthy obsession with understanding what our customers do, how they interact with us and how we can utilise this information to drive an bespoke end-user experience whilst driving the commercial viability of our product
  • With a Data focussed approach, we’re looking for someone to help us make better decisions, consider different avenues and bring forward solutions that we may not have yet considered
  • Manipulating, analysing & interpreting complex data sets and provide insights to the business
  • Collaborating with other Data Analytics and Data Engineering team members on analytical projects (big and small) via Standups & planning sessions
  • Working in collaboration with our Data Analytics Engineering Manager to provide analytical support, mainly but not limited to, our Product team; this can range from general business insights, to ad-hoc analysis, construction of dashboards, reporting development/automation and data migration projects
  • Enhancing our BI capabilities, we use Looker for both self-serve analysis and delivering monthly/weekly reporting
  • Supporting in improving access to our data through documentation and training, whilst identifying opportunities to improve processes and workflows for the finance team and wider Cuvva community
  • Assisting in the process of defining metrics, validating KPIs and building dashboards that accurately track performance
  • Working with stakeholders on requirements for analysis and driving data discovery, in parallel with Product & or Core Engineering discovery
  • Analysing Data patterns & end user behaviours whilst thinking ahead and future pipelining, working in collaboration with Product, Engineering & Design teams
  • Positively challenge our approach and ways of working, having a real connectedness with our Product teams, where you’ll make recommendations & suggestions by understanding what we want to track & why
  • Contribute to Mixpanel robustness, working to ensure the accuracy, consistency and documentation of events
  • Participating in testing sessions and being on top of product specs whilst working on report automation for optimising of processes, ensuring standards

Salary benchmarks

Otta's take

Theo Margolius headshot

Theo Margolius

COO of Otta

Before companies like Cuvva, the most recent consumer-facing innovation in insurance was through aggregators such as Moneysupermarket. However, the experience of using these is not great. The industry is known for low levels of customer support, confusing policies and needing to create a new account every time you want a quote.

Brokers and comparison websites add another step to the process, and charge companies they work with ~£70 on each policy sold, which is passed on to the customer in the form of higher policy costs.

Cuvva's focus on customer service is unusual in insurance, but it's providing them a winning edge. They are trying to make insurance more about the experience than simply the price of the policy. It seems to be working so far, as they’ve got a lot of great customer reviews. The challenge will be scaling this support (it’s notoriously hard to scale great customer service when you’re growing fast).

For an industry where brand loyalty is currently near zero (because people go for the cheapest policies) there could be a big opportunity for a company that provides an end-to-end amazing experience and cuts out the middlemen.

Insights

Top investors

Some candidates hear
back within 2 weeks

-12% employee growth in 12 months

Company

Employee endorsements

Opportunities to learn

"LOADS of opportunities to learn. I started at Cuvva 4 years ago in customer operations. Managed to grow within the team and then break off into a..."

Funding (last 2 of 5 rounds)

Nov 2019

$19.4m

SERIES A

Jan 2017

$1.9m

SEED

Total funding: $22.6m

Company benefits

  • Health, wfh and wellbeing budget
  • Professional development budget, as well as time off for workshops, studying and courses
  • One-to-one sessions with our Sanctus coaches, giving you a safe space to talk about your mental health
  • Volunteer day - A chance for us to get out of the office and do some good!
  • Enhanced parental leave and pay - it doesn’t matter if the Cuvva employee is the primary or secondary caregiver or adoptive parent
  • Doctor Care anywhere, for online appointments, referrals & prescriptions
  • 25 days of holiday a year (+ public holidays ) - this increases with each year you're at Cuvva!
  • Flexible remote working (with a requirement of 3 days in the office per quarter). London area. WeWork offices in Hoxton.
  • £100 a month towards your Cuvva car insurance!
  • Cycle to work scheme and salary sacrifice scheme for electric car lease!

Company HQ

Farringdon, London, UK

Founders

Previously founded a renewable energy consultancy in Scotland.

Diversity & Inclusion at Cuvva

  • At Cuvva, we’re dedicated to building an environment where individuals from all walks of life feel a sense of belonging and have the support they need to thrive. To us, it’s crucial that our differences are embraced and celebrated - and that you’re able to bring your whole self to work everyday. To ensure that DBI (Diversity, Belonging, and Inclusion) stays at the forefront of not only our minds but of our actions, we hold a bi-weekly session to discuss our DBI initiatives and strategy. It’s an open invite and individuals from across all different departments get involved. In the past year, here’s a few steps we’ve taken towards creating a more inclusive and equitable environment:
  • Improving the diversity of our talent pool by partnering with businesses that have the same values and ethics as us, tracking diversity in our recruitment process and making changes to our hiring strategy to help us reach a wider variety of communities
  • Hosting speakers and events on a quarterly basis to educate our team and spark conversation on so many important causes; including Pride at Cuvva and Black Lives Matter
  • Conducting a BBI survey so we better understand where we are now, and set out key goals for 2022 on how we can improve.
  • To find out more about our DBI journey, check out this blog post by our Head of People, Riva Cahn-Thompson: https://www.cuvva.com/cuvva/where-we-are

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