Senior Product Designer, Block

Commerce (Shopping)

$160.7-283.6k

Salary is dependent on location, This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus.

Senior level
Remote in US
San Francisco Bay Area
Block

Financial services ecosystem

Be an early applicant

Block

Financial services ecosystem

1001+ employees

FintechB2CB2BPaymentsFinancial Services

Be an early applicant

$160.7-283.6k

Salary is dependent on location, This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus.

Senior level
Remote in US
San Francisco Bay Area

1001+ employees

FintechB2CB2BPaymentsFinancial Services

Company mission

To create better tools to help everyone access the economy.

Role

Who you are

  • 5+ years of experience as a Product Designer
  • A passion for turning complex problems into simple and engaging solutions
  • An innate understanding of the end-to-end design process—from identifying customer needs to delivering exceptional experiences
  • Strong visual design craft and prototyping skills
  • A starter mentality, going quickly to design in order to workshop solutions and create clarity
  • A passion for an iterative process—thinking fast on your feet, coming up with solutions to important challenges, and taking calculated risks
  • Excellent communication and storytelling skills, with the ability to align teams and stakeholders around a shared vision
  • A constructive voice in design critique settings both supports and pushes team members
  • The ability to apply both consumer insights as well as product thinking and intuition to inform design decisions and influence the product roadmap
  • Strong systems thinking with the ability to connect the dots across the entire customer journey

Desirable

  • Previous work experience in a consumer-focused fintech organization
  • Demonstrated impact on product strategy and user experience in previous roles
  • Encouraged innovative approaches to design techniques, enabling the design team to embrace different angles to a design problem
  • A growth mindset, proactively seeking out opportunities to improve, always searching for new knowledge and ideas. You experiment, learn from failure, and iterate

What the job involves

  • We are looking for a Product Designer to join the Cash App commerce design team
  • As designers at Cash App, our focus is to create world-class experiences for our customers
  • We pride ourselves in rethinking established paradigms and bringing creative solutions into existence in order to redefine the world’s relationship with money
  • Our product designers take a product, feature, or experience from ideation to production
  • This includes vision setting, designing solutions, prototyping, bringing along cross-functional teams, overseeing implementation, and collaborating with other designers, researchers, product managers, analysts, and engineers
  • As part of Commerce design, your charter will be to create simple, delightful experiences that connect our customers with our merchants to help both thrive
  • You’ll work closely with partners to define product strategy and craft innovative experiences
  • And as part of Cash App Commerce, you’ll be intently focused on making Cash App the most loved way to pay
  • Customer-centric: You know how to balance the needs of customers with those of the business. You understand how to use storytelling and the craft of design to build cross-functional alignment toward a customer centric experience
  • Thrive in ambiguity: You tackle problems with grit and determination, proactively using design to define the path forward and align on what’s next
  • Insist on focus: Skilled in strategic and product thinking, you are able to set clear goals for your projects, focusing on the most impactful work
  • Compete on creativity: You pursue bold ideas and take risks, challenging the status quo and questioning constraints

Application process

  • Please submit a deck or portfolio of work with your application that showcases your design process from exploratory stages through execution
  • If your portfolio site requires a password, please provide us with it in your application or on your resume. Thank you!

Our take

Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.

The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.

Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.

Kirsty headshot

Kirsty

Company Specialist

Insights

Few candidates hear
back within 2 weeks

19% employee growth in 12 months

Company

Company benefits

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits

Company HQ

SoMa, San Francisco, CA

Leadership

Jack Dorsey

(CEO)

Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.

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