Operations Associate, Solace
Patient advocates for navigating healthcare
Be an early applicant
Patient advocates for navigating healthcare
21-100 employees
Be an early applicant
21-100 employees
Company mission
To bring humanity back to healthcare by empowering patients, improving outcomes, and restoring the promise of the US healthcare system.
Role
Who you are
- You are a talented operator who consistently delivers the highest quality work on timelines that would be unrealistic for most others
- You get a rush from seeing your plans live in the real world
- You take pride in your vision, execution and communication skills, and you absorb feedback exceptionally well
- You enjoy taking ownership and are stifled by large organizations
- Experience working in a chaotic environment
- 2+ years of relevant experience working in consumer startups, banking, consulting, or any demanding job in a high pressure environment that required organization and performance
- An intuitive understanding of what it takes to bring a plan to life
- Exceptional skills in planning skills and using Notion
- A bias toward action and execution. You get antsy if you’re not getting something done
- Great communication skills that help you work with executive teams to make visions come to life
- Applicants must be based in the United States
Desirable
- You've worked in healthcare and understand credentialing or billing codes
What the job involves
- As the Operations Associate at Solace, you are responsible for bringing value to our users by doing whatever Solace needs. You will be expected to take general tasks and simply execute at the highest level
- This is a rare opportunity where you will report to our Operations Manager and work on projects with direct visibility to our Chief Executive Officer
- Analyze task requirements and produce high-quality plans and output
- Be autonomous. You’ll take full ownership of your work, and you take responsibility for every last detail, every step of the way
- Work with small multi-disciplinary teams. You’ll partner closely with engineering, product, and business folks to find elegant solutions to challenges
- Rapidly produce multiple ideas. You're not attached to a particular tactic, only around solving the problem
- Actively contribute to testing and ensuring the quality of our product
- Plan and Do. You create a plan and execute it. You're equally comfortable managing a large project team as well as executing entirely yourself
- Learn and become a guardian of our standards to bring Solace to life
Our take
The US healthcare system is complex and difficult to navigate. This leaves many patients overwhelmed with paperwork and insurance claims, and struggling against limited provider availability.
Solace has set out to tackle this issue, by connecting patients with expert healthcare advocates. These professionals, including former doctors and nurses, offer support and guide patients through their healthcare challenges.
With substantial funding to its name, Solace is in a position to expand its services, grow its network of advocates, and enhance coverage across Medicaid and private insurance plans. Alongside a partnership with Medicare, Solace aims to make healthcare advocacy more accessible and continue empowering patients with expert support.
Kirsty
Company Specialist
Insights
Company
Funding (1 round)
Aug 2024
$14m
SERIES A
Total funding: $14m
Company HQ
Centennial, Redwood City, CA
Leadership
Jeremy Gurewitz
(Co-Founder & CEO)Previously a VP at Literati and Imperfect Foods. Prior to that, they were a Senior Manager of Growth at Man Crates and an Associate Portfolio Manager at Lord Abbett & Co.
Sara Sargent
(Co-Founder & CPO)Previously the Head of Brand at Synthesis and Literati. They were also an Independent Creative & Brand Strategist as well as the Lead Content Editor at MV3 Marketing.
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