Director of Platform Design, ClearScore
2-3 days a week in office
Financial wellbeing marketplace
Be an early applicant
Financial wellbeing marketplace
201-500 employees
Be an early applicant
2-3 days a week in office
201-500 employees
Company mission
ClearScore's vision is to help everyone, no matter what their circumstances, achieve greater financial wellbeing. They've started this journey by giving everybody access to their credit score and report for free, forever.
Role
Who you are
- Significant experience in platform design, including leadership roles within a SaaS environment
- Strong leadership, communication, and strategic thinking, with expertise in content strategy, design systems, and user-centred research and design
- User-Centred Design (UCD): Expertise in creating designs prioritising user needs, behaviours, and experiences
- Understanding of System Architecture: Ability to design scalable, secure, and efficient user experiences and tools based on complex architectures that support integrations and capabilities
- UI/UX Design: Strong user interface (UI) and user experience (UX) design skills, ensuring intuitive and visually appealing interfaces
- Design Systems: Experience in developing and maintaining design systems that ensure consistency across products and platforms
- Communication: Strong verbal and written communication skills to articulate design concepts and strategies to both technical and non-technical general audiences, with particular attention to senior stakeholders
- Problem-Solving: Analytical thinking to identify design challenges and create effective, user-centered solutions
- Adaptability: Incorporating feedback, global cultural insights, and new technologies into design practices to meet evolving user and market needs
What the job involves
- We are looking for a Senior Head/Director of Platform Design to lead our design team and drive the strategic vision for our Internal SaaS platform
- This role will oversee design execution, team leadership, and cross-functional collaboration, ensuring our platform meets the highest quality standards, user experience, and market relevance
- This role offers a unique opportunity to shape the future of our Design Platform and have a lasting impact on the company and the industry
- As part of the Platform and Design Function leadership team, you’ll make strategic decisions about the product, lead critical initiatives, and provide peer support
- You’ll also help manage the design function and increase its influence across the business
- You’ll lead designers across multiple teams to help people worldwide turn to us when they think about a financial decision
- To make personal finance clearer, calmer and easier to understand
- It is to help people make decisions that create greater economic well-being
- Strategic Leadership: Define and execute the design vision and strategy, aligning with company goals to deliver high-quality customer success experiences (CSXX). Foster a culture of innovation within the design team/community, encouraging creative thinking and the adoption of new design methodologies and technologies
- Team Leadership: Lead, mentor, and develop the design team, fostering growth and collaboration of an engaged function. Oversee design reviews, providing constructive feedback to ensure the highest design quality/excellence level
- Design Execution: Maintain high design standards, oversee content strategy, and manage the design system for consistency and adaptability. Maintain a robust design system to ensure consistency across the product and platforms
- Cross-Functional Collaboration: Work closely with product, engineering, and marketing teams to ensure design aligns with business needs and enhances user experience
- Project Management: Oversee design projects from concept to completion, ensuring timely delivery, resource allocation, and issue resolution
- Advocacy: Promote the importance of design within the organisation and represent the company at industry events, incorporating customer feedback to improve user experience
- Innovation: Informed of industry trends, competitor activities, and emerging technologies to ensure the design team remains at the forefront of innovation
Salary benchmarks
Our take
The number of loan options for consumers has exploded in recent years, making credit assessment super important for companies offering these loans and giving Clearscore a big market to grow into
Traditionally, lenders had a more 'computer says no' approach when it came to making loan decisions. With the wealth of data now available on people, credit assessment can be made smarter
Clearscore's approach has been to add on innovative products outside of credit scoring, e.g. helping consumers understand how to improve their financial position and offering car and home insurance
Freddie
Company Specialist
Insights
Few candidates hear
back within 2 weeks
36% female employees
-6% employee growth in 12 months
Company
Employee endorsements
Challenging work
"We have a really clear mission and with that, it means everything you work on is to improve for our users and make the world of personal finance..."
Funding (last 2 of 3 rounds)
Jul 2024
$4.5m
GRANT
Jun 2021
$200m
GROWTH EQUITY VC
Total funding: $220.1m
Company benefits
- Additional day off on your birthday
- Flexible, generous and personalised maternity and paternity plans
- Company personal trainer, boxing and yoga classes
- Very flexible work hours and the ability to work from home
- In house psychotherapist, coach and financial coach
- Dog friendly office
- Pay transparency for every level across the business
- Hatch - Financial Planning support
- 25 days holiday (excl. bank holidays)
- Work from home opportunities
- Health insurance
Company values
- We deliver
- We lead
- We fight
- We are disciplined
- We are proud
- We obsess
- We fail and fix fast
- We are focused
Company HQ
Vauxhall, London, UK
Articles
Leadership
Justin
(CEO)CMO at Zapp, Vice President of Marketing at Capital One and Global Head of Marketing at Deutsche Bank. Founded ALLOW in 2010, helping people get in control of their personal information.
Dan
(Director)Currently Managing Partner at Blenheim Chalcot, the venture builder where ClearScore was started
Nigel
(Chairman)Currently Managing Partner of QED Investors. Co-founder of Capital One
Diversity & Inclusion at ClearScore
- Active Employee Representative Group discussing D&I initiatives with every team
- Mental Health support and Mental Health days available
- Mandatory Unconscious Bias training for every interviewer
- Clear goals to decrease Pay Gap communicated openly in company meetings
- Regularly check-in via anonymous feedback to ensure high Diversity & Inclusion scores in our employee experience
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