• You’re curious about and enjoy reading and writing code in any of the following languages: Python, JavaScript, Java, Kotlin, Ruby, Swift
• You’ll use your technical knowledge of API’s to learn the Stream products and services
• You will use your technical communication skills to help our customers understand problems and point them in the right direction
• Being organized and motivated is key to this role. You’ll be expected to manage your own time effectively to contribute to projects and initiatives in various departments
• As our customer communication and internal correspondence are in English, you’ll be required to be fluent in English and have excellent written language skills
• The ideal candidate for this position is predisposed to enjoy helping people with their challenges and enjoys multi-tasking
• You’ll enjoy seeking out answers but also know it’s best to seek help from more experienced developers

Desirable

• Stream is looking to expand the Integration Support department. In this position, you’ll enjoy learning about our Chat and Feeds and the code behind them, as well as helping our customers make the most out of our products and services
• This position offers excellent growth potential, and the opportunity to take ownership of a role in an exciting marketplace. This role is available in a hybrid capacity for candidates local to the Boulder/Denver region
• You’ll work directly with sales teams, customers, and marketing as a technical reference and you’ll often be the first point of contact for our customers
• Primary Responsibilities
• Help our customers on our technical support platform
• Assist the sales team as a technical resource
• Be the first point of contact for our Enterprise customers in our elevated support channels
• Secondary Responsibilities
• Continue to build our community support platform by providing assistance and writing short technical articles on best practices
• Work on improvements and optimizations to our documentation
• Seek feedback from customers to determine key growth areas
• Assist the development team in managing new feature requests and bug reports

• To apply, please submit your resume and a cover letter highlighting your relevant experience and why you are interested in this role