Senior Data Scientist, Salesforce
$192.9-265.2k
World's leading CRM provider
Posted today
World's leading CRM provider
1001+ employees
Posted today
$192.9-265.2k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 5+ years of experience in data science or engineering, with a preference for experience in settings with multiple consumer user types (e.g., marketplace, productivity tools)
- Proficiency in at least one programming language for data analysis (e.g., Python, R, Scala)
- Experience with data technologies for analyzing large datasets (e.g., Spark, Presto, Hive, Hadoop); familiarity with Apache Airflow is advantageous
- A consistent track record of using data to drive marketing and product teams to achieve bold goals and influence company-level outcomes
- Expert SQL and at least one general programming language (e.g. Python) and orchestration tools (e.g. Airflow) and performance marketing analytics with a focus on SEO and SEM optimizations
- Experience with SEO analytics tools and familiarity with SEO strategy and keyword research
- You have built frameworks, standards, and other tools to simplify and automate key data science
- Experience with Statistics concepts and analysis, e.g., hypothesis testing, regression, experimental design, etc
- Excellent communication and presentation skills with the ability to communicate sophisticated analytical recommendations and insights to leadership
- Track record of collaborating with and influencing cross-functional partners
- Experience in building advanced data pipelines and designing data schema and table infrastructure
- Bonus: Experience with statistical and machine learning methods for building descriptive and predictive models
- Advanced degree (MS, PhD) in a quantitative field (e.g., Computer Science, Economics, Physics, Mathematics) is a plus
What the job involves
- Slack is hiring an experienced analytics leader for our Web Strategy marketing team.
- The Web Strategy team is a cross-functional team that strives to attract qualified traffic, generate new teams and leads, and help visitors understand how Slack can unlock their productivity potential.
- Our goal is to create a fantastic digital experience while encouraging conversion every step of the way!
- You will measure, benchmark, and play a critical part in continuously optimizing critical user journeys including web traffic trends, keyword performance, and get insights into competitors' strategies.
- You will partner closely with business partners to promote end-to-end customer journeys across various experiences.
- You will help to make Slack’s marketing web experience outstanding by advocating for and implementing changes to processes, tools, and systems.
- You will have a keen eye for opportunities to standardize, build new areas of excellence within the team, and provide technical mentorship!
- Lead analytics and become Subject-Matter-Expert on digital marketing channels and map customer journeys of these segments across our website and platform and use these insights from acquired knowledge to influence channel optimizations
- Apply various data science methods to analyze usage patterns of Foundation products
- Conduct evidence-based evaluations of key drivers of feature adoption and user retention
- Develop key success metrics for different stages of product life cycles to ensure timely measurement of product health and successes
- Prototype foundational data pipelines and collaborate with the data engineering team to establish canonical sources of truth for Foundation metrics
- Identify and effectively communicate opportunities to enhance core user experiences
- Promote evidence-based decision-making by partnering with product decision-makers and facilitating broader access to data and insights
- Assist with leading and improving processes for identity resolution, tagging, and other tracking parameters to gather meaningful data
- Establish relationships and partner with cross-functional teams to improve existing analytics models, pipelines, and dashboards, build additional metrics, reports, and visualization based on evolving business needs, and support these teams in driving their goals
- Identify and Apply business insight and analytics techniques on ambiguous business problems to unearth areas of opportunity and size potential impact
- Own experimentation roadmap for search incrementality testing: identify and prioritize opportunities with marketing managers, write test charters, and recommendations
- Collaborate cross-functionally with data science, data engineering, and instrumentation teams to contribute to sophisticated models data pipelines, and instrumentation, and build testing roadmap
- Present your data analysis, insights, and recommendations to senior leadership for buy-in and alignment
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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