Content Writer, Moveworks

$85-100k

+ Equity

Adobe Experience Manager
Asana
Junior and Mid level
San Francisco Bay Area

1-2 days a week in office (Mountain View, CA)

Moveworks

Enterprise-built conversational AI platform

Be an early applicant

Moveworks

Enterprise-built conversational AI platform

501-1000 employees

B2BArtificial IntelligenceEnterpriseCommunicationAutomation

Be an early applicant

$85-100k

+ Equity

Adobe Experience Manager
Asana
Junior and Mid level
San Francisco Bay Area

1-2 days a week in office (Mountain View, CA)

501-1000 employees

B2BArtificial IntelligenceEnterpriseCommunicationAutomation

Company mission

To make getting instant help at work effortless for employees.

Role

Who you are

  • 3+ years of experience in content creation, with a focus on high-volume output, preferably in B2B technology or SaaS industries
  • Exceptional storytelling abilities, with a knack for simplifying complex concepts and capturing audience interest
  • Strong writing skills with a high attention to detail, ensuring consistent adherence to established deadlines and brand guidelines
  • Proven ability to produce a large volume of content efficiently, distilling complex topics into compelling content, across various content formats, including blog posts, infographics, presentations, and video
  • Strong team player with the ability to collaborate effectively across departments and levels of seniority
  • Ability to work effectively with team members across departments, ensuring content supports the overall content strategy
  • Efficient and organized with a demonstrated ability to handle multiple tasks and maintain a consistent output of high-quality content

Desirable

  • Previous experience working with high-tech startups or mid-sized SaaS companies
  • Familiarity with emerging content creation trends and technologies
  • Experience with Adobe Experience Manager (AEM) for web production and Asana for project management

What the job involves

  • As a Content Writer at Moveworks, you’ll play a key role in creating high-quality, high-volume content that demonstrates how our AI is tranforming employee support
  • Our AI solutions are redefining how companies assist their employees, empowering them to stay productive wherever they’re working and whenever they need help
  • With recent advancements in AI technologies like ChatGPT and other LLMs accelerating our roadmap, your role will be crucial in scaling our communication and conveying the value of our products
  • In this fast-paced, collaborative environment, you’ll drive lead generation by producing compelling content across various channels
  • Producing a diverse range of content, from blog posts and guides to educational materials, aimed at informing and engaging our audience
  • Adhering to established messaging frameworks and style guides to ensure all content is consistent with our brand voice and meets quality standards
  • Working closely with team members across the organization to align content with our overall strategy and objectives
  • In an era where AI is often misunderstood, your role will be essential in simplifying complex topics and delivering valuable insights that help our audience make informed decisions
  • Your expertise will ensure that our content is not only engaging but also reflective of our brand’s voice and commitment to quality
  • Produce a wide range of content across formats to engage and inform our audience while driving lead generation
  • Craft content from end to end, ensuring that published material is polished, copy-edited, and reflective of our brand guidelines
  • Follow established messaging frameworks and style guides to maintain a cohesive brand voice and high-quality standards across all content
  • Collaborate cross-functionally with our Demand Generation, Sales, Product Marketing, Field Marketing, Web, and other teams to deliver content that supports integrated go-to-market campaigns and product launches
  • Simplify and demystify AI-related concepts, providing clear and valuable information that helps our audience make informed decisions
  • Continuously review and refine content to ensure it resonates with our target audience and accurately reflects our brand’s voice
  • Demonstrate openness and receptiveness to constructive criticism, acknowledging areas for improvement and incorporating feedback into future strategies

Our take

Moveworks provides IT service and helpdesk support through an AI-driven chatbot. Its system utilizes information about an employee, such as their role and seniority level, to deliver the correct information or carry out processes. Moveworks claims to solve 30% of IT support tickets within weeks of implementation.

In 2024, Moveworks opened a data center in Australia and its service has seen strong uptake from large enterprise-level companies, where IT teams deal with hundreds of requests at a time, helping to minimize backlog and gain back employee time. As more and more workers move from office to home or hybrid, IT support requests have boomed, opening up the opportunity for Moveworks to expand its client pool and provide solutions to help with this change.

Competitors such as Electric offer similar automated IT support services, but Moveworks has invested heavily into creating an AI system that is conversational and easy to use. Automated solutions with machine learning capabilities can also identify cost-saving opportunities. When unused software licenses are estimated to cost companies billions of dollars a year, there is money to be made by identifying and removing these avoidable costs through AI.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

97% employee growth in 12 months

Company

Funding (last 2 of 3 rounds)

Jun 2021

$200m

SERIES C

Nov 2019

$75m

SERIES B

Total funding: $305m

Company benefits

  • Fully paid medical, dental, and vision coverage with no premiums
  • Fully paid short-term disability, long-term disability, and life insurance
  • Free daily meals
  • Unlimited PTO
  • Unlimited paid sick days
  • 16 weeks of 100% paid parental leave
  • Medical, family care, and military leave
  • Competitive salary — we’re one of the best-paying companies in the Bay Area
  • 401(k) with matching
  • Equity and stock options
  • Commuter and parking benefits

Company HQ

Mountain View, CA

Leadership

After an MA at Stanford, Bhavin worked as a Director at LeapFrog Enterprises before co-founding Gazillion after 5 years in 2005. They left their CEO role at Refresh to co-found Moveworks in June 2016.

Vaibhav started their career as a Stanford University Research Scientist before working for Aster Data as a Software Engineer. Having started ClearStory Data in 2011, they co-founded Moveworks in 2016.

Varun Singh

(President)

Varun worked for half a decade as SVP of Product at Sefaira before spending 2 years as Lead Product Manager at Facebook. They left in 2016 to co-found Moveworks.

Jiang Chen

(CTO of AI)

Jiang took a PhD at Yale in Computer Science before working as a Columbia Research Scientist and spending 7 years at Yahoo! and Google. After a year at Airbnb, they co-founded Moveworks.

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