CRM Associate/Manager, Getir

• Min. 2yrs experience with Braze (required), incl. knowledge of liquid language, content blocks, canvases and audience paths
• Experience managing teams/people (preferred)
• Analytical frame of mind, with experience in data analysis (Excel is a must, familiarity with Tablo/SQL is a plus)
• High attention to detail
• A willingness to learn, roll-up your sleeves when required, and the ability to thrive in fast-paced environments
• You are a good person first, everything else is secondary
• You are a champion of growth, and actively strive to be the best version of you, for yourself and your team
• You value diversity, and embrace ideas over hierarchy
• You aren't afraid to learn and re-learn at Getir speed
• You are an initiator, in charge of your own story and your legacy

• You will be owning all customer communications via three primary channels - email, push notifications, SMS. You’ll be expected to:
• Map and refine customer journeys based on best practices
• Develop & execute constant A/B testing to optimise conversion (e.g. messaging, subject lines)
• Build on our existing personalization initiatives & refine targeting
• Work closely with the Growth team to use CRM levers to improve customer retention & frequency (e.g. by structuring a loyalty program)
• Use insights from campaign performance data to continually optimise our communications
• Leverage insights from colleagues in other geographies
• Liaise with the Tech/Product teams to build out additional features required for targeting (e.g. custom events/attributes)
• Liaise with external CRM agencies that support us ad-

• Career/Professional Development Opportunities
• Monthly Lunch Vouchers
• Getir Order Discounts

Getir provides on-demand delivery services. The company has a real-time inventory and guarantees that customers will receive exactly what they have ordered, instead of substitutions.