Director of Risk Management, Mastercard
Technology & Operations
Office located in Angel Lane, London
Global payments technology company
Open for applications
Global payments technology company
1001+ employees
Open for applications
Office located in Angel Lane, London
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Significant experience in technology and operations functions
- Able to lead and direct others in order to meet a team or collaborative goal
- Enthusiastic about operational and technology risks including tracking industry trends
- Character is values lead and intrinsically of a sufficient quality to maintain a professional relationship across the business
- Consistently display positive, professional and approachable behaviours – displaying the company behaviours
- Confident briefing to senior, executive and board level audiences
- Excellent communication skills - uses all relevant channels and resources to communicate effectively and proactively
- Able to work with no supervision, appropriate skill set to support remediation effort
- Team working – ability to build and maintain effective working relationships with a wide range of people. Work co-operatively with others as part of a team
- Organisation and detailed planning ability is essential. Demonstrate strong disciplines with regard to accuracy and quality of output
What the job involves
- Support business owners to identify and monitor all material risks and associated action plans
- Independent assessment of the effectiveness of the control environment and application of the risk framework
- Bespoke support to the Chief Risk Officer & Risk Management function as required by governance protocols
- Working in the second line of defence, partner with the first line to develop balanced risk-taking within the organisation by promoting positive behaviours and a culture of openness
- Represent Risk Operations, with a focus on Operations and Technology risks at appropriate meetings and deputise for the VP Risk Management where required
- Provide risk briefings to the CRO ensuring risks, issues and appetite breaches are monitored and escalated thoughtfully
- Liaise with and support the Operations and Technology risk and control owners to resolve any questions, queries and problems relating to requirements within Vocalink Risk policies and processes
- Lead cross-functional initiatives to deliver on risk goals, policies and processes
- Drive preparations for risk governance meetings including reviewing and/or providing all relevant documentation and analysis
- Advise on Operations and Technology risk management strategies, partnering with Operations and Technology teams to ensure compliance with risk management requirements
- Provide close support to regulatory governance requests, programmes and policies
- Active Risk Management helps Vocalink to achieve its strategy in making payments safer, smarter and simpler and manage its business safely and sustainably
- The role is important to help Vocalink maintain compliance with the requirements of being part of the UK’s Critical National Infrastructure (CNI)
- In accordance with the Vocalink Risk Management Framework (aligned to the Mastercard Enterprise Risk Management (ERM) policy) the overarching elements of the role will be to assist Vocalink colleagues to:
- Manage risk in a consistent, joined up manner and approach across Vocalink, with the 1st Line of Defence owning risks, the 2nd Line of Defence setting the standards of risk management and providing the review and challenge over those standards, and the 3rd Line of Defence providing the independent assurance of management of risk
- Have a strong, continually developing risk culture, where managing risk is simply part of how we work
- Be aware of Vocalink’s risks, self-identify the most material risks, review and assess the inherent and residual risks, biggest risk exposures, the third-party risks and any concentration of risk, to enable Vocalink to make better decisions as a result
- Have sufficient controls in place to manage Vocalink’s business safely, sustainably and within appetite
- Look forward and undertake horizon scanning to anticipate threats and risks ahead, and undertake scenario analysis to assess and address the what if/high severity plausible scenarios
- Be joined up as a business, collaborate across the business and continually improve our management of risk all across the business
- Identify, map and set Vocalink’s impact tolerances for Vocalink’s Important Business Services, which are the services that, if not delivered for a period of time cause VLL’s customers intolerable harm
- Understand and comply with relevant legal and regulatory requirements applicable to Vocalink
Salary benchmarks
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist
Insights
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
- Pension plan
- 25 days holiday (excl. bank holidays)
Company values
- Trust - integrity, respect, openness
- Agility - urgency and value through innovation
- Partnership - working as one team for the benefit of all
- Initiative - taking bold and thoughtful actions
Company HQ
Purchase, Harrison, NY
Articles
Leadership
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
People progressing
Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.
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