Senior Content Designer, Robinhood
International
$145-170k
+ Equity
Commission-free stock trading platform
Job no longer available
Commission-free stock trading platform
1001+ employees
Job no longer available
$145-170k
+ Equity
1001+ employees
Company mission
To democratize finance for all.
Role
Who you are
- Experience with internationalization is a plus
- Demonstrated experience in UX writing or content design experience
- Eagerness to shape product direction and vision from ideation to post-launch
- Experience defining, tracking, and reporting on content metrics and an ability to communicate this efficiently to the team
- Ability to adapt quickly and work independently in a fast-paced environment with shifting constraints
- Experience collaborating with designers, product managers, engineers, and user experience researchers
- Familiarity working with compliance and legal teams during the content development and approval process
- A portfolio or selection of writing samples and past work to share
What the job involves
- We are looking for Content Designers to join us on our mission to help build the most intuitive product experiences and make financial wellness accessible to everyone
- The ideal candidate is passionate about crafting product content that enables users to understand the world of finance and all it has to offer. This is an outstanding opportunity to join an award-winning growing team
- This team is responsible for evolving our product to region specific needs, cultural differences, and insights. We need an enthusiastic and innovative Content Designer to help continuously define, craft and deliver an outstanding customer experience for customers who have never used Robinhood before
- The ideal candidate has experience creating sophisticated design solutions, believes in Robinhood’s mission, and knows how to define and deliver holistic user outcomes while navigating complexity
- As a Content Designer, your ownership will be paramount in building upon the great design experiences Robinhood is known for. You'll have the opportunity to craft creative, friendly experiences that support our customers
- Partner with design, product, and research to build delightful user experiences from the ground up and shape the product roadmap
- Work with a cross-functional team to deliver new and adapted products
- Engage throughout the product development process to improve the overall experience and ensure consistency
- Create and advocate for approachable language that best communicates our mission and products externally
- Develop frameworks, guidelines, audits, and processes to help define and improve product content at Robinhood and our internationalization process
- Balance customer experience and business impact with speed and quality
- Incorporate user research into content decisions for product experiences
- Ensure high-quality content for our products in terms of simplicity, education, usability, and delightfulness
- Maintain an international style guide for use by other Content Designers and partners
- Share your work with other Content Designers and share informed opinions during weekly crits
Otta's take
Sam Franklin
CEO of Otta
For years, traditional brokers ruled the share trading realm, charging hefty fees that locked out everyday investors. Robinhood emerged as a disruptor, offering commission-free trading and opening the door to a new generation. Its innovative model thrives on premium features like increased buying power and extended trading hours, attracting a younger audience drawn to meme stocks like AMC and GameStop.
But Robinhood's not just about quick thrills. The company claims its mission lies in catering to "the unmet needs of the next generation," evidenced by its "Robinhood Retirement" launch, targeting gig-economy workers often excluded from financial planning. This commitment to accessibility aligns with its core values.
However, 2023 brought unexpected turbulence, as Robinhood became entangled in the FTX cryptocurrency exchange bankruptcy scandal when it emerged that the US Department of Justice seized hundreds of millions of dollars of the company's shares tied to FTX founder Bankman-Fried. Despite these challenges, Robinhood successfully bought back the missing stock, and its impact on democratizing finance remains undeniable.
Insights
Some candidates hear
back within 2 weeks
39% female employees
-23% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Feb 2021
$2.4bn
CONVERTIBLE
Jan 2021
$1bn
LATE VC
Total funding: $5.6bn
Company benefits
- Well-being - Premium medical, dental, and vision insurance
- Family & home life - Parental leave, personal prosperity benefits
- Comfort & care - Annual lifestyle stipend
- Office life - Catered meals and fully stocked kitchen, commuter benefits
- Growth - Education and training, community events, career mentorships
Company values
- Safety First: Robinhood is a safety-first company
- Participation is Power: At Robinhood, the rich don’t get a better deal
- Radical Customer Focus: We exist to make our customers happy
- First-Principles Thinking: We make bold bets and challenge the status quo
Company HQ
Downtown Menlo Park, Menlo Park, CA
Founders
Vlad Tenev
(Co-Founder)Studied Mathematics at Stanford University, where they met their fellow co-founder. Dropped out of a PhD to start Robinhood.
Baiju B.
(Co-Founder)Studied Mathematics and Physics at Stanford University, where they met their fellow co-founder.
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