Staff Software Engineer, Pager

$150-212k

Salary applicable for candidates based in Colorado, Nevada, New York, and Washington DC, and may vary on further locations

React
AWS
Docker
Kubernetes
TypeScript
GCP
Next.js
Senior and Expert level
Remote in US
Pager

Virtual healthcare platform

Open for applications

Pager

Virtual healthcare platform

101-200 employees

HealthcareB2CPersonal healthSaaSWellbeing

Open for applications

$150-212k

Salary applicable for candidates based in Colorado, Nevada, New York, and Washington DC, and may vary on further locations

React
AWS
Docker
Kubernetes
TypeScript
GCP
Next.js
Senior and Expert level
Remote in US

101-200 employees

HealthcareB2CPersonal healthSaaSWellbeing

Company mission

To transform the way that consumers interact with their healthcare.

Role

Who you are

  • 7+ years of experience in designing, building, and deploying large, scalable distributed systems and microservices architectures
  • System Design & Architecture: Proven ability to lead the design and architecture of complex systems, ensuring scalability and performance
  • Technical Leadership: Ability to provide technical leadership and mentorship to engineering teams, particularly senior engineers, promoting best practices and high coding standards
  • Cross-functional Collaboration: Strong capability to work closely with product managers, designers, and other engineering team leaders to define technical requirements and ensure alignment with business goals
  • Strong understanding of relational databases, including query optimization and data modeling principles
  • Excellent communication: Excellent written and verbal communication skills, capable of articulating complex technical concepts to both technical and non-technical audiences
  • Independence and Curiosity: Highly independent and curious, demonstrating efficiency in utilizing available resources and thinking creatively to find solutions
  • Expertise in at least one framework, such as TypeScript, Next.js, Nest, or React
  • Practical experience with cloud platforms like AWS or GCP, including containerization technologies like Docker and Kubernetes
  • Experience in developing infrastructure as code to deploy software applications, cloud services, front-end and back-end services, databases, and ci/cd pipelines
  • Schedule Flexibility: Ability to work on-call rotation as incident escalation SME on weekend and holiday hours, at a cadence around once every 2-3 months

What the job involves

  • Pager Health is seeking a Staff Engineer who excels in understanding business goals through insightful questioning
  • This role involves designing sophisticated healthcare applications, mentoring senior engineers, and collaborating closely with Product and Design teams
  • Your work will be crucial in delivering cutting-edge healthcare applications that enhance the digital experience for patients and streamline collaboration and integration for enterprise users within the healthcare system
  • System Design & Architecture: Lead the design and architecture of complex systems, ensuring scalability and performance. You will play a key role in shaping the future of our next gen products in health and wellbeing, delivering new and innovative experiences to our growing customer base
  • Technical Leadership: Provide technical leadership and mentorship to the engineering team, especially to senior engineers, promoting best practices and high coding standards
  • Code Development: Write, review, and maintain code in a variety of languages and frameworks, such as TypeScript, Next.js, Nest, React, ensuring high quality and adherence to company standards
  • Cross-functional Collaboration: Work closely with product managers, designers, and other engineering team leaders to define technical requirements for complex, multi-projects and ensure alignment with business goals
  • Project Management: Manage and prioritize multiple projects and tasks, ensuring timely delivery of high-quality software
  • Engage in all stages of the software development lifecycle, from project planning, design, to coding, testing, deployment, and production monitoring
  • Problem Solving: Identify and resolve complex technical issues, often involving debugging, performance tuning, and optimizing code in order to minimize customer disruption and enhance overall system performance
  • Continuous Improvement: Advocate for and implement continuous improvement processes within the team, including code reviews, automated testing, internal tooling, and CI/CD practices
  • Provide a vision for improving developer experience, simplifying the complexity of systems, and removing tech debt
  • Infrastructure Management: Lead the full stack product engineering team to own the development and maintenance of the infrastructure required to support software applications, including cloud services in GCP, front-end and back-end services, databases, and deployment pipelines
  • Agile Methodologies: Actively participate in Agile development processes, including refinement of the team’s Product Backlog, estimating work and other Agile ceremonies
  • As a strategic voice to the team, provide active input on how to streamline software development processes in order to improve developer velocity and decrease engineering overhead
  • Innovation & Research: Stay current with industry trends and emerging technologies, fostering a culture of learning innovation within the team and company

Our take

Pager is a virtual care platform that delivers a raft of different services to healthcare clients. The app enables patients to schedule appointments and gain access to carers and medics, while delivering tele-medicine, after-care follow-up, and a range of other options.

Reflecting the huge growth in telehealth, the app has already become popular since being rebranded as Pager in 2014. The company has entered into numerous partnerships with existing healthcare providers, for example inking a deal with Horizon Healthcare Services in September 2017.

Private finance has been interested in Pager on a regular basis, with a Series C of $50 million having been secured in September 2021, in a round led by Health Catalyst Capital.

Competition is fierce in the telehealth market, with the niche expected to be worth $191.7 billion by 2025. Pager therefore already has significant competition in this space, with the likes of NextGen Healthcare EHR, RevenueWell, SimplePractice and OnCall Health offering alternative solutions.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

13% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Aug 2022

$6.1m

LATE VC

Sep 2021

$50m

SERIES C

Total funding: $113.5m

Company benefits

  • Comprehensive health benefits
  • Monthly wellness stipend
  • Membership for meditation and wellness app (mental health)
  • Generous paid time off (PTO, holidays, and Pager wellness days)
  • Professional development stipend
  • Cell phone reimbursement
  • And more!

Company values

  • Brave leaders - Courage to take action, lead by example and be responsible through communication, respect and integrity
  • Have heart - Believing in our purpose to transform healthcare and practicing how to better serve our patients, our customers and each other
  • Work with grit - Demonstrating the confidence, will and perseverance to overcome challenges, offer solutions to problems, and get things done
  • Always thinking - Creating the mindspace for wisdom and perspective to make the right decisions, and setting up for success through thoughtful planning and preparation
  • Results driven - Following through on commitments with an uncompromising dedication to excellence

Company HQ

Midtown South, New York, NY

Leadership

Gaspard de Dreuzy

(Co-Founder)

Previously Strategic Advisor at Warner Music Group for 2 years and Executive Producer at Atari also for 2 years. He has founded multiple companies in the past such as Minded, Kapitall, Polygon Studio and Voyager.

Philip Eytan

(Director)

Previously Vice President at Cerberus Capital Management for 5 years and Former Director & Founding Investor at Socure for 2 years.

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