Senior Technical Writer, Cribl
API Writing
$110-145k
+ Equity and discretionary company-wide bonus
Data engine for IT & security
Job no longer available
Data engine for IT & security
501-1000 employees
Job no longer available
$110-145k
+ Equity and discretionary company-wide bonus
501-1000 employees
Company mission
To make observability viable for any organization, giving their customers visibility and control while maximizing value from existing tools, with pricing that is accessible for all.
Role
Who you are
- 4+ years experience working as an API writer, content developer, or similar role
- Ability to create and test relevant API examples, familiarity with the Swagger API platform
- Demonstrated ability to produce API and SDK documentation with a focus on the overall developer experience, not just the code
- Excellent English-language written and verbal communication skills
- A portfolio that showcases your skills in enterprise software documentation aimed at technical audiences, including developers and system administrators
- Experience working in a startup serving enterprise users and buyers
- Experience working with cloud infrastructure, services, and streaming data
- Demonstrated ability to follow a house style guide, edit and self-edit according to it, and expand it where needed
- Willingness to work and grow in an ambiguous and fast-moving environment
- Ability to prioritize simultaneous requests and overlapping due dates
- Demonstrated ability to collaborate and publish using Git-based workflows and static site generators (Hugo, Docusaurus, Gatsby, and so on)
- Skill in using Atlassian tools and Google Workspace/G Suite
- You are kind. You take your work seriously without being too serious. We like that! (You must also like goats, trust us)
What the job involves
- The Technical Guidance team operates at the intersection of product development, design, and our customers
- Thousands of users leverage our content every day to get the most out of Cribl products and solve IT and security problems that no one else can
- As a key member of this team, we want you to bring your technical experience, love of learning, and insatiable curiosity to help us shape the future of Cribl API and SDK documentation and the overall developer experience in a rapidly changing product development environment
- You will collaborate with teams from engineering, product management, design, customer support, marketing, customer success, sales, and more to create content that supports a diverse user base and helps solve real customer problems
- Use a hands-on approach to plan, develop, and maintain API and developer documentation (SDK) to support a growing product portfolio
- Collaborate closely with a wide range of cross-functional constituents as well as our user community to create technical content and in-product guidance that meets the needs of our growing audience
- Build strong community and cross-functional relationships to help expand your knowledge of our products, our users, and the real world problems they face every day
- Have a growth mindset! Keep up to date on tech writing industry trends and use what you learn to help our team innovate at every level
- Learn from our team as you improve your writing, technical knowledge, and ability to think through tough problems with a focus on customer outcomes
- Bring your positive attitude and sense of humor to help us foster a culture that is collaborative, innovative, and inclusive
Our take
In a bid to simplify big data analytics, Cribl offers a data observability pipeline which allows users to reduce low value data, improve routing and gain more data context on one interface.
As companies now collect more and more data from frequently scattered sources, its useability and reliability comes into question. By offering an observability service, Cribl allows users to maintain the health of their data systems by monitoring, tracking and troubleshooting issues.
Cribl's main challenge will be competing with the likes of Observe and Edge Delta. However, Cribl has raised impressive funds that should accelerate its transition from a limited tool vendor to a fully-fledged observability suite. The company also boasts surpassing $100 million in annual recurring revenue, having grown this from $1 million in less than four years.
Kirsty
Company Specialist
Insights
Company
Funding (last 2 of 5 rounds)
Aug 2024
$200m
SERIES E
May 2022
$150m
SERIES D
Total funding: $592.5m
Company benefits
- Stock Options
- Medical, dental, and vision insurance
- Flexible spending account (FSA)
- Parental Leave
- Professional Development and Career Growth
- Generous Vacation and Holiday Policy, including 2 Floating Holidays for holidays you observe
- Employee Resource Groups that reflect our values driven company culture
- Remote-first
- 401(k) plan offered
Company values
- Customers First, Always - First we help customers. Then everything else
- Irreverent, but Serious - We are a serious company with a love for goats and jokes
- Curious - We seek to understand problems and the people who have them before taking action
- Transparent - Trust is earned when everyone is on the same page
- Together - We are collaborative. We are kind. We are open
Company HQ
The East Cut, San Francisco, CA
Articles
Founders
Clint Sharp
(CEO)They were Chief Software Architect at Prophetline from 1999 to 2002, and the founder of Aggregate Technology Solutions. They were also Senior Director of Product Management at Splunk.
Dritan Bitincka
(Products)They worked as Computer Sciences Laboratory Director at Farleigh Dickinson University. Joined Splunk as Principal Architect in 2011.
Ledion Bitincka
(CTO)They acted as a Scientific Consultant at Harvard University before joining Looksmart as a Software Engineer in 2006. They founded Triangulus Communications and were Splunk's Advanced Development Architect.
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