Website Project Manager, Aircall

$120-140k

+ Equity.

AWS
Google Analytics
Salesforce
Next.js
Marketo
JIRA
Chili Piper
Aircall
Senior level
New York
Aircall

Cloud-based call centre and phone system

Open for applications

Aircall

Cloud-based call centre and phone system

501-1000 employees

B2BProductivitySaaSMobileTelecommunications

Open for applications

$120-140k

+ Equity.

AWS
Google Analytics
Salesforce
Next.js
Marketo
JIRA
Chili Piper
Aircall
Senior level
New York

501-1000 employees

B2BProductivitySaaSMobileTelecommunications

Company mission

To empower every professional to have rich conversations, so they can focus on closing deals and delighting customers.

Role

Who you are

  • Strong project management skills with the ability to manage multiple priorities and timelines
  • 5+ years of experience in website development and technology
  • Experience working with a headless CMS is mandatory
  • Familiarity with SEO, web tagging, and analytics scripts such as Google Analytics and Google Tag Manager
  • Good knowledge of web standards, GDPR requirements and UX/UI
  • Previous experience with Next.js, GitLab, Vercel, or hosting technologies like AWS is a plus
  • Knowledge of tools such as Storyblok, Chili Piper, Salesforce, and Marketo is a plus
  • Understanding of web tagging, analytics, and the ability to manage multi-language sites
  • A keen eye for detail, ensuring high standards of UX/UI across all website projects
  • Excellent communication and interpersonal skills, with the ability to bridge the gap between technical and non-technical teams

What the job involves

  • As the Website Project Manager at Aircall, you will be the crucial link between our marketing and engineering teams, ensuring the seamless development and maintenance of the Aircall website
  • You’ll collaborate closely with various internal teams—including Brand & Content, Demand Generation, Marketing Operations, GTM Enablement, and more—to deliver top-tier web projects
  • Act as the primary liaison between marketing and engineering teams for all website-related projects
  • Manage content, design and translations and use Storyblok to create/update pages
  • Oversee and prioritize the website project roadmap, managing multiple projects simultaneously using Scrum and Sprint methodologies
  • Own and manage website-related Jira requests, ensuring timely and effective resolution
  • Ensure pixel-perfect implementation of website designs, focusing on exceptional UX/UI
  • Enable regional marketing teams by granting access to update blog content in Storyblok
  • Serve as the main internal technical point of contact for all website-related topics, collaborating with teams such as Marketing, SEO & Content, Operations, IT, Fraud, Security, and Sales Ops
  • Provide support for all teams having access to Storyblok

Our take

Call centres have been a mainstay of sales teams for decades, with the human touch delivering an impression conversion rate of about 30% for inbound calls. However analogue call centres are physical infrastructure-heavy and unable to take advantage of the flexibility afforded by remote and hybrid ways of work. Aircall exists to change that, providing a cloud-based call centre infrastructure that allows sales teams to work from their home offices.

Aircall isn't the only company in this space, and it faces heavy competition from Cloudtalk, another cloud-based call centre solution. However Aircall stands out in the market by its use of open APIs and webhooks, making integration with existing productivity and helpdesk tools much easier, and its superior call quality. Aircall has developed a significant customer base with these strengths, with over 15,000 companies using its platform.

The company has raised significant funding in recent years, highlighting the confidence investors have in their offering. With a rapidly expanding presence in the US, European, UK and Australian markets and recent refresher leadership hires, Aircall could soon be a widely recognised international player in the telephone software industry.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

0% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Jun 2021

$120m

SERIES D

May 2020

$65m

SERIES C

Total funding: $225.6m

Company benefits

  • Food Allowance
  • Snacks & Drinks
  • Medical Insurance
  • Flexible remote policy
  • Retirement Savings Plan
  • Outings & Events
  • Fitness Fund
  • Commuter Benefits
  • Referral Bonus

Company values

  • Dare to be bold - We’re risk takers. Trying, succeeding, failing — and trying again — are essential to who we are as a team and company. Large actions lead to big success
  • Thrive together - We learn from each other and grow from it. Our common journey is how we grow together and innovate.
  • Trust & Commit - We trust each other and commit to our mutual success. We earn trust from our commitment.
  • Excellence - We’re aiming high, and we know it. Even the smallest details are important to us. We only want the best for each other and our customers.

Leadership

Ex Investment Banker & Entrepreneur. Studied Finance at ESCP Business School and co-founded Aircall in 2014.

Pierre-Baptiste Béchu

(VP of Communications Platform)

Holds a Master of Engineering from Ecole Centrale de Lyon and a Master's degree in industrial and organizational psychology from Université Lumière Lyon 2. Previously co-founded ClickJob.fr, where they served as CTO.

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