Sales Operations Analyst, Gusto

• 6+ years of strategy, ops, or analytical experience; ideally 3+ in sales or business operations. Experience at a fast-paced technology company is preferred
• Strong yet empathetic business partner; experience collaborating with and advising sales leaders
• First principles thinker who analyzes and presents data effectively to drive insights and decision-making
• True passion for sales: you creatively find ways to make sales teams more productive
• Deep experience with typical sales-stack technologies and analytical tools (e.g., SFDC, Tableau, or similar)
• You are a self-starter and fast learner; no one tells you where to find the answers
• Hyper-organized with strong attention to detail; effective stakeholder and project management is the bare minimum and is part of your secret sauce
• Executive written and verbal communication

• We’re looking for a Sales Operations professional to partner with Gusto Partnership sales leaders
• The Gusto Partnership team creates and nurtures partner relationships to augment and extend Gusto’s product offerings while fostering mutually beneficial lead-generation programs
• As a key contributor to our sales team, you will play a critical role in developing the go-to-market capabilities for our high-growth sales team
• This role provides a unique opportunity in that you will support and help shape a rapidly growing and strategically important segment of our business
• Candidates should align with our company values, be highly self-motivated to drive results, and have an insatiable desire to learn to solve the business problems they face
• Day-to-day support of sales program: Provide day-to-day support to our Sales leadership, including ad hoc decision-making support, reporting and analyses, cross-functional collaboration, and one-off projects while navigating a nuanced channel sales motion
• Process design and improvement: Identify, draft, and implement process and tool improvements that lead to business objectives: higher conversion rates, sales efficiency, better Gustie user experience, and better customer experience
• Sales Productivity & Enablement: Develop pipeline management best practices, and metrics/analytics to enable sales productivity. Translate pain points into comprehensive business requirements and projects
• Revenue Analytics: Partner with our other RevOps team members, Finance team, and Marketing team to develop sales metrics, operational reporting, and forecasts
• Cross-Functional Partnerships: Partner effectively with Sales leadership, Finance & Business Operations, Marketing, and Product teams

• Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
• Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
• Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
• If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
• Celebrate 5 or 10 years at Gusto and take a month off to recharge
• Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries

Total funding: $706.1m

For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.