Product Management Lead, DoorDash

DashPass Benefits & Awareness

$230.7-346.1k

+ Equity grants

Expert level
New York
San Francisco Bay Area
DoorDash

Local food delivery platform

Job no longer available

DoorDash

Local food delivery platform

1001+ employees

B2CB2BMarketplaceFoodConsumer GoodsDeliveryeCommerce

Job no longer available

$230.7-346.1k

+ Equity grants

Expert level
New York
San Francisco Bay Area

1001+ employees

B2CB2BMarketplaceFoodConsumer GoodsDeliveryeCommerce

Company mission

To empower local economies by connecting food lovers with great local restaurants

Role

Who you are

  • 10+ years of experience driving consumer product at scale
  • World-class understanding of consumer product and how fundamentals drive business success
  • Highly effective written & spoken communication skills at the team and executive level
  • Experience building & shipping consumer UX systems in a cross-team environment
  • Excellent collaboration & leadership ability across multiple functions and organizational boundaries
  • Proven ability to execute rapidly and bring at-risk projects back on track
  • Excellent ability to dive into quantitative & qualitative data & bring crisp insights & fresh questions
  • High operational efficiency and ability to manage multiple different programs with low context-switching costs

Desirable

  • Have 2+ years of experience leading a consumer subscription program
  • Have 2+ years of experience in online delivery
  • Relish the opportunity to bring software innovation to an operations-focused business
  • Deeply understand mobile client & software architecture

What the job involves

  • This role will own what benefits DashPass offers - and how the world understands the program
  • Today, DashPass has built a strong membership base with a $0 delivery fee, but we need to continue innovating
  • A core focus is defining the next series of world-class benefits offered with the program - built within our team and also broadly across the company
  • This role also includes building highly-visible surfaces that represent DashPass and its benefits, ensuring the brand works consistently and meaningfully inside the app, and working with marketing & other teams to drive brand awareness programs in all forms of media
  • This role is heavily hands-on - with multiple key projects that will require individual contributor work. Being a T-shaped leader and able to scale all the way down to the details as well as succinctly describe the progress & vision to executives is critical
  • There will be a small PM team in this space and over time this role would ideally progress to management of that team

Otta's take

Theo Margolius headshot

Theo Margolius

COO of Otta

DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.

To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.

However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.

Insights

Top investors

Some candidates hear
back within 2 weeks

13% employee growth in 12 months

Company

Funding (last 2 of 11 rounds)

Jun 2020

$400m

SERIES H

Nov 2019

$100m

SERIES G

Total funding: $2.5bn

Company benefits

  • Company stock options
  • Work from home stipend
  • Unlimited paid time off policy
  • Work from home opportunities
  • Health insurance

Company values

  • We are doers
  • We are learners
  • We are leaders
  • We are one team

Company HQ

Mid-Market, San Francisco, CA

Founders

Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.

Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.

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