Head of IT Product Management, Cloudflare

Corporate Systems & Integrations

$214-309k

Salary dependent on location + Equity

SAP
Senior and Expert level
Remote in US

More information about location

Cloudflare

Web performance and security platform

Job no longer available

Cloudflare

Web performance and security platform

1001+ employees

B2BEnterpriseAnalyticsSaaSCyber Security

Job no longer available

$214-309k

Salary dependent on location + Equity

SAP
Senior and Expert level
Remote in US

More information about location

1001+ employees

B2BEnterpriseAnalyticsSaaSCyber Security

Company mission

Cloudflare's mission is to help build a better Internet that is bold and ambitious.

Role

Who you are

  • Master's degree in Computer Science or a related field (preferred)
  • Minimum 7-10 years of product management experience (including people management)
  • SAP experience is a plus
  • Exceptional communication and collaboration skills, with the ability to distill complex contractual, technical, financial, and value points for diverse audiences
  • Data-driven mindset with a passion for solving complex business problems and recommending continuous improvement initiatives
  • Ability to thrive in a fast-paced, highly dynamic work environment
  • Structured thinker with a proven ability to tell stories with data and deliver insightful recommendations

What the job involves

  • Cloudflare’s IT/Enterprise Engineering, Planning and Governance Team (ITPG) is a crucial pillar of the CIO Organization
  • It manages programs, initiatives, and IT product roadmaps across IT Infrastructure, Enterprise Systems, and Enterprise Engineering to enable Cloudflare internal teams to operate most efficiently
  • The team establishes end-to-end governance principles and frameworks, leads business partnering, drives program planning, execution and demand and resource capacity management
  • We seek a visionary Head of IT Product Management, Corporate Systems & Integrations, to drive innovation in our core backend systems (Hire-to-Retire, Procure-to-Pay, etc.)
  • Shape product strategy to address stakeholder needs and streamline processes
  • Your leadership extends beyond strategy
  • You'll foster collaboration with cross-functional teams (Engineering, Legal, BI, etc.) to deliver seamless experiences across Security, Integrations, and Data Management
  • You'll mentor a high-performing team of Product Managers, cultivating a culture of customer focus, continuous improvement, and excellence
  • Drive key technology partnerships in service of executing 12-month rolling product roadmaps through IT Product Managers
  • Own product strategy for core business processes like Procure-to-Pay, Order-to-Cash, Hire-to-Retire, and Record-to-Report
  • Guide product development across verticals like Finance, Security, Legal, Business Intelligence, and Integrations
  • Proactively engage with key stakeholders (C-suite, department heads) to understand their needs and align product roadmap with business objectives
  • Foster a culture of open communication and collaboration across cross-functional teams (Finance, Legal, BI, etc.) to ensure seamless IT product delivery
  • Build strong relationships with internal and external stakeholders, managing expectations and effectively communicating product vision and progress
  • Present compelling product strategies and roadmaps to executive leadership, securing buy-in and necessary resources
  • Advocate for the end user, ensuring product solutions address customer needs and pain points
  • Maintain clear and transparent communication with stakeholders, keeping them informed of product decisions, roadblocks, and progress updates
  • Provide direct leadership and mentorship to Product Managers, fostering a culture of growth for the global team
  • Develop and implement strategies for acquiring and upskilling talent to meet evolving needs
  • Lead resource allocation optimization and forecast future resource needs based on business goals and tech initiatives
  • Conduct gap analysis to identify areas requiring additional resources
  • Oversee the G&A product budget and resource allocation, utilizing KPI reporting and performance management to drive overall productivity
  • Analyze and model resource utilization, costs, and budget for optimization

Our take

Cloudflare is a multi-service global network that provides web security and infrastructure, DDoS mitigation services, and a content delivery network. Founded in 2009, Cloudflare has risen to become an industry giant, with around 25 million global internet properties on its network.

Cloudflare has been responsible for a number of admirable initiatives, offering free web protection to human rights groups, journalists, artists, and US election websites. This goes some way to counteracting the flak Cloudflare has received in some circles for the controversial groups and users who use its services. This chequered history, however, has not affected its over 80% market share in the content delivery network field.

This is perhaps in part because it has proven sharp at staying abreast of the rapidly morphing tech and digital space and customer demands. For example, Cloudflare is shifting to 100% renewable energy usage to create a zero-emissions internet, and in 2020 released a feature that would help users navigate data privacy regulations by selecting where their data is stored.

The cloud infrastructure market reached $53 billion in 2022. While the Big 3 (Amazon, Microsoft, and Google) own 65% of the market, that still leaves billions of dollars left for companies such as Cloudflare. Its ambitious and successful work is likely to continue being a crucial feature of the web, but in 2023, placed it in the crosshairs of hackers looking to exploit its infrastructure. The beginning of 2024 saw Cloudflare vow to bolster its security and patch vulnerabilities.

Steph headshot

Steph

Company Specialist

Insights

Led by a woman

Few candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Company benefits

  • Minimum 8 weeks of paid parental leave
  • Equal opportunity employer
  • Unlimited paid time off policy
  • Work from home opportunities
  • Medical, Dental & Vision Insurance
  • Life Insurance, Disability Insurance
  • 401(k) plans
  • Family planning and fertility program
  • Gym discounts
  • Commuter Benefits Program

Company values

  • Principled - We create our products and features with a global mindset and democratize important and innovative technologies that drive adoption of the latest standards
  • Curious - Our team is made up of pioneering innovators that approach new challenges with interest and a desire to learn
  • Transparent - We hold ourselves accountable when we make mistakes—and we do everything we can to learn from them

Company HQ

China Basin, San Francisco, CA

Founders

Lee Holloway

(Lead Engineer)

Lee started their career as an Engineer at Homewarehouse for a year before working at Unspam Technologies for 4 years. They co-created Project Honey Pot in 2004 and Cloudflare in March 2009, serving as Lead Engineer of both to present.

Michelle Zatlyn

(President & COO)

Having worked for Investor Economics and I Love Rewards for a combined 4 years, Michelle worked at Toshiba for 3 years as a Product Manager. She then co-founded Cloudflare in 2009 as COO, and has served as President since 2020. She is also a Board Member at Atlassian.

Matthew studied for an MBA at Harvard Business School before co-founding Unspam Technologies in December 2001, and Cloudflare as CEO in March 2009.

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