Senior Technical Program Manager, Back Market
+ Equity
Online marketplace for refurbished electronics
Open for applications
Online marketplace for refurbished electronics
501-1000 employees
Open for applications
+ Equity
501-1000 employees
Company mission
To restore trust and desire for refurbished devices.
Role
Who you are
- You are perfectly fluent in english
- You have a strong experience (5+ years) of software engineering, systems engineering or technical product/program management experience
- You have already led transversal initiatives across your organization from inception to delivery, involving the alignment of several cross-functional teams and stakeholders
- You have brilliant communication skills, your peers define you as a facilitator. Your interpersonal skills will be crucial for that role to build strong relationships with stakeholders and top management
- You excel in navigating ambiguity, demonstrating strong problem-solving skills, paying meticulous attention to details, and leveraging data for well-informed decision-making
- You have innate curiosity, sparking creativity and solving complex challenges
- You have experience operating autonomously across multiple teams, demonstrated critical thinking and thought leadership
- You are organized, able to coordinate cross-functional delivery and managing multiple workstreams is your superpower
- You are analytical and have problem-solving experience with large-scale technical systems
- You have experience influencing without direct authority at senior levels internal and external to the engineering organization
What the job involves
- As a Senior Technical Program Manager (TPM) at Back Market, you will join the “Bureau of Technology” or BoT and play a key role in shaping the success of our transversal programs, driving significant impact on Back Market growth in all our key markets (EU, US, APAC)
- You will lead innovation and drive high-impact business and technical initiatives by collaborating with cross-functional teams from our Engineering, Product and Business departments
- You will “make it happen” by managing high-impact projects across multiple tribes within BackMarket, from concept to delivery
- You will align technical strategies with business objectives and collaborate on our roadmap, bootstrap new programs that will enhance our ability to reach our ambitious goals
- Your primary focus will be on ensuring we deliver predictably and with urgency on our most game changing efforts
- This means challenging the status quo, pushing for alternative solutions, managing risks and dependencies to deliver a high quality end user experience
- You'll drive transformative changes in our technical stack to enhance Back Market's growth potential through value and performance
- You will develop and manage cross-functional technical programs, facilitating relationships across our Bureau of Technology, Product and Business departments
- You will partner with Product and Engineering teams to define/refine our roadmap and execution strategy, built upon the shared goals you will have aligned upfront
- You will be the main point of contact for each Program under your scope, responsible for upholding consistent and transparent communication and ensuring clarity for all contributors
- You will drive internal process improvements across teams, remove blockers, and deliver on-time high-impact projects while fostering an iterative development approach
- You will assess business impact, prioritize initiatives and drive accountability in a fast-paced environment through project planning and strong stakeholder management skills
- You will optimize resources, scope, schedule and securing budget, provide escalation management, and balance business needs against technical constraints
- You will develop robust engineering accountability measurements, maintaining high quality engineering work with clear KPIs
- You will identify, assess, track and mitigate issues and risks at multiple levels as well as cross-teams dependencies to ensure successful on-time projects delivery
- You will be a force multiplier, thought leader, and strategic partner to lead Back Market in its fight against New!
- Examples of programs you could/will manage:
- Modernization of our entire frontend stack
- Implementing new ways of buying refurbished devices in partnership with top Telco companies in all markets
- Launching a whole mobile App revamp
- Implementing donations as part of our circularity customer journey cycle
- And many other topics!
Salary benchmarks
Otta's take
Theo Margolius
COO of Otta
At a time when new smartphones launch frequently but with fewer new features and when individuals want to contribute to sustainability and the circular economy, Back Market is setting out to provide customers with a viable option of purchasing refurbished electronics goods.
The vision of the company is to become the default choice when it comes to electronics purchases, irrespective of the customers' budget. In order to materialize this vision, Back Market guarantees that all the devices sold on its platform are 100% functional. The company screens sellers before allowing them to join its platform and it monitors their performance in real-time by collecting detailed customer feedback. By doing this, they hope to restore trust in refurbished devices and to make sustainability an easy, safe, and affordable choice.
Back Market operates in 16 counties and has a client roster that includes Netflix, Disney, BBC, Sony, and Apple. The company has raised over $1 billion in capital, which has been invested in expansion across new and current markets.
Insights
Some candidates hear
back within 2 weeks
-4% employee growth in 12 months
Company
Company benefits
- An attractive salary that comes with equity options, health insurance, paid maternity and parental leave, 401K, commuter benefits, mental health support, and more,
- Flexible working hours and hybrid models that let you choose which days you to work in the office and at home (because work-life balance is an individual right)
- Professional development programs, internal mobility, and the opportunity to make your career what you want it to become
Company HQ
19th arrondissement of Paris, Paris, IDF
Founders
Previously Logistic Export Assistant at Devanlay Lacoste and Account manager at Neteven.
Vianney Vaute
(Chief Creative Officer)Previously Digital Strategist at Visual Link, Strategic Planner at BETC Paris and Strategist at Five by Five.
Share this job
View 28 more jobs at Back Market