• A subject matter expert for enterprise integration platforms, who can handle significant complexity in your role and exercises independent and sound judgement
• Someone who thrives under pressure in a fast-paced environment while juggling multiple personas and prioritize competing tasks and deadlines to deliver on aggressive timelines
• You are capable of supervising activities, projects, and teams
• Drives continuous improvement through effective communication, conflict resolution, and problem-solving
• Demonstrates a keen appreciation for diverse perspectives within teams and values the input of all members
• Possesses excellent verbal and written communication skills, adept at engaging stakeholders at all levels
• Champions a customer-centric mindset and excels in translating customer needs into actionable product development
• Empathizes deeply with customer needs and experiences
• Demonstrates robust organizational capabilities
• Exhibits exemplary communication, interpersonal, analytical, and problem-solving skills
• Bachelor's degree in Computer Science, Engineering or related technical or business field
• 12+ years of relevant experience in an enterprise software development environment
• 10+ years of experience as a Product Manager
• Experience managing product roadmaps and document goals and themes, for multiple products in a product pipeline
• Proven ability to develop product strategies and effectively communicate recommendations to executive management
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Experience planning for "end of life" in product and leading EOL processes across stakeholders
• Experience contributing to technical debt planning and automation backlog
• Strong knowledge in platform and integrations
• Strong problem-solving skills and the ability to know when it's necessary to roll up one's sleeves to get the job done
• Skilled at working effectively with cross functional teams, and influencing conversations to drive positive outcomes for the product and the business
• Excellent written and verbal communication skills

Desirable

• We are seeking a Senior Principal Product Manager to join our dynamic and collaborative Product Organization and lead the charge for developing and optimizing our platform services within our Trust Intelligence platform
• As a key player in our product management team, you will be instrumental in defining the strategic direction, driving innovation, and ensuring the success of our platform services
• Your mission is to lead the charge for developing and optimizing our platform services with a specific focus on integrations and automation
• Product Strategy and Vision: Develop and articulate a compelling vision and strategy for platform services, specifically targeting integrations, automation, and workflow enhancements
• Collaborate with cross-functional teams to align product roadmaps with overall company objectives
• Work closely with engineering, design, sales, and customer success teams to ensure a unified approach to product development and delivery
• Leadership and Collaboration: Mentor and coach a team of product managers, fostering a culture of innovation, collaboration, and accountability
• Market Analysis and User Research: Conduct in-depth market analysis to identify emerging trends, customer needs, and competitive landscape within the integration and process automation space
• Utilize user feedback and data-driven insights to inform product decisions and prioritize features
• Product Development and Lifecycle Management: Define and prioritize features, enhancements, and capabilities for platform services, ensuring a seamless integration experience for user
• Drive the entire product development lifecycle, from ideation and design to implementation, testing, and release
• Integration Ecosystem Management: Build and maintain strategic partnerships with key integration partners, technology vendors, and industry leaders. Develop and execute strategies to expand and enhance the integration ecosystem around our platform
• Ecosystem Developer Experience and API Design: Function as a primary SME (subject matter expert) on API design and tooling, building an understanding of the competitive landscape from strategy to functional capabilities
• Automation and Workflow Optimization: Spearhead initiatives to enhance automation capabilities and streamline workflows, improving efficiency and user experience. Collaborate with UX/UI teams to ensure intuitive and user-friendly designs
• Performance Metrics and Analysis: Establish and monitor key performance indicators (KPIs) to measure the success and impact of platform services
• Regularly analyze data and customer feedback to iterate on features and improve overall product performance