Junior Cloud Engineer, Gong

Salary not provided
AWS
Kubernetes
Python
Bash
Linux
Terraform
Sentry
Zendesk
JIRA
Datadog
Junior and Mid level
Dublin
Gong

Revenue intelligence platform

Job no longer available

Gong

Revenue intelligence platform

1001+ employees

B2BEnterpriseBusiness IntelligenceSaaSSales

Job no longer available

Salary not provided
AWS
Kubernetes
Python
Bash
Linux
Terraform
Sentry
Zendesk
JIRA
Datadog
Junior and Mid level
Dublin

1001+ employees

B2BEnterpriseBusiness IntelligenceSaaSSales

Company mission

To help companies transform their revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth.

Role

Who you are

  • Bachelor's degree in computer science or a related field, or a minimum of 2 years of relevant work experience such as: Devops, SRE, Automation and Application Monitoring
  • Knowledge and experience with AWS and other cloud computing technologies (a production environment is a plus)
  • Familiarity with at least one of the follwing:
  • Scripting and automation skills, preferably in Python and bash
  • Linux environments, Kubernetes, and relevant cloud technology stacks
  • Experience with ticketing systems and monitoring/incident management tools such as JIRA, ZenDesk, Datadog, PagerDuty, Sentry, etc
  • Exposure to Infrastructure as Code (IaC) tools like Terraform and Terragrunt
  • Familiarity with security tools (Wiz, Synopsis)
  • Ability to evaluate, troubleshoot, and prioritize applicative and cloud-related issues
  • Excellent problem-solving skills and proactive approach
  • Strong collaboration, communication, and organizational skills
  • Positive attitude, high energy, and strong work ethic
  • Self-motivated, fast learner, and able to take responsibility

What the job involves

  • Join Gong's R&D team as a Junior Cloud Engineer in a dynamic and highly technical environment
  • Actively monitor production environments, applications, and deployment pipelines for stability
  • Collaborate with key stakeholders, including R&D and security teams
  • Hold two shifts a week (mornings or evenings during work days)*, in a 24/7 Monitoring Center. During the shifts, manage incident detection and resolution
  • Perform cloud operation tasks assigned by the DevOps group when not assigned to a monitoring shift
  • Ensure application performance, uptime, and scalability
  • Operate cloud environments following company guidelines
  • Monitor CI/CD processes and address ongoing issues
  • 24/7 Monitoring Center Operates In 3 Shifts:
  • Morning: 5:00 - 13:30
  • Evening: 13:00 - 21:30
  • Night: 21:00 - 5:30- Note: In non- routine cases, you may be asked to work night shifts or during weekends and will be compensated accordingly

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Insights

Top investors

8% employee growth in 12 months

Company

Company benefits

  • Mental health support resources
  • Weekly wellness events
  • Work from home stipend
  • Generous vacation days
  • Quarterly recharge company shutdowns
  • Parental leave
  • Employee equity
  • Retirement savings
  • Commuter & parking benefits
  • Training & development programs
  • Employee resource groups
  • Mentorship opportunities

Funding (last 2 of 9 rounds)

Jun 2021

$250m

SERIES E

Aug 2020

$200m

SERIES D

Total funding: $586.1m

Our take

In the world of sales, relying on traditional methods like CRM notes for customer insights can be a time-consuming nightmare. Sales reps often spend hours sifting through data, yet crucial details get lost and decisions end up being based on guesswork. Recognizing this challenge, Gong founders saw the potential of AI to bridge the information gap.

Gong's innovative solution goes beyond simply recording customer interactions 0 it analyzes them as well. Gong identifies potential red flags and offers recommendations on the fly, helping reps navigate conversations toward successful closures.

With a proven track record and a global customer base that includes tech giants like LinkedIn, Slack, and Shopify, Gong is making its mark on the industry. The company is now focused on expanding its reach internationally and forging new partnerships, solidifying its position as a leader in AI-powered sales intelligence.

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Kirsty

Company Specialist at Welcome to the Jungle