Account Manager, kea
$90-110k
+ Stock Options
Voice tech for restaurants
Job no longer available
Voice tech for restaurants
21-100 employees
Job no longer available
$90-110k
+ Stock Options
21-100 employees
Company mission
To help restaurants own their customer relationships and improve their business operations in order to power the world's commerce.
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Company mission
To help restaurants own their customer relationships and improve their business operations in order to power the world's commerce.
Our take
Whilst online food ordering continues to thrive, there is still a massive market for people who prefer to order food through a phone call. However, phone lines are generally old-fashioned and problematic due to long hold waits, terribly audio quality, and understaffed hospitality teams.
Kea uses AI to provide an over-the-phone 'virtual cashier' that aims to process food orders and increase customer uptake regardless of staffing quantities. The software uses the AI to conduct a high-quality conversation and recognize keywords such as menu items and customizations, but can also recognize when a human cashier is required to step in.
The startup’s approach to AI assistance is smart as it provides a means to innovate upon phone ordering while preventing the process from entirely relying on automation. By ensuring that the software can recognize when a situation requires a human to intervene, the service acts more as a technological assistant to cashiers as opposed to a replacement.
Steph
Company Specialist
Benefits
- Remote work
- Generous stock option plan
- Unlimited PTO
- Incredible teammates and a caring workplace culture
- 100% employer-paid medical and mental health care benefits. Vision and dental also available
- FSA/DCFSA
- Ownership, responsibility, and empowerment in what you do
Company values
- Compassionate - We care for each other and our customers. We have each others backs in business and life. We believe that small acts of kindness go a long way
- Transparent - We believe in facing reality. We are transparent and believe in open communications to solve challenges
- One unit, high velocity - We are and always will be a unit. Our ability to compromise and adapt allows us to execute for you with velocity
Funding (last 2 of 3 rounds)
Nov 2020
$10m
SERIES A
May 2019
$2.8m
SEED
Total funding: $13.1m
This company has top investors
Founders
Adam Ahmad
(CEO)Adam studied at the University of Pennsylvania before co-founding Fluc, working in Business Development at Magic, and spending 6 years at Next Force. They left their Advisory role to found kea in 2017, serving since as CEO.