Solutions Architect, AlayaCare
+ Equity
2+ days a week in office
Cloud-based home health care software
Open for applications
Cloud-based home health care software
501-1000 employees
Open for applications
+ Equity
2+ days a week in office
501-1000 employees
Company mission
To empower care providers to achieve better health outcomes by delivering transformative technology and data insights to focus on what really matters.
Role
Who you are
- 7+ years of combined experience in technical and/or client facing roles
- Fluency in French and English
- Bachelor’s degree in computer science, Information Technology, or a related field
- SaaS industry or healthcare sector experience is an plus
- Strong problem-solving and analytical skills, with the ability to assess risks and propose mitigation strategies
- Experience working with interoperability standards like HL7 FHIR and integration engines such as Iguana and Mirth
- Strong understanding of software development principles, system integration, and cloud-based architectures
- Excellent communication and presentation skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders
- Experience engaging with CIOs and other high-level technical decision-makers
- Proficiency in creating architectural diagrams and documentation using standard tools and methodologies
- Familiarity with regulatory compliance requirements in the healthcare industry (e.g., HIPAA, GDPR) is desirable
- Ability to work collaboratively in cross-functional teams and manage multiple projects simultaneously
- AlayaCare supports a flexible hybrid working model, expecting that our employees have a regular in-office presence at their closest office location while offering flexibility for some remote work. Our team encourages in-person collaboration and with this, the preferred candidate location for this position would be within the Greater Toronto or Montreal Area
What the job involves
- The Solutions Architect plays a critical role in bridging the gap between the customer's strategic vision and the technical execution of solutions within AlayaCare's SaaS platform
- As a key member of the Technical Services team, the Solutions Architect is responsible for understanding customer requirements, aligning them with AlayaCare's capabilities, designing solutions that meet the customer's needs, and influencing the direction of AlayaCare's extensibility platform
- This role requires excellent communication skills to engage with CIOs and technical stakeholders, as well as strong technical expertise to collaborate effectively with the Director of Technical Services and the broader technical team
- Customer Engagement:
- Collaborate with the Revenue and Customer Success teams to understand customer needs, challenges, and objectives
- Engage in strategic discussions with CIOs and other technical stakeholders to comprehend their business goals and technical requirements
- Conduct discovery sessions, workshops, and presentations to gather information and provide insights on solution design and implementation
- Solution Design and Architecture:
- Translate customer requirements into comprehensive solution designs to leverage and influence AlayaCare's SaaS platform capabilities
- Develop innovative and scalable solutions that align with industry best practices, security standards, and regulatory requirements
- Create architectural diagrams, documentation, and other artifacts to communicate the proposed solution to both technical and non-technical stakeholders
- Collaborate with the Director of Technical Services to validate technical feasibility and refine the solution design based on implementation constraints and considerations
- Cross-Functional Collaboration:
- Partner with the sales and account management teams to develop compelling proposals, including solution design, implementation timeline, and cost estimates
- Collaborate with the Director of Technical Services to ensure a smooth handover of the solution design, providing necessary guidance and context
- Engage deeply with AlayaCare’s Platform Architecture team to further develop the extensibility of platform
- Work closely with project managers and other internal teams to ensure successful delivery and implementation of the designed solutions
- Provide ongoing support to the technical services team by addressing any solution-related questions or issues that arise during the implementation phase
- Industry and Product Knowledge:
- Stay up-to-date with industry trends, emerging technologies, and regulatory changes related to the home care sector
- Continuously expand knowledge of AlayaCare's SaaS platform, its features, and functionalities, to effectively propose optimal solutions to customers
- Drive external endpoint development based on solution requirements
Our take
The home healthcare market is growing due to the ageing population, a global shortage of care workers and a shift to value-based reimbursement. AlayaCare's end-to-end software platform for care providers allows staff to manage the entire client lifecycle, from referrals and intake to billing and payroll. It helps back-office processes run more efficiently, allowing staff to focus on outcomes instead of paperwork.
AlayaCare's platform aims to deliver better patient outcomes and lower costs for providers,, with client intake times and resubmissions reduced by 2/3rds and over 10 hours monthly saved for accounting teams. This performance has grown AlayaCare a large client base of more than 700 home care and assistance firms including Nurse Next Door, Home Instead and Bayada Hom e Health Care.
The company has been hit by the general downturn in the tech sector in 2022, and along with a wave of layoffs has slowed down its M&A expansion strategy and shuttered some of its offices. These moves should allow it to weather the difficult economic conditions, and with a more sustainable business model it aims to be revenue positive by the end of 2023.
Freddie
Company Specialist
Insights
-12% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Feb 2024
$2.4m
GROWTH EQUITY VC
Jun 2021
$165.8m
SERIES D
Total funding: $263.9m
Company benefits
- Open and Transparent Culture
- Health and Wellness Activities
- Health Benefits Package
- Flexible Vacation Policy
- Around the clock healthy snacks
- Happy Hours and Team Outings
- Employee Growth & Development
- Prime Office Locations
Company HQ
Le Plateau-Mont-Royal, Montreal, QC
Articles
Leadership
Adrian Schauer
(CEO)Serial technology entrepreneur having built two successful mobile software companies, and active Angel Investor. Sits on the boards of several companies including Chipcare, TrackTik and Resolver. Co-founder of the charitable organization Madiro Fund.
Brady Murphy
(CRO)Accomplished startup professional having been directly involved in two successful exits; CEO of Vortex Mobile acquired by Transcontinental in 2010, and founding partner and advisor to Vortex Connect, acquired by RedPrairie Software in 2012.
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