Technical Product Manager, Mastercard
Threat Protection
More information about location
Global payments technology company
Open for applications
Global payments technology company
1001+ employees
Open for applications
More information about location
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- We are open minded about your background; we are more interested in someone with relevant technical understanding rather than product management experience
- Nevertheless, you still need to think through problems from a customer perspective and having some experience in the DDOS/WAF/networking space would be helpful
- You should have a strong understanding of how the internet works (including all layers of the OSI model) and comfortable talking about mainstream internet technologies and standards including DNS, HTTP, TLS, TCP / UDP, BGP
- Bonus points if you’ve read and appreciated RFCs
- A broad grasp of internet security solutions and general cyber security best practices. Demonstrable interest in security and internet technologies
- Excellent written and verbal communicator, comfortable communicating with technical and non-technical stakeholders
What the job involves
- Mastercard Threat Protection is a suite of Platform as a Service cyber security products providing:
- DDOS mitigation
- Web Application Firewall
- Bot protection
- API protection
- Mastercard Threat Protection combines unique threat intelligence with cutting edge machine learning techniques to provide market-leading security solutions
- Our team operates high-capacity, high-availability infrastructure from data centers globally
- The product provides mission-critical cyber security for businesses of all sizes, mitigating the largest and most complicated DDOS and application layer attacks
- The solution offers multiple onboarding methods:
- Layer 4 TCP / UDP proxy providing packet inspection and DDOS mitigation for all ports and protocols
- Layer 7 / HTTP(S) reverse proxy for full HTTP inspection, providing application layer rate limiting, Web Application Firewall, bot protection and other application layer protections
- A BGP routed service, which allows traffic to be routed via either the Layer 4 or Layer 7 proxies
- We are seeking a Product Manager to join our dynamic team, helping shape the future evolution of Threat Protection and related products
- You will work with colleagues around the world to help Mastercard position Threat Protection as a market-leading cybersecurity product
- Work with Product Management colleagues to evolve and execute the product strategy
- Collaborate with relevant stakeholders to prioritise the roadmap and ensure tasks are accurately defined, tracked, and executed
- Regularly collaborate with delivery teams (including engineering, UX, architecture and program management), helping drive an effective product development lifecycle
- Writing, contributing to or overseeing a range of written materials such as Product Requirements Documents (PRDs), customer support articles, release notes, etc
- Collaborate with Engineering / Platform Operations to ensure the platform operates to market-leading resiliency and quality standards. Customers depend on the service operating effectively 24/7/365
- Oversees relevant product documentation, both internal and external facing. Collaborate with the support team and technical writers to produce and update customer support documentation
- Meeting with existing and prospective customers to understand their requirements and challenges, contributing to the roadmap
- Carry out market research and competitive analyses to help shape product strategy
- Collaborate with engineering, customer support and customer success teams to deal appropriately with service incidents, customer escalations and feature requests
- Enable the sales, solutions engineering and marketing teams by producing appropriate materials and trainings. Support the technical aspects of RFP responses when necessary
Salary benchmarks
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist
Insights
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
- Pension plan
- 25 days holiday (excl. bank holidays)
Company values
- Trust - integrity, respect, openness
- Agility - urgency and value through innovation
- Partnership - working as one team for the benefit of all
- Initiative - taking bold and thoughtful actions
Company HQ
Purchase, Harrison, NY
Articles
Leadership
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
People progressing
Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.
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