Senior Director of GTM Revenue Operations, Multiverse

• Have 10+ years of demonstrated experience in revenue operations teams, including data & strategy teams, with specific experience building workflows from scratch and integrating different systems together
• 5 years of leadership experience, which will include 2nd line leadership
• Deep domain expertise with revenue systems (Salesforce) and GTM tools such as Gong, Lusha, Outreach, etc
• Excellent leadership and communication skills, including the ability to clearly communicate complex information to cross-functional leaders and executives
• Extensive experience engaging at an executive level both internally with cross-functional groups and externally with partners
• Proven record of leading a diverse, high-performing team across geographical regions and experience building high-performing, inclusive teams

• We are looking for a strategic and results-oriented Senior Revenue Operations Director to design, implement, and manage our revenue operations processes
• You will lead our current sales ops & analytics teams, and will be an integral partner to our GTM leadership
• You will work with cross-functional partners (including Strategic Finance, Data & Insights, Marketing, Legal, People, etc.) and be key in driving enabling tools/processes to optimise our sales motion and ability to generate revenue
• Build a world-class team for the full range of revenue operations, including sales ops, customer success ops, and strategy and analytics that support and accelerate the success of MV’s GTM team
• Design and own the overall GTM systems topology, including the interconnection of all GTM and non-GTM systems and data flows
• Partner with GTM senior leadership and cross-functional leaders to optimize existing processes and workflows, and build out the systems and tooling infrastructure, including vendor evaluation and implementation
• Take ownership of the overall Salesforce solution design, formulating effective strategies, and ensuring the full utilization of features to support business needs
• Define and execute our Revenue Operations playbook, on the path for “best in class” operational rigor and focus on moving the org to a scalable and efficient state
• Define metrics, build systems and processes to measure performance of post-sales operations including capacity and utilization models for implementation teams, accelerating time to go live, and retention metrics for customer success teams
• Collaborate in partnership with our CRO and senior sales leaders to drive annual planning cycles - this includes ownership of our productivity plan, creation of incentive/commission plans across the team, and territory mapping

• Quarterly M-Powered Days to refresh and recharge
• End of Year Company Shut Down
• A focus on wellbeing with access to Spill therapy support, an Employee Assistance Programme and an internal Wellbeing working group.
• 45 days of work from abroad per year
• Free access to Wellhub's Starter, Basic and Bronze plans (free gym + more)
• 27 days holiday, plus 1 life event day and 2 volunteer days
• Full Medical Insurance coverage through Bupa, and your medical history is disregarded.
• Life Insurance coverage through AIG. This benefit pays out 3x your base salary to your beneficiaries.
• Our Cycle to Work scheme enables bike ownership with up to 42% savings
• Tech scheme: you can purchase new electronics, including accessories, up to £1,000, and spread the cost through 12 interest-free monthly repayments.
• Workplace Nursery benefit is provided by Enjoy Benefits and is there to help employees with the cost of childcare at a nursery setting.

Total funding: $414m

In today's tech-driven workplace, skills like digital marketing, software engineering, product design, and data analysis are pivotal. Traditional pathways to acquiring these skills are evolving, with coding schools like Makers Academy challenging the necessity of a formal Computer Science degree.