Community Manager, Conde Nast

Vogue

$92-100k

Senior level
New York

Office located in One World Trade Center, NY

Conde Nast

Global media company

Open for applications

Conde Nast

Global media company

1001+ employees

B2CB2BPublishingContentCommunicationMedia

Open for applications

$92-100k

Senior level
New York

Office located in One World Trade Center, NY

1001+ employees

B2CB2BPublishingContentCommunicationMedia

Company mission

To inform in new and compelling ways, creating beautiful, visually arresting moments that offer new perspectives, and new forms of self-expression.

Role

Who you are

  • A minimum of 5+ years experience in multiplatform storytelling, including producing, developing, and programming visual content on various platforms including, digital, video, social, etc
  • Established sensibility with a deep enthusiasm for Vogue’s core content areas (fashion, culture, music, film, TV, sports, wellness, etc.)
  • Excellent track record of growing audience, partnering on creative execution, developing brand-appropriate digital content for programming and sustained critical success
  • Demonstrated experience in building a culture of trust and inclusion
  • Entrepreneurial, strategic, and holistic mindset, eagerness to learn and build, and a reputation as an innovative, adaptable, and proactive “doer” with desire to differentiate Vogue and Condé Nast from the competition
  • Proven ability to balance long-term value with near-term business goals, with the ability to manage heavy workload and prioritize appropriately
  • Knowledge of internet culture and digital video landscape (e.g. YouTube, TikTok, Instagram, FAST), the unique elements of each social platform, and what makes follower growth successful
  • Demonstrated ability to generate multiple revenue streams driven from content
  • Proven ability to proactively identify and implement effective solutions to problems and to create processes
  • Strong organizational skills and ability to prioritize and meet deadlines
  • Strong operational with tactical skills; expert level knowledge around multi-platform distribution and deep knowledge of all stages of the production and distribution process
  • Strong interpersonal communication skills (written and oral) with an emotionally intelligent communication style

What the job involves

  • We are looking for a dynamic and passionate Community Manager to join our team
  • The ideal candidate will be responsible for engaging with our app users, fostering a positive, diverse, and inclusive community - driving user engagement and retention
  • This role requires a combination of creativity, strategic thinking, and strong communication skills
  • The position will report directly to Vogue’s Global Director of Social, and will work closely with Vogue’s VP Head of Content Strategy, Creative Editorial Director, and wider Vogue editorial team
  • Act as the primary point of contact for the Vogue App community, addressing their questions, feedback, and concerns promptly
  • Create and manage a content calendar to ensure regular and relevant updates to the community
  • Monitor and respond to user reviews, comments, and feedback across various platforms
  • Collaborate with the product and development teams to address user issues and implement feedback for continuous app improvement
  • Track and analyze community engagement metrics to identify trends, insights, and areas for improvement
  • Prepare regular reports on community growth, engagement, and user sentiment
  • Identify and nurture relationships with key community influencers, advocates, and brand ambassadors
  • Proactively manage and mitigate potential conflicts or negative situations within the community
  • Develop and implement strategies for handling crises and maintaining a positive community image
  • Collaborate with marketing and PR teams to amplify user-generated content and success stories
  • Help develop and curate engaging content for the Vogue App, all social media, newsletters, and other communication channels

Our take

Condé Nast is a global media company responsible for producing print, digital, video and social brands. These include Vogue, GQ, The New Yorker, Vanity Fair, and Architectural Digest. The company now operates in over 32 markets and has ventured out with entertainment and education divisions.

With the decline in printed media, Condé Nast has held its market-leading position by recognising that it is no longer just a ‘magazine company’. Millions more consumers interact with its digital and social content over those who read the magazines. Not only does it now prioritise its digital content but to account for the collapse of print advertising, Condé Nast moved titles behind online paywalls.

Targeting future growth, Condé Nast in 2022 appointed a strategy and corporate development role to seek out new opportunities, and has placed great efforts into building its entertainment division. Recently, the company has had to lay off a number of its staff and undergo some restructuring, but it is doubtful this will have a major effect on its operations.

Kirsty headshot

Kirsty

Company Specialist

Insights

Few candidates hear
back within 2 weeks

2% employee growth in 12 months

Company

Company benefits

  • Domestic Partner Benefit Extensions
  • Free Mental Health Services
  • Assistance in Refinancing Student Loans
  • Long-term Remote Work Pilot
  • Extended Bereavement leave
  • Extended Parental Leave
  • Added Adoption Financial Support

Company values

  • Creativity
  • Passion
  • Innovation
  • Empowerment
  • Collaboration
  • Integrity

Company HQ

World Trade Center, New York, NY

Leadership

Roger Lynch

(CEO, not founder)

Previously served as President and CEO for Pandora, CEO for Sling TV, EVP of Advanced Technologies for DISH Network and EchoStar Corporation, and Chairman and CEO for Video Networks International LTD.

Salary benchmarks

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Diversity & Inclusion at Conde Nast

  • Diversity Data Collection - As we assess our diversity and inclusion policies and processes to determine where we need to focus our efforts, we have asked U.S. employees to update and provide diversity data about themselves voluntarily. We plan to use this data to strengthen our recruitment, progression and retention efforts around the globe
  • Employee Resource Groups (ERGs) - Employee Resource Groups play an important part in building an inclusive culture that celebrates our employees diversity. Currently, there are five ERGs in the U.S.: The Women’s Network, Pride (LGBTQ+), ACN (Asian American), Conexión (Hispanic/LatinX) and NOIR (Black)
  • Inclusion Training - Mandatory inclusion training program was launched in 2020 in the U.S. and has now been delivered to all of our markets around the globe
  • 2020 Global D&I Report - Our inaugural D&I Report was released last year to best capture our efforts through the first part of 2020. It will be updated with our entire year’s D&I achievements and will include many insights from our global markets

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