Senior Hardware Quality Engineer, WHOOP
NPI
More information about location
Wearable health and fitness devices
Open for applications
Wearable health and fitness devices
501-1000 employees
Open for applications
More information about location
501-1000 employees
Company mission
To unlock human performance by helping people find their inner potential.
Role
Who you are
- Advanced degree(s) in Engineering, Mechanical, or EE
- Technical in Electrical components and Mechanical in wearable electronics (i.e battery, sensors, motors, PCBAs, metal fabrication, plastics, etc.)
- Minimum 5 years’ in NPI product quality role in Consumer electronics and/or wellness/fitness, High-Tech, Medical industries
- Strong ability to communicate idea or viewpoints supported by objective data to influence all levels of the organization to develop and launch products that set the standards of quality in the industry in terms of hardware build quality and user experience
- Six Sigma Green Belt
- ASQ Certified Quality Engineer
- Familiar with ISO 9001 Quality Management System Standards
- Experienced in statistical data analysis
- Interested in the role, but don’t meet every qualification? We encourage you to still apply!
What the job involves
- As a Senior Hardware Quality Engineer, you will work closely with WHOOP Hardware Engineering, Manufacturing, Supply Chain & Operations, and internal Quality teams as you will be responsible for new products that meet quality requirements at each phase and launch without major/critical quality issues
- You will engage with internal and external business partners to deliver key artifacts, such as Design Failure Mode & Effects Analysis (DFMEA), Critical to Quality (CTQ), DFx, and New Unique Different and Difficult (NUDD)
- Organize and assist with the execution of risk assessment on equipment, GR&R, assembly process, and customer use case to meet rigorous quality standards
- Represent quality and report status and risk mitigation in NPI Program Reviews
- Partner with peer teams such as Manufacturing, Supply Chain and Test Engineering to drive data-driven risk mitigation/strategy
- Report in program reviews and top-level quality performance reviews/dashboards
- Define NPI quality deliverables and deliver in collaboration with stakeholders in Hardware Engineering, Supply Chain, Manufacturing, Deployment, and Global Support ServicesManage NPI quality program schedule and respective engagement planning
- Manage NPI quality program schedule and respective engagement planning
- Participate in NPI phase gate reviews to ensure quality requirements are met
- Facilitate and lead root cause analysis by using quality tools and corrective/preventive action concepts to resolve high risk/high impact problems/nonconformities
- Drive on After Actions Review for improvement
- Establish Whoop QMS system and drive essential processes and quality plans
- Help to set right metrics to measure NPI product quality success criteria
- Centralize all quality function requirements
- Support sustaining product quality activities
Our take
WHOOP develops wearable health-tracking devices designed to help athletes optimise their performance. Its technology continuously monitors recovery, sleep, and training hours to fine-tune both individual and team performance. Unlike competitors that primarily track exercise data, WHOOP's holistic approach includes metrics like heart rate variability, which can influence more effective and healthier exercise routines.
By focusing on a subscription model that includes the cost of the physical device, WHOOP differentiates itself from competitors that charge a higher one-time fee for their products. This model provides ongoing value and encourages users to stay engaged with their health data.
WHOOP's comprehensive monitoring of strain and recovery has given it a competitive edge, even as other brands like Fitbit have incorporated similar features. Beyond sports performance, WHOOP has conducted extensive research on predicting premature births, aiming to integrate these findings into their app. This commitment to broader health applications demonstrates WHOOP's dedication to advancing wearable health technology.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 8 rounds)
Aug 2021
$200m
SERIES F
Oct 2020
$100m
SERIES E
Total funding: $404.8m
Company benefits
- TAKE TIME OFF: Our PTO plan encourages members to take time off in order to come back refreshed.
- LIVE A HEALTHY LIFESTYLE: Our benefits package includes premium medical, dental, and vision coverage for employees and their dependents. Life and disability insurance are also available.
- FEEL INVESTED: 401k and stock options to share in the future of WHOOP.
- EAT WELL: Keep hunger at bay with endless snacks in our fully stocked kitchen. Enjoy catered team lunches on Friday, and even a cold brew keg.
- KNOW THE PRODUCT: We offer you a WHOOP strap and membership at no cost.
- BE ACTIVE: Take advantage of our office gym and on-site showers, as well as a $500yearly wellness perk for fitness classes and memberships.
- BE PRESENT: Take care of your loved ones with 12 weeks paid parental leave, plus an additional 2 weeks to gradually return to work.
- LOVE WHERE YOU WORK: Sitting in the heart of Fenway, our beautiful office overlooks Fenway Park. A prime location for great food, not to mention catching a Sox game, too!
- WORK HARD, PLAY HARDER: If we don't already have a club here that fits your lifestyle and interests, you're encouraged to start one. Share your passions with others at work, or discover new ones!
Company values
- Our work is grounded in research, design, and privacy
- At WHOOP, the best idea wins
- We have a bias for action
- We operate at the intersection of high intensity and high humility
- Our differences are a source of strength
- We are obsessed with the member experience
Company HQ
West Fens, Boston, MA
Articles
Leadership
Will Ahmed
(CEO)Studied at Harvard. Worked as a Summer Analyst at Allen & Company and at Lindsay Goldberg. Founded Whoop in their final year.
Salary benchmarks
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Diversity & Inclusion at WHOOP
- Under the umbrella of Inclusivity & Belonging, WHOOP operates a number of Employee Resource Groups (ERGs), including; Black at WHOOP, WHOOP GOOP (LGBTQ+), Women of WHOOP, Veterans & Military personnel, Adapt (Abled & Disabled Allies Partnering Together), and Wise (Women In Science & Engineering) .
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