Technical Program Manager, Khan Academy

Khanmigo Core Platform

$137.9-206.8k

Salary applicable to US applicants only, for Canadian applicants the range is $172,339 - $258,509 CAN

JIRA
Confluence
Slack
Senior level
Remote in Canada, US
San Francisco Bay Area
Khan Academy

Nonprofit online education platform

Open for applications

Khan Academy

Nonprofit online education platform

1001+ employees

B2CEducationLearningCharity

Open for applications

$137.9-206.8k

Salary applicable to US applicants only, for Canadian applicants the range is $172,339 - $258,509 CAN

JIRA
Confluence
Slack
Senior level
Remote in Canada, US
San Francisco Bay Area

1001+ employees

B2CEducationLearningCharity

Company mission

Khan Academy's mission is to provide a free, world‑class education for anyone, anywhere.

Role

Who you are

  • 5+ years of Program Engineering or Product Management experience where you have successfully managed big data-focused programs (or multiple projects) from inception to execution
  • Experience building software for a number of years writing code day-to-day. While you won’t be coding day-to-day, it’s important that you have a technical background, as this role entails building a cutting edge AI Platform. Experience in AI/ML preferred, but not required
  • Proficient in program/project management tools (e.g. Gantt charts, spreadsheets, JIRA, Confluence, presentations, etc.); comfortable collaborating in an online/cloud-based environment (e.g. Google Apps, Slack, etc.)
  • The ability to think creatively and use data to solve ambiguous and complex problems
  • Excellent interpersonal and communication skills to build relationships and influence across multiple levels of the organization comprised of technical and non-technical individuals
  • Excellent organization skills, acute attention to detail, ability to balance multiple tasks in an ever-changing environment

What the job involves

  • As the Technical Program Manager for Khanmigo Core Platform, you will be responsible for coordinating and balancing the priorities of internal "customer stakeholder" teams who are building Khanmigo experiences, partnering with Engineering and Product Management on aligning the roadmap
  • Your efforts will streamline our processes and ensure our teams are aligned and productive, which will enable us to build the best products to serve our mission
  • Coordinate with internal “customer stakeholder” teams, such as Tutor Platform, Literacy, Teacher Experience, to understand their needs and balance their priorities
  • Manage platform capabilities, including text to speech and vision
  • Oversee developer frameworks, such as our Evaluations Component library being built
  • Provide necessary tools for prompt engineers' workflows
  • Coordinate internal upgrades, aligning different teams onto the latest models
  • Ensure that evaluation test cases for every activity across teams are met
  • Collaborate with internal dependency teams like Data Infra to ensure our Evaluations Component data fits the shape expected by the Data Infra team for tools like Langfuse
  • Manage coordination for Khanmigo-as-a-Service partners for 3rd party customers leveraging the Khanmigo Platform

Our take

Khan Academy is a non-profit that provides free online education materials, including teacher tools, instruction videos, and practice exercises to support users of all ages. It has over 10 million users a month and covers subjects all the way up to college level.

With nearly a quarter of American adults unable to use mathematics in daily life, Khan Academy’s interactive quizzes, instructional videos, and teacher tools are timely. Khan Academy started life as a series of educational YouTube videos, before building a full-scale platform after receiving an influx of donations from Silicon Valley philanthropists. This background has led it to embrace rather than reject the educational possibilities of new tech such as AI, with the founder regarding traditional institution's banning of tools like ChatGPT as a mistake.

The company offers its tools completely for free, instead relying on donations and volunteers. A key focus is tackling wealth inequality in education. A partnership with the College Board (who produce entrance examinations for higher education) has made access to SAT test prep materials free for millions. 2024 saw a partnership with Microsoft for Khan Academy's Khanmigo product, now free to use for Microsoft customers.

Steph headshot

Steph

Company Specialist

Insights

Led by a woman

Some candidates hear
back within 2 weeks

23% employee growth in 12 months

Company

Funding (last 2 of 5 rounds)

Jul 2020

$3m

GRANT

Oct 2017

$3m

GRANT

Total funding: $16.2m

Company benefits

  • Flexible spending account (FSA)
  • Dental insurance
  • Optical insurance
  • Life insurance
  • Performance bonus
  • 401K plan
  • Family medical leave
  • Diversity program
  • Pet friendly workplace
  • Work from home opportunities
  • Health insurance
  • Affinity groups where Parents, Black, Hispanic/Latino, Women and Gender Minorities, and LGBTQIA+ identified folks come together

Company values

  • Live and breathe learners - We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners
  • Take a stand - As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.
  • Work responsibly and sustainably - We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.
  • Embrace diverse perspectives - We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team
  • Deliver wow - We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things - each of which aligns to our ambitious vision - so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.
  • Cultivate learning mindset - We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals
  • Bring out the joy - We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors

Company HQ

Mountain View, CA

Leadership

Holds a BA and MArch in Architecture from Stanford and Harvard University. They also have an MBA from Stanford Graduate School of Business, and formerly co-founded Duck Duck Moose, a mobile educational platform for children.

Salman Khan

(Executive Director)

They graduated from Harvard Business School and have previously worked in Finance.

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