Senior Program Manager, Chime

• We are seeking someone who is passionate about driving measurable outcomes at a fast growing Fintech company with a mission driven business model
• If you thrive in a role that demands both building and executing, find satisfaction in crafting a data driven, impactful narrative from a blank slate, and are passionate about balancing the needs of multiple stakeholders across the organization - we want to hear from you
• A Bachelor's Degree, with 8+ years of experience in a strategy, business operations, program management, and/or consulting role
• MUST have experience creating, implementing and refining internal operating rhythms (ideally including implementing quarterly planning & goal-tracking systems and tools (MUST)
• Critical thinking skills and the ability to understand strategic business drivers across disparate businesses, questioning how we are working rather than simply executing
• Ownership mentality, with the ability to identify and solve challenges independently and execute with minimal guidance
• Relationship Management: Proven ability to build and maintain relationships with diverse stakeholders, adapting approaches to meet varying needs within a complex business environment
• Excellent written and verbal communication with a proven track record of effectively interacting with and presenting to Senior leaders across different teams
• Sharp analytical and problem solving skills, with a strong bias for action

• Chime is seeking a Senior Program Manager to join our People Team, Program Management Office (PMO)
• Your primary focus will be to build, stand up, and run a portfolio management system to monitor and report progress against Chime’s People Team priority initiatives
• You will also be responsible for managing a series of internal operating rhythms
• Your role will involve heavy cross-functional collaboration, connecting the dots to advance the right work, and articulating risks that may prevent us from achieving our long term, high impact priorities
• With a unique vantage point over forums that monitor our most critical initiatives, and member value driving programs, you will serve as a trusted advisor for all functions and leaders
• You will influence faster decision-making, foster better cross-organizational collaboration, balance organizational capacity, and ensure key stakeholders understand how their work impacts our highest priorities
• You will be a coach and a player
• Internal systems are operating smoothly, you will also take on programs and ad hoc projects aimed at Chime’s People Programs and improving operational velocity
• Shape the vision, brand, strategy, and execution of the enterprise project management function at Chime
• Develop and implement established portfolio management systems and frameworks to enhance strategic alignment and execution across the organization
• Build process to unlock velocity, not create overhead
• Optimize and drive Company level operating rhythms, including quarterly and monthly business reviews and other forums, ensuring effective oversight of progress towards goals, key risks, opportunities, and dependencies
• Coordinate with senior project managers and program management teams to translate strategic direction into clear and aligned priorities, drive stakeholder alignment, and ensure appropriate measurement to track progress
• Identify operational bottlenecks and inefficiencies and implement necessary changes and ensure we have appropriate resource allocation plans

• Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
• Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
• Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
• Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events

Total funding: $2.0bn

Chime is part of the growing realm of fintech banks and providers, emphasizing straightforward, cost-effective banking solutions. It cuts the expenses tied to basic bank accounts and provides users with greater autonomy in managing their finances.