User Researcher, Polarsteps
App for planning, tracking and documenting your travel
Be an early applicant
App for planning, tracking and documenting your travel
21-100 employees
Be an early applicant
21-100 employees
Company mission
On a mission to spend their days building something that helps people as they explore this world — showing them the way and capturing the stories they create as they go.
Role
Who you are
- You already live in The Netherlands
- 2+ years experience as a User Researcher at a consumer-focused technology company. Preferably in a scale-up environment, working directly with the product teams
- A degree in psychology or a related field that focuses on understanding human behavior and motivation by using hard research skills
- Great communication skills in English, as well as the confidence to challenge assumptions, and promote and advocate for research findings with product managers, designers, and other stakeholders
- A portfolio of finished research that includes both evaluative work and discovery/generative work to showcase your intermediate level research capabilities
- A curious and eager mind, driven by an interest in how people use technology to plan and improve their travel experiences
What the job involves
- With the company growing, we need to rely less on our own (personal) connections with our users and make User Research a core competency of the company. Which is why we need you! We already have a User Research Lead who has been building out our processes, and now we are looking to increase our capacity and bring more insights to our product team
- As a User Researcher, you will be part of the Product organization, collaborating directly with the teams to ensure the user’s voice is heard, and championing a culture of learning and listening throughout the company to enable user-centric product development
- Collaborate with our cross-functional Product Teams to identify, set up, and run initiatives that will help the decision-making process for our product. Part of this will be selecting the right methodology for the right question
- Plan and execute all phases of a research project from planning and recruiting to analysing and sharing, for both qualitative and quantitative research
- Support our product colleagues with setting up their own smaller research activities including helping with unmoderated test and creating actionable surveys
- Turn research activities into appealing, actionable, and self-explanatory insights that people within the company can run with
Our take
Polarsteps was founded by avid travellers who set out to automate well documented travel experiences for its first users. Now, it aims to be the go-to for travel planning, tracking and blogging. It allows its users to enjoy the travel experience while taking care of the documentation.
Travel innovation is not new, however, Polarsteps sets itself apart by optimising their product to work independent of mobile reception when needed, catering for long and remote travel experiences.
It is this promised convenience that secured their impressive customer growth. They have used this to build larger teams and a more robust product offering to set them up as a leading travel app.
Kirsty
Company Specialist
Insights
Many candidates hear
back within 2 weeks
Company
Funding (last 2 of 3 rounds)
Jan 2019
$3.4m
SERIES A
Aug 2017
$1.1m
SEED
Total funding: $5.1m
Company benefits
- A yearly free flight to a random location! Give our Teleporter a spin here
- A shiny new MacBook to work your magic on
- Hybrid working. Split your time between the office and your home as you see fit
- An extensive home office set-up — everything from noise-canceling headphones to a standing desk
- 28 days of vacation (for adventures or sitting on the couch, it's up to you)
- The option to switch up your zoom background by working from another country for up to 5 weeks a year
- A personal development budget for that curious mind of yours!
- A pension plan to help you save for those around-the-world retirement trips
- Delicious daily team lunches
- Awesome monthly parties, as well as team trips away
- A lively office in downtown Amsterdam, with travel costs reimbursed
- Free Polarsteps Travel Books to contain all your far-flung adventures
Company values
- We are dedicated to our craft
- We are explorers at heart
- We are human
- Enjoy the ride
- Be good, Do good
Company HQ
De Weteringschans, Amsterdam, Netherlands
Articles
Leadership
Koen Droste
(Co-founder)Previously co-founded Companyspot.nl in 2009 and Upcoming in 2013. They have previous experience in publishing, sales and product management.
Niek Bokkers
(Creative Director)Previously worked as a concept developer and owned and managed a creative lab for 15 years.
Job Harmsen
(Head of Design)Ran a website design outfit and moved on to join Concept M as a Designer.
Maximiliano Neustadt
(CEO ad interim / CTO)They have had extensive experience as a Software Developer and in leading software teams.
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