Lead Product Designer, Metaplane
+ Equity
More information about location
Data incident detection & analysis tool
Open for applications
Data incident detection & analysis tool
21-100 employees
Open for applications
+ Equity
More information about location
21-100 employees
Company mission
To save engineering time and increases trust by letting data teams know when things break, what went wrong, and how to fix it — before an executive messages them about a broken dashboard.
Role
Who you are
- If you’re excited to lead design at a fast-growing Series A startup, including the opportunity to eventually build a team, we’d love to hear from you
- You have 5+ years of experience in product design, interaction design, UX design, and information architecture for SaaS products geared toward technical users
- You love working closely with engineers to build amazing products, and understand when a quick fix to unblock the team vs a deep dive on a gnarly problem is needed
- You excel at listening to customers and driving product direction based on their needs
- You can balance moving quickly and unblocking engineers with longer term, strategic design decisions
- You’re methodical and organized, and thrive in a role with a lot of variety in the day-to-day work
Desirable
- Have experience designing for monitoring/observability platforms or tools used by data teams
- Have worked in a startup environment
- Have a strong portfolio showcasing your ability to solve complex user problems through design
What the job involves
- As a Lead Product Designer at Metaplane, you’ll own the design process and strategy for the entire Metaplane platform
- You’ll work with our customers to deeply understand the challenges that cause them to fight fires on a daily basis
- Then you’ll collaborate with our co-founder and engineering team to research, scope, and design workflows that solve these problems
- In doing so, you’ll help data teams preserve trust in the data that powers their entire business
- The primary focus of this role will be designing interfaces and workflows that help data teams monitor what is most important across their data platform, visualize the behavior of their data over time, make sense of the dependencies between their data systems, and automate identifying and fixing data incidents
- You’ll ensure we can ship software that transforms the way data engineers do their jobs every week
- A day in the life:
- 9:30 AM - Conduct a user interview with a data engineer to gather feedback on a flow that helps data engineers roll out monitors with less manual effort
- 10:30 AM - Collaborate with the engineering team to prioritize what features we should focus on for a new integration
- 11:30 PM - Strategize with the Head of Product about the product roadmap based on product usage data and customer feedback
- 12:00 PM - Present mockups for a better onboarding flow at Metaplane’s All-Hands meeting
- 1:30 PM - Heads-down design time
- 3:30 PM - Problem-solve with an engineer about a technical constraint that popped up in a feature they’re working on
- 4:00 PM - Chat with the customer success team to identify pain points and potential design solutions based on their recent conversations with users
Our take
The amount of data the companies process - and the number of tools available to handle it - has increased exponentially in recent years. While platforms exist to monitor the performance of data software, not much exists to monitor the data itself, leading to data used in business critical applications sometimes becoming unreliable and requiring time-consuming and expensive QA.
Metaplane positions itself as a "DataDog for data", targeting quality issues by using anomaly detection models to find issues in a customer's data stack in real time, including the data warehouses which the data comes from. This allows data teams to swiftly locate and triage issues, before erroneous data hits a dashboard. While there is a growing roster of competitors entering the observability space, including Cribl, Monte Carlo and Manta, Metaplane seeks to stand out with its focus on product data, where its proprietary algorithms outshine Meta's Prophet library used by most competitors.
Metaplane has amassed a solid customer base of over 140 companies including Imperfect Foods, Appcues and Reforge. It closed a Series A funding round in 2024 off of its successes so far. This investment is going towards the development of its AI-powered observability platform. In the longer term, it will move into other business areas beyond product. As companies continue to grapple with the reliability of their data, Metaplane is well-placed to build a significant business in this sector.
Freddie
Company Specialist
Insights
Few candidates hear
back within 2 weeks
Company
Funding (2 rounds)
Mar 2024
$13.8m
SERIES A
Jan 2023
$8.4m
SEED
Total funding: $22.2m
Company benefits
- Take a minimum of 4 weeks of vacation every year. Plus, enjoy 13 public holidays and 6 paid sick days
- Rest easy knowing your health, dental, and vision is fully covered. Plus, spend $200.month to boost your physical and mental well-being
- Work where you’re most productive, whether that’s at home or your local WeWork. Either way, we cover up to $300/month
- Get a new laptop that’s built to meet your needs. Plus, enjoy $1,000 towards your home office setup during your first 90 days on the job
- Invest up to $2,500/year in professional development and career growth. From coursework to conferences, we’ve got you covered
- Enjoy 12 weeks of paid parental leave, regardless of how you became a parent. Your job will be waiting for you when you get back
- Meet, collaborate, and bond with your colleagues in person twice per year at biannual onsites all over the world
- Want to spend your stipends another way? Go for it! You know what you need better than we do
Company HQ
Government Center, Boston, MA
Articles
Leadership
Kevin Hu
(CEO)Was previously a Doctoral Candidate at the Massachusetts Institute of Technology, and also holds a Masters degree in visualization, contextualization, and mapping subjective experience.
Guru Mahendran
(Engineering Lead)Before co-founding Metaplane was an Engineer with Appcues and MIT Media Lab. Prior to that, co-founded Chime which was later acquired by HubSpot.
Peter Casinelli
(Product & Engineering Lead)Was a Software Engineer for Appcues,GetHuman and Hubspot.
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