Senior Executive Recruiting Coordinator, Klaviyo
$93-140.4k
1+ day a week in office
Intelligent marketing automation powered by customer data
Job no longer available
Intelligent marketing automation powered by customer data
1001+ employees
Job no longer available
$93-140.4k
1+ day a week in office
1001+ employees
Company mission
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Role
Who you are
- We are seeking a highly organized, tech-savvy, proactive, customer-focused professional with strong business acumen and excellent communication and relationship building skills
- 5+ years of related support experience in complex and fast-paced environments either as an EA or Recruiting Coordinator supporting Executive teams
- A high degree of professionalism with a customer service mindset and strong interpersonal skills
- Positive attitude with a 'no task too big or too small' mentality
- Excellent communication skills, strong writing/proofreading skills including grammar, punctuation, and spelling via multiple channels (phone, email, text, chat, and in-person)
- Demonstrated excellent judgment, discretion and sensitivity when dealing with high profile executives and confidential information
- Demonstrated ability to anticipate roadblocks, manage escalations, and effectively manage competing priorities
- Ability to make smart and timely decisions; understand when to take ownership of a decision and when to involve other parties
- Experience exercising discretion and confidentiality with sensitive company information
- Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround
- Experience with scheduling and scheduling software (Greenhouse, Prelude) preferred
- Ability to work flexible hours across multiple time zones, depending on the needs of the candidates and the team, and be onsite as needed to support onsite interviews
What the job involves
- Reporting to the Senior Director, Talent Acquisition, this high-visibility role will provide exceptional candidate engagement, interview scheduling, and overall coordination for Executive-level talent interviews at Klaviyo
- You will manage the entire candidate coordination lifecycle to include ensuring an excellent candidate experience, owning data and systems management, coordinating interview schedules across multiple teams & locations, making travel arrangements, and serving as an overall candidate concierge as they engage with Klaviyo during our interviewing and selection process
- Your ability to partner closely with the Executive Recruiting team, business leaders, and candidates is paramount
- Scheduling virtual and on-site interviews and coordinating with Executive Recruiters and Executive Business Partners supporting executive leaders
- Serving as an in-person liaison for Executive candidates when they visit our Global HQ in Boston
- Ensuring an excellent candidate experience through prompt follow-up, high quality coordination of all aspects of the interviewing cycle at Klaviyo, and exceptional communication with executive candidates from initial contact to start date
- Entering and tracking candidate information in our Applicant Tracking System (Greenhouse), ensuring appropriate parties have access to necessary information in a timely and complete manner
- Proactively establishing a high-quality candidate experience with a strong sense of ownership
- Coordinate and manage all travel arrangements, including flights, accommodations, and transportation, ensuring efficient and cost-effective travel plans for incoming executives
- Managing complex calendars and scheduling of internal and external meetings, utilizing various systems and tools
- Managing multiple high-priority tasks and action items and ensuring on-time delivery
- Independently solving problems in a fast-paced environment
- Managing sensitive information with a high level of confidentiality and discretion
- Develop, document, and implement standardized operating procedures (SOPs) and processes to enhance efficiency and ensure consistency across all operational activities for Executive Search
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
- Generous and flexible PTO policy
- Participation in Klaviyo ESPP
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Founders
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
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Diversity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2023 over 75% of Klaviyos participated in a Klaviyo Resource Group
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