Senior Credit Strategy Analyst, Cleo
£73.5-93.5k
1+ day a week in office
AI personal finance assistant
Job no longer available
AI personal finance assistant
201-500 employees
Job no longer available
£73.5-93.5k
1+ day a week in office
201-500 employees
Company mission
To help millions of people improve their financial health, and relate to them in a way their banks never could.
Role
Who you are
- Bachelor’s degree in Engineering, Math, Finance or other quantitative discipline; Masters degree is a plus
- 3-5 years of analytical experience, preferably in a credit risk role at a FinTech company
- Experience in designing lending products compliant with US state and federal regulations
- Experience in SQL, Python or other statistical modeling tools
- Knowledge of state of the art machine learning techniques
- Advanced Microsoft Excel skills
- Experience working on A/B testing
- Detail-oriented with exceptional organizational skills
- Ability to work in a fast-paced environment and meet aggressive deadlines
- Experience working in business intelligence tools
- Excellent written and oral communication skills
What the job involves
- We’re seeking an entrepreneurial senior credit risk analyst to help us build our next generation of credit underwriting models and strategy
- As Cleo coaches customers to improve their financial health over time, our Cleo+ subscription is helping them access the best products to take action and meet their financial goals
- From strong initial growth in its first year, we’re now expanding the Cleo+ financial product set, with a focus on consumer credit products that help users get to the next stage of financial health, while saving them money
- As we launch new credit products for our Cleo+ subscription service, you will have the opportunity to relentlessly leverage data, data science, experimentation and analytics to understand and manage credit risk and enable profitable growth of our portfolio
- You will work closely with our data science, product, engineering, and finance teams and will interact with business stakeholders across many departments
- Leverage Cleo’s proprietary data and third party data to reduce loss rates and improve customer experience
- Optimize our risk thresholds, policies and strategy to expand member access and eligibility criteria of our credit products
- Apply your expertise in quantitative analytics to understand drivers of risk and suggest strategies to mitigate them
- Build dashboards to monitor and report the performance of credit products
- Design, execute, and analyze the results of experiments across our credit product
- Leverage state of the art techniques to combat and mitigate fraud risk
- Willingness to challenge the conventional thinking and try new ideas to solve complex business problems
- Maintain a strong data driven culture within the company by interacting with diverse internal functions
Application process
- Following an initial call with one of our Talent Partners, you'll start with a 30-minute interview with our Credit Strategy Lead, digging into your background and experience in more depth
- You'll then do a two-part technical interview, comprised of 2 60-minute sessions, assessing your financial modelling and SQL skills respectively
- Finally, we'll finish off with a 45-minute interview where you can meet other members of Cleo, discussing our core values and cross-functional working
Salary benchmarks
Our take
People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.
Cleo was one of the first companies to make great use of chatbots that sit within Facebook's messenger app. This chatbot-first approach and Gen Z user base have given it strong virality. It now has millions of registered users, 99% of which are based in the US, leading to a decision to take a year break from the UK market to focus on its US Gen Z customers.
Its Series C funding will help the company to double down in the US, where it will make a significant increase in employee headcount, and enable Cleo to maintain and expand its service during an economic downturn.
Financial advice delivered via bots is a crowded space, so Cleo benefits from having a strong brand presence. It has gone for very bold, fun, Gen Z-focused messaging which helps it to stand out from competitors such as Emma, Plum, and Chip.
Kirsty
Company Specialist
Insights
Many candidates hear
back within 2 weeks
43% female employees
24% employee growth in 12 months
Company
Employee endorsements
Nice people
"Cleople are unmatched. The vibes, the energy, the friendships. I genuinely love my colleagues and have developed real-life friendships. I don't know..."
Funding (last 2 of 5 rounds)
Jun 2022
$80m
SERIES C
Dec 2020
$44m
SERIES B
Total funding: $137.5m
Company benefits
- 25 days of Annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
- 401k matching in the US and 6% employer-matched pension in the UK
- Online courses, £150 annual budget & internal training to level up your skills
- Regular socials and activities, online and in-person
- Online mental health support via Spill
- 1 month paid sabbatical after every 4 years with Cleo
- OpenAI Plus subscription
- Electric vehicle salary sacrifice scheme and cycle-to-work scheme
- Life assurance and income protection via AIG
- Medical insurance via Axa and Healthcare cash plan via Medicash
- Performance reviews every 8 months. Generous pay increases for high performers and high-growth team members. Equity top-ups for team members getting promoted
Company values
- Make it Happen
- Learn at Speed
- Bring Good Vibes
Company HQ
London, UK
Founders
Barnaby Hussey-Yeo
(CEO)Data Scientist at Wonga, one of the companies that pioneered the smart use of data for loan decisions. Joined Entrepreneur First where Cleo was formed.
People progressing
Joined Cleo straight from Makers Academy in 2018, and became Technical Lead in 2021.
Diversity & Inclusion at Cleo
Annie Jackson (Head of Talent )
- We’ve set up an internal committee of truly passionate people that are dedicated to ensuring Diversity and Inclusion is embedded in how we all operate as a team. We agree on meaningful actions, and get on with implementing them. We have three main focuses right now, which are:
- 1) Improving SocioEconomic diversity across the company
- 2) Increasing the number of women in Leadership roles
- 3) More community outreach
- Check out our 2022 Diversity and Inclusion report, here: https://web.meetcleo.com/blog/cleo-diversity-equity-and-inclusion-report-2022
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